User Guide

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• If the paper creases and does not collect in the basket, close the basket and resume printing. Before
the paper reaches floor, hold the paper with both hands and continue to support it until printing is
complete. Do not load more than one piece of cut sheet paper at a time.
Parent topic: Solving Paper Problems
Solving Print Quality Problems
Check these sections if you have problems with print quality.
Nozzle Check Pattern Prints Incorrectly
Overall Print Quality is Poor
Lines Are Misaligned
Prints are Scuffed or Smeared
Margins Appear in Borderless Prints
Parent topic: Solving Problems
Nozzle Check Pattern Prints Incorrectly
If the nozzle check pattern does not print correctly, try these solutions:
• Clean the print head and print the check pattern again.
• If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on
at least once every few weeks and print a nozzle check pattern to prevent the nozzles from clogging.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related tasks
Running a Power Cleaning Using the Product Control Panel
Overall Print Quality is Poor
If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding),
try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.