User's Manual
Table Of Contents
- Contents
- Epson SureColor P5000 User's Guide
- Introduction to Your Printer
- Media Handling
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Print Layout Options - Windows
- Selecting Additional Settings - Windows
- Printing Your Document or Photo - Windows
- Saving, Sharing, and Customizing the Printer Settings
- Selecting Default Print Settings - Windows
- Changing the Language of the Printer Software Screens
- Changing Automatic Update Options
- Printing on a Mac
- Printing with Windows
- Using the Control Panel Menus
- Replacing Ink Cartridges and Maintenance Tanks
- Adjusting Print Quality
- Maintenance and Transportation
- Solving Problems
- Technical Specifications
- Notices
164
Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Printer Problems
Solving Printing Problems
Solving Paper Problems
Solving Print Quality Problems
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages on the LCD screen.
LCD screen message Condition/solution
Ink Cartridge Error
Replace ink cartridge(s).
The ink cartridges have a problem.
• Check that the cartridge is the same color as the color displayed on the
control panel and ink door label, and reinstall the cartridge. If the message
persists, insert a new ink cartridge.
• You cannot change the ink configuration (Standard or Commercial edition)
after the ink cartridges have been installed. Make sure the correct
cartridges are installed.
• Condensation may have occurred in the ink cartridge. Remove the
cartridge, leave it for four hours or more at room temperature, and reinstall
it.
Ink Cartridge Expended
Replace ink cartridge.
Replace the ink cartridge with a new one.
Ink Cartridge Alert
Please use genuine
Epson ink cartridges.
Replace the ink cartridge with a genuine Epson ink cartridge that can be
used with this printer.