User's Manual

182
LCD screen message Condition/solution
F/W Install Error
Firmware update failed.
Restart the printer.
The firmware updated did not install.
Turn off the printer, wait for awhile, and turn on the printer again. Then run
the firmware update file again.
If the message still appears, contact Epson for support.
Command Error
Check driver settings.
The printer driver sent an invalid or incorrect command to the printer.
Press the pause/cancel button and select Job Cancel. Make sure that
the driver you are using supports your product.
Reel Unit Error
Check Auto Take-up
Reel Unit and restart
printer.
Turn off the printer, wait for awhile, and turn on the printer again.
If the message still appears, contact Epson for support.
Reel Unit Error
Check Auto Take-up
Reel Unit cable and
restart printer.
Reconnect the cable that runs from the optional Auto Take-up Reel and the
printer.
Reel Unit Disconnected
Auto Take-up Reel Unit
is disconnected. Do you
continue?
The optional Auto Take-up Reel is not connected. Reconnect the unit and
select No on the control panel to turn the printer off. Wait a moment, then
turn the printer on again.
To continue printing without the Auto Take-up Reel, select Yes on the control
panel.
See the Auto Take-up Reel documentation for more details.
Take-Up Error
Is anything obstructing
the take-up reel sensor
system?
The optional Auto Take-up Reel cannot take up media.
Check the optional Auto Take-up Reel sensor and clear any obstructions,
then press the OK button.
If there is any loose paper on the Auto Take-up Reel roll core, set the Auto
switch to Off and hold the Manual switch in the take-up direction to remove
slack in the roll paper. Confirm that the paper is attached to the roll core
correctly, then return the Auto switch to the original position and press the
OK button.