Epson® SureColor® P5000 User's Guide
Contents Epson SureColor P5000 User's Guide ....................................................................................................... 9 Introduction to Your Printer...................................................................................................................... Printer Features ................................................................................................................................. Optional Equipment and Replacement Parts............................
Borderless Paper Type Compatibility ................................................................................................. 54 Printing from a Computer ......................................................................................................................... 56 Printing with Windows ........................................................................................................................ 56 Selecting Basic Print Settings - Windows ......................................
Paper Configuration Options - Mac ......................................................................................... Managing Color - Mac ................................................................................................................. Color Matching Options - Mac................................................................................................. Sizing Printed Images - Mac ...................................................................................................
Checking the Nozzles Using the Product Control Panel ......................................................... 139 Checking the Nozzles Using a Computer Utility ...................................................................... 140 Print Head Cleaning .................................................................................................................... 142 Cleaning the Print Head Using the Product Control Panel ......................................................
Prints are Scuffed or Smeared .................................................................................................... Margins Appear in Borderless Roll Prints .................................................................................... Too Much Ink is Consumed ......................................................................................................... Where to Get Help...........................................................................................................
Epson SureColor P5000 User's Guide Welcome to the Epson SureColor P5000 User's Guide. For a printable PDF copy of this guide, click here.
Introduction to Your Printer Refer to these sections to learn more about your printer and this manual.
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada.
Parent topic: Introduction to Your Printer Product Parts - Front 1 Front cover 2 Ink cartridge cover (left) 3 Paper cassette 4 Output tray 5 Borderless maintenance tank (maintenance box 2) 6 Paper eject support 7 Front manual feeder 8 Ink cartridge cover (right) 9 Control panel 10 Alert light Parent topic: Printer Part Locations 12
Product Parts - Top/Inside 1 Roll paper spindle holders 2 Roll paper cover 3 Roll paper feeder 4 Edge guide 5 Paper support 13
6 Rear manual feeder 7 Printer cover 8 Print head 9 Ink cartridges 10 Ink maintenance tank (maintenance box 1) Parent topic: Printer Part Locations Product Parts - Rear/Spindle 1 Rear access unit 2 Roll paper holder unit connector 3 USB port 4 Airflow vents 14
5 Ethernet/LAN port 6 Status lights 7 AC inlet 8 Removable paper stop (black) 9 Removable paper stop (gray) 10 Spindle 11 3-inch core adapters 12 Borderless printing spacer Parent topic: Printer Part Locations Control Panel Parts 15
1 power light 2 power button 3 4 LCD screen paper feed and up arrow button 5 Black ink/maintenance button 6 paper source and left arrow button 7 8 paper feed and down arrow button Menu and right arrow button 9 paper cut button 10 load paper button 11 OK button 12 pause/cancel button 13 pause/cancel light 14 Check ink light 15 Check paper light LCD Screen Display 16
1 Status messages 2 Paper source The icon indicates the current paper source settings. The number appears when a Custom Paper setting is selected.
9 Platen gap setting : Narrow : Standard : Wide : Wider : Widest Parent topic: Printer Part Locations 18
Media Handling See these sections to load and handle media on your product. Roll Paper Handling Cut Sheet Handling Creating Custom Paper Configurations Available Epson Papers Borderless Paper Type Compatibility Roll Paper Handling See these sections to load, cut, and remove roll paper in your product.
2. Push out the two hooks on the black paper stop and remove the gray adapter from the paper stop. 3. To remove the gray adapter from the other paper stop, slide it off the spindle. Parent topic: Roll Paper Handling Installing the Roll Media Adapter - 3-inch Core For roll paper with a 3-inch core, you need to install the roll media adapter onto the paper stop to match the core size of your roll paper. 1. Remove the black paper stop from the spindle.
