User's Manual

181
LCD screen message Condition/solution
Paper Load Error
No paper detected.
The loaded paper is not detected by the printer. Check the following:
• If you are using roll paper, remove and reload the roll paper. Cut the edge
of the roll paper straight horizontally. Cut off any jagged or folded sections
of paper.
• If you are using poster board or a cut sheet, remove and reload the paper.
Make sure the paper is loaded straight and is not skewed.
Paper Eject Error
Could not eject paper.
Check the following:
• Press the OK button. If paper is jammed inside the printer, remove it.
• If you are using roll paper, make sure you selected Roll Paper as the
Paper Source setting.
Paper Cut Error
Remove uncut paper.
Press the OK button, pull down on the paper, and cut it using scissors or
another manual cutter.
Paper Size Error
Loaded paper size is not
supported size.
The loaded paper is not a supported width. Remove the paper and press the
OK button.
If the message still appears when you have loaded paper in a supported
width, set the Paper Size Check setting to Off.
Paper Sensor Error
Loaded paper or print
out has a problem.
The loaded paper is not detected correctly by the printer.
Press the pause/cancel button.
If this error appears while performing an automatic head alignment, check
the following:
• Make sure you that you have not loaded transparent or colored media,
tracing paper, plain paper, Epson Enhanced Matte Posterboard, or paper
that is more than 0.04 inches (1 mm) thick.
• Make sure the printer is not exposed to direct, bright light (such as direct
sunlight) while performing an automatic print head alignment.
• Check that the Platen Gap setting is set to Standard.
• Run a nozzle check and make sure the print head nozzles are not clogged.
If this error appears at any other time, make sure that the printer supports the
loaded media.