User Guide

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3. Remove the jammed paper.
Caution: Do not touch the rollers, ink absorbing areas, or ink tubes shown here or you may damage
the printer.
4. Close the front cover.
5. Turn the printer off and back on again.
6. Reload the paper, making sure it is not skewed.
Parent topic: Solving Paper Problems
Paper Does Not Collect in the Basket or is Creased
If paper does not collect correctly in the paper basket, try these solutions:
• If paper does not collect in the basket, gently press on the paper basket as paper is ejected from the
printer. This prevents the paper from catching on the basket.
• If the paper folds after cutting, set the Auto Cut setting to Off. Cut the paper manually while
supporting the print.