2. Align the triangles on the gray adapter with the triangles on the paper stop and press until the hooks click into place. 3. Insert the other gray adapter onto the spindle and attach it to the other paper stop. Parent topic: Roll Paper Handling Loading Roll Paper on the Spindle Load roll canvas media on the spindle included with the roll paper unit. 1. Remove any tape and protective paper from the end of the roll. Make sure the paper is cut straight across to avoid paper feeding problems.
2. Remove the black paper stop from the spindle. 3. Insert the spindle into the roll paper core so that the end of the roll paper is facing towards you. 4. Press the roll paper against the fixed paper stop until that there is no gap between the paper stop and the roll paper.
5. Insert the black paper stop onto the spindle and press in until there is no gap between the paper stop and the roll paper. Parent topic: Roll Paper Handling Installing the Borderless Spacer When you perform borderless printing on roll paper, you may need to install the borderless spacer. Note: Only 2-inch core media is supported when using the borderless spacer. 1. Remove the black paper stop from the spindle.
2. Slide the spacer all the way onto the spindle until it reaches the gray paper stop on the other end. Make sure the holes in the spacer and paper stop line up exactly. Parent topic: Roll Paper Handling Related references Borderless Paper Type Compatibility Loading Roll Paper You can load roll paper with a 2- or 3-inch core and a width of up to 17 inches (43 cm). 1. Make sure the printer is turned on. 2. On the control panel, press the paper source button. 3.
5. Place the roll paper in the printer as shown (the black end of the spindle goes on the left). 6. Press the load paper button on the control panel. 7. Insert the leading edge of the roll paper into the rear manual paper feeder until a message on the LCD screen tells you to press the load paper button. 8. Press the load paper button on the control panel. The printer automatically feeds the paper to the printing position.
9. Close the roll paper cover. Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover closed unless you are loading or unloading media. 10. On the screen that appears, select one of the following settings: • If the paper settings are correct, select Yes. • If you want to change the paper settings, select No so you can adjust the settings. 11. Press the OK button.
12. Slide out the output tray. Do not raise the paper stopper or the roll paper may not eject correctly. Note: If you are printing on plain paper or thin media types, or if you are using the optional Spectroproofer, raise the paper eject support. This prevents paper from curling up in the output tray, which can cause paper jams and print head strikes.
Paper Specifications Related tasks Removing Roll Paper Selecting Page Layout Settings - Mac Cutting Roll Paper The printer has a built-in cutter that can automatically cut most paper types, or you can cut your prints manually. To switch between cutting methods, press the paper source button on the control panel or adjust the auto cut settings in the printer driver. The setting selected in the printer driver overrides the control panel setting.
Cutting Roll Paper Manually You can keep your prints on the roll until you manually cut them. Note: The built-in cutter may not be able to cut some types of media. In addition, heavy or thick media types may damage or dull the cutter, requiring more frequent replacement. 1. Press the paper source button. 2. Press the down arrow button to select Roll Paper/No Cut, and press the OK button. 3. Run your print job. 4. Press the paper cut button.
Removing Roll Paper When you finish printing on roll paper, you should remove it from the printer to avoid indenting or creasing the paper. 1. Open the roll paper cover. 2. Press the load paper button to release the paper. The paper rewinds automatically. Note: Make sure the roll paper is rewound completely before removing it from the printer. 3. Hold both ends of the spindle and lift it up from the spindle holder.
4. Remove the black paper stop from the spindle as shown. 5. Remove the roll paper from the spindle. 6. Place the roll paper in its original package. Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints. Note: Do not store roll paper in dusty areas. Print head maintenance and cleanings increase if dust accumulates on the paper. 7. Close the roll paper cover.
Loading Cut Sheets in the Paper Cassette Loading Cut Sheets in the Rear Manual Feeder Loading Cut Sheets in the Front Manual Feeder Adjusting the Platen Gap Parent topic: Media Handling Loading Cut Sheets in the Paper Cassette You can print on a variety of paper types and sizes up to 17 inches (43 cm) wide and 0.1 inch (0.27 mm) thick from the paper cassette. 1. Make sure the printer is turned on. 2. On the control panel, press the paper source button. 3.
5. Slide out the paper cassette, then pull it all the way out. Note: If you are loading paper that is 13 × 19 inches (330 × 483 mm) or larger, pull the lever in the paper cassette to extend it as far as possible and expand the slider all the way to the edge of the paper cassette.
6. Slide the edge guides outward. 7. Fan through a stack of paper, then gently tap it on a flat surface to even the edges. 8. Load the paper with the printable side facedown and short edge first. Place the paper all the way back in the paper cassette and next to the right edge. Make sure the paper fits under the arrow on the left edge guide.
9. Slide the edge guides against the paper, but not too tightly.
10. Insert the paper cassette and push it firmly into the printer. Note: If you loaded paper that is 13 × 19 inches (330 × 483 mm) or larger, install the paper cassette cover, aligning the arrows as shown. This cover is important to limit dust from accumulating on cut sheets in the paper cassette and will help reduce print head maintenance and cleanings.
11. Replace the output tray.
12. Adjust the output tray to fit your paper size. A4 paper: Slide out the third extension, raise the paper stopper, and push the extension back in. A3 paper: Pull out the third extension and raise the paper stopper. Super A3 or larger paper: Pull out the second and third extensions and raise the paper stopper.
Parent topic: Cut Sheet Handling Related references Available Epson Papers Paper Specifications Loading Cut Sheets in the Rear Manual Feeder Use the rear manual feeder to load one cut sheet at a time up to 0.3 inch (0.79 mm) thick. 1. Make sure the printer is turned on. 2. On the control panel, press the paper source button. 3. Press the down arrow button to select Cut Sheet, and press the OK button.
4. Open and extend the paper support. 5. Adjust the edge guide to fit the paper width.
6. Insert a single cut sheet into the rear manual feeder, printable side up, until it reaches the gray rollers inside the printer. 7. Extend the output tray as necessary to support the sheet as it comes out of the printer. 8. Press the paper feed button on the control panel to feed the paper through the printer.
Loading Cut Sheets in the Front Manual Feeder Use the front manual feeder to load one cut sheet at a time up to 0.06 inch (1.5 mm) thick. 1. Make sure the printer is turned on. 2. On the control panel, press the paper source button. 3. Press the down arrow button to select Cut Sheet, and press the OK button. 4. Press the load paper button to release the pressure roller. 5. Insert paper with the printable side up over the black roller in the front manual feeder as shown. 6.
7. Align the edge of the paper with the guide line on the output tray. 8. Press the load paper button to feed the paper through the printer. 9. Extend the output tray to support the paper as it comes out of the printer. Do not raise the paper stopper or paper may be ejected incorrectly.
10. When printing is finished, press the pull out the paper. load paper button to release the pressure roller so you can Parent topic: Cut Sheet Handling Related references Available Epson Papers Paper Specifications Adjusting the Platen Gap If the print quality is not satisfactory when printing on very thin or very thick media, you may need to adjust the Platen Gap setting to adjust the gap between the media and the print head. Use the widest gap that maintains high quality printing.
4. Press the up or down arrow to select a platen gap setting and press the OK button. Note: To avoid damaging the printer, do not select the Narrow setting when loading thick media. A check mark appears next to the selected setting. 5. Press the pause/cancel button to exit the menu. The platen gap symbol on the LCD screen changes to match the new setting.
• Cotton paper with a rough surface: Fine Art Paper • Special media such as film, cloth, poster board, or tracing paper: Others 8. Press the left arrow button to return to the Custom Paper menu. 9. Select Platen Gap and press the right arrow button. 10. Select a platen gap setting and press the OK button. 11. Press the left arrow button to return to the Custom Paper menu. 12. Select Thickness Pattern and press the right arrow button. 13. Press the OK button. A paper thickness pattern prints. 14.
Related references Paper Menu Settings Printing a Custom Paper Configuration List You can print a list of the settings for all the custom paper configurations that you have created. 1. Press the Menu button. 2. Press the down arrow button to select Paper and press the right arrow button. 3. Select Print Paper List and press the right arrow button. 4. Press the OK button to print the list of your custom paper configurations.
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson Legacy Platine Letter (8.5 × 11 inches [216 × 279 mm]) S450079 25 13 × 19 inches (330 × 483 mm) S450080 25 17 × 22 inches (432 × 559 mm) S450081 25 17 inches (432 mm) × 50 feet (15.2 m) S450076 1 roll Letter (8.
Paper Type Size Part number Sheet count Epson Cold Press Bright Letter (8.5 × 11 inches [216 × 279 mm]) S042307 25 13 × 19 inches (330 × 483 mm) S042310 25 17 × 22 inches (432 × 559 mm) S042311 25 Letter (8.5 × 11 inches [216 × 279 mm]) S042297 25 13 × 19 inches (330 × 483 mm) S042300 25 17 × 22 inches (432 × 559 mm) S042301 25 Letter (8.5 × 11 inches [216 × 279 mm]) S041636 20 13 × 19 inches (330 × 483 mm) S041637 20 17 × 22 inches (432 × 559 mm) S042097 25 Letter (8.
Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches Glossy [216 × 279 mm]) Epson Premium Luster Photo Paper (260) Epson Metallic Photo Paper Glossy S042175 20 8 × 10 inches (203 × 254 mm) S041946 20 8.3 inches (211 mm) × 32 feet (9.8 m) S041408 1 roll 13 inches (330 mm) × 32 feet (9.8 m) S041409 1 roll 10 inches (254 mm) × 100 feet (30.5 m) S042077 1 roll 16 inches (406 mm) × 100 feet (30.5 m) S042079 1 roll Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Glossy Letter (8.5 × 11 inches [216 × 279 mm]) S041286 20 A3 (11.7 × 16.5 inches [297 × 420 mm]) S041288 20 13 × 19 inches (330 × 483 mm) S041289 20 Letter (8.5 × 11 inches [216 × 279 mm]) S041667 50 11 × 17 inches (279 × 432 mm) S041290 20 8 × 10 inches (203 × 254 mm) S041465 20 11 × 14 inches (279 × 356 mm) S041466 20 17 × 22 inches (432 × 559 mm) S042092 25 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches [216 × 356 mm]) S041067 100 11 × 17 inches (279 × 432 mm) S041070 100 13 × 19 inches (330 × 483 mm) S041069 100 16.5 × 23.4 inches (420 × 594 mm) S041079 30 17 × 22 inches (432 × 559 mm) S041171 100 13 × 19 inches (330 × 483 mm) S045115 100 13 inches (300 mm) × 100 feet (30.5 m) S042002 1 roll 17 inches (432 mm) × 100 feet (30.
Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches Luster [216 × 279 mm]) S041405 50 A3 (11.7 × 16.5 inches [297 × 420 mm]) S041406 50 13 × 19 inches (330 × 483 mm) S041407 50 13 × 19 inches (330 × 483 mm) S041604 100 17 × 22 inches (432 × 559 mm) S042084 25 13 inches (330 mm) × 32.8 feet (10 m) S041409 1 roll Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) S041341 50 A3 (11.7 × 16.
Paper Type Size Part number Sheet count Epson Exhibition Canvas Natural Satin 13 inches (330 mm) × 20 feet (6.1 m) S045396 1 roll Epson Exhibition Canvas Natural Gloss 13 inches (330 mm) × 20 feet (6.1 m) S045410 1 roll Epson Premium Glossy Photo Paper (250) 16 inches (406 mm) × 100 feet (30.5 m) S041742 1 roll Epson Premium Semimatte Photo Paper (250) 16 inches (406 mm) × 100 feet (30.5 m) S042149 1 roll Epson Premium Glossy Photo Paper (170) 16.5 inches (419 mm) × 100 feet S042076 (30.
Borderless Roll Paper Widths • 10 inches (254 mm) • 11.8 inches (300 mm) • 13 inches (330 mm) • 14 inches (356 mm) • 16 inches (406 mm) • 17 inches (432 mm) Borderless Roll Paper Widths for 2-inch Core Media (requires use of the borderless spacer) • 8 inches (203 mm) • 11 inches (280 mm) • 16.5 inches (420 mm) Note: The printer software allows you to create and select custom page sizes.
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties to view your print settings. You see the Main tab of your printer settings window: 4. Select the Media Type setting that matches the paper you loaded. Note: You can click Custom Settings to select a custom paper configuration.
5. If you are using non-Epson paper or media and you need to fine-tune its performance, select the Media Type setting that is closest to the paper you loaded, click the Paper Config button, and adjust the paper configuration options as necessary. 6. Select the Photo Black Ink or Matte Black Ink setting according to the media type you are using.
15. To see a preview of how your document or photo will print, select Print Preview. (The preview appears after you click Print but before printing starts.) 16. To layout multiple print jobs for printing all at once, select Layout Manager.
Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print. Color Density Adjusts the ink saturation level.
Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head. Paper Suction Decreases the paper suction when printing on thin media, such as drafting paper or backlight film. Paper Thickness Adjusts the appearance of details in printouts based on paper thickness.
white print. Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color you add. Brightness Adjusts the overall lightness and darkness of your image. Contrast Adjusts the difference between the light and dark areas of your image. Shadow Tonality Controls tonality only in the shadow areas of your image. Highlight Tonality Controls tonality only in the highlight areas of your image.
If you select Automatic as the Mode setting, you can choose from these options: Charts and Graphs Intensifies colors and lightens the midtones and highlights of an image. EPSON Standard (sRGB) Increases the contrast in images. Note: This is the standard mode for most photos and documents when not using an ICC profile. Adobe RGB Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB.
Parent topic: Selecting Basic Print Settings - Windows Advanced Color Controls - Windows If you selected Custom as the Mode setting and Color Controls from the dropdown menu, you can click the Advanced button to select detailed settings. The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
Roll Paper (Banner) Selects roll paper loaded in the roll paper holder for a series of continuous images without any margin space between them. Paper Cassette Selects the paper in the cassette. Manual Feed Selects the paper in the front or rear manual feeder. Parent topic: Selecting Basic Print Settings - Windows Roll Paper Options - Windows Select any of the available roll paper options. Note: Some settings may not be available, depending on the Roll Paper Option you selected for your paper size.
• Normal Cut: Creates a margin at the top and bottom of your image. These margins vary by media type and may be changed from their defaults using custom media settings. • Single Cut: Prints images within the same print job end-to-end with no gap between them. Borderless images may overlap slightly.
• Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge with no image overlap for borderless printing. Auto Rotate Automatically positions the image or file to fit the roll paper. When Auto Rotate is selected, select the width of the paper as the Roll Width setting. Print Page Line Prints lines between pages as a guide for manual cutting.
Using Layout Manager - Windows Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing.
You can also place the same print data multiple times as shown here.
You can place print data in different sizes and orientations to maximize media usage, as shown here.
You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the size of the document in your application. Note: You select the size of the paper you are printing on in a later step. 4. Click OK and then click Print, if necessary. The Layout Manager screen opens and displays one page in the layout. 5. Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data. The pages are added to the Layout Manager screen.
6. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use the tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for details. 7. Click File > Properties, then select your print settings, including the size of the paper you are printing on, on the Main tab. 8.
Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox. • To rotate or flip the printed image, select the Rotate 180° or Mirror Image checkbox. • To select multiple copies and their print order, select the Copies, Collate, and Reverse Order options.
• To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. • To enlarge your image beyond the limits of your application program, select the Optimize Enlargement checkbox.
Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Selecting Additional Settings - Windows You can run maintenance utilities and select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3.
You see a window like this: 4. Select any of the following options, as necessary: • Nozzle Check to print a nozzle check pattern to check whether the print head nozzles are clogged. • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if printouts appear grainy or out of focus. • Epson Status Monitor 3 to check the printer's status.
• Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen, or add a shortcut to the utility in the Windows taskbar. • Print Queue to display a list of all waiting print jobs, view information on the data waiting to be printed, and delete or reprint the jobs. • Language to select the language you want to use for the printer software screens. • Printer and Option Information to set the time to turn off the printer automatically.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print or to cancel printing, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Saving, Sharing, and Customizing the Printer Settings You can save groups of print settings or media settings so you can reuse them for future print jobs.
2. Click Save/Del at the top of the Main or Page Layout tab in your printer software. You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save. Note: If you need to delete a group of settings you have created, select the name of the group of settings from the list and click Delete. 4. Do the following as necessary: • Select the name of the group of settings from the Select Setting list and use them to print.
Related tasks Selecting Basic Print Settings - Windows Printing Your Document or Photo - Windows Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for future print jobs. 1. Select the Media Settings you want to save on the Main tab, as necessary. 2. Click Custom Settings. You see a window like this: 3. Verify that your settings are correct, enter a name for the media settings in the Name field, and click Save.
4. Do the following as necessary: • Select the name of a media setting as the Media Type setting and use it to print. • To export the settings, click Custom Settings, select the name of the media settings, click Export, select a location, and enter a file name. • To import settings, click Custom Settings, select the name of the media settings, click Import, select the file you want to use, and click Open. Then use these settings to print.
You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box as follows: • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. • To delete a group (folder), select the group and click Delete Group. • To hide a group, drag and drop it to Not Display. Note: If you delete a group, the group folder is deleted but the items within the folder remain.
5. Click Save. Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see these options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu.
Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac Selecting Page Layout Settings - Mac Selecting Paper Configuration Settings - Mac Managing Color - Mac Sizing Printed Images - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the photo or document you want to print. 1. Open a photo or document for printing. 2.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu.
6. Select the size of the paper you loaded as the Paper Size setting. • To print a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also create a custom paper size, but the highest available Output Resolution setting is limited to Fine - 360 dpi. • To print on roll paper, select a roll paper size or one with a Borderless option.
You see these settings: 10. Select the Paper Source setting. 11. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the media type settings list for details. Note: The Ink setting may change depending on the size and type of paper you select. To avoid changing black ink more often than necessary, set the printer to the type of black ink you usually use on the control panel. 12.
13. Select one of the following as the Color Settings setting: • Charts and Graphs: Performs color correction based on the sRGB space. Click the Advanced Color Settings tab to use advanced color controls. • EPSON Standard (sRGB): Increases the contrast in images. Click the Advanced Color Settings tab to use advanced color controls. • Adobe RGB: Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB.
You can specify values for adjusting gamma, brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
You can select any of the available options. Color Toning Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets affect the target in the tone color circle. Tone Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you may see better results if you choose Dark.
Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Highlight Point Shift Helps reduce gloss differential on glossy media by adding density to the highlights of your image. Parent topic: Selecting Basic Print Settings - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print.
Note: Enabling Finest Detail may decrease the print speed. Parent topic: Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac You can select a variety of layout options by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
Note: Some settings may not be available, depending on the Roll Paper option you selected for your Paper Size. 2. Select one of the following Auto Cut Settings: • Off: Select this option to cut your prints manually. • Normal Cut: Creates a margin and the top and bottom of your image. These margins vary by media type and may be changed from their defaults using custom media settings.
• Single Cut: Prints images within the same print job end-to-end with no gap between them. Borderless images may overlap slightly. • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge with no image overlap for borderless printing. 3. Select the following settings as necessary: • Select the Auto Rotate checkbox and select the roll paper width to fit the images to the paper size.
• Use the Expansion slider to adjust the amount of image expansion when printing borderless images. Note: This option is available only when you choose a Paper Size setting with a Borderless option. 4. Click Print. Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Paper Configuration Settings - Mac If you are using non-Epson media and need to fine-tune its print quality, select Paper Configuration from the pop-up menu.
Paper Configuration Options - Mac Select any of the available Paper Configuration options to fine-tune the quality of your printouts. Color Density Adjusts the ink saturation level. Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head.
1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. Color Matching Options - Mac Parent topic: Printing on a Mac Color Matching Options - Mac You can select from these settings on the Color Matching menu. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
Sizing Printed Images - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, select the Collate pages checkbox. • To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu. • To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.
You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options tab. Maintenance Call Notification Alerts you if the maintenance tanks are nearing capacity or need to be replaced. Changing Black Ink Notification Alerts you if the selected black ink type does not match what is selected in the printer software.
Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Correct ink cartridge Select whether the Violet or Light Light Black ink cartridge is installed in the printer. Default media type Select the Media Type that you want to use as the default in the printer driver.
Click Print at the bottom of the print window.
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume.
Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Maintenance Menu Settings Paper Menu Settings Printer Setup Menu Settings Printer Status Menu Settings Network Setup Menu Settings Preferences Menu Settings Administrator Menu Settings Accessing the Printer's Menus You can use the printer menus to adjust the settings that control how your printer works. 1. Press the Menu button on the control panel.
Setting Options Description Nozzle Check Printless Nozzle Check Displays the nozzle status on the LCD screen. Print Check Pattern Prints a nozzle check pattern. Head Cleaning Check and Clean Nozzle Checks the nozzle status and cleans any clogged nozzles. All Nozzles Normal Select Nozzles Head Alignment Paper Thickness Alignment Various colors Heavy Lets you clean all or selected nozzles based on the nozzle check pattern. Select Normal cleaning first.
Setting Options Description Adjust Cut Position –3 to 3 mm Lets you adjust the cutter position in increments of 0.008 inch (0.2 mm) from –0.12 to 0.12 inch (–3 to 3 mm). Change Black Ink Matte Black Lets you switch between black ink types.
Setting Options Description Custom Paper Paper number Lets you create a custom configuration for the loaded media. See the next table. Print Paper List — Press the OK button to print a list of custom paper settings. Roll Paper Remaining Remaining Paper Setup On: Lets you track the length of roll paper remaining. Roll Paper Length Sets the length of the loaded roll paper from 17 to 327 ft (5 to 99.5 m). Remaining Paper Setup must be turned On.
Setting Options Description Roll Paper Setup Print Page Line Sets whether to print a page line on roll paper. Any trim line options selected in the printer driver will override this setting. Roll Paper Margin Sets the top and bottom margins for printing. Auto Roll Feeding Lets you leave roll paper loaded in the printer when a print job is sent using the paper cassette.
Options Description Platen Gap Adjusts the gap between the media and the print head. Standard: select for most media. Wide or Wider: select if printouts are smeared. Thickness Pattern When creating a custom paper configuration, lets you print patterns to determine the thickness of the custom paper: Select the pattern number with the least misalignment. Paper Feed Adjust A Lets you adjust the paper feed if you are unable to resolve banding issues even after head cleaning and alignment.
Options Description Drying Time Lets you adjust the amount of time the head pauses between each pass (from 0 seconds to 10 seconds). If the image is blurring on the paper, you may need to increase the drying time per pass. Paper Suction Lets you adjust the amount of suction from –4 to –1 or Standard to increase the gap between the print head and thin or soft paper. If print quality is reduced or media does not feed correctly, you may need to lower the suction.
Setting Options Description Platen Gap Narrow Adjusts the gap between the media and the print head. Standard Standard: select for most media. Wide Narrow: select if head alignment does not completely align the print head. Wider Widest Wide, Wider, or Widest: select if printouts are smeared. Caution: To avoid damaging the printer, do not select the Narrow setting when loading thick media. Paper Size Check On Automatically detects the width of the loaded media.
Setting Options Auto Nozzle Check Auto Cleaning Setting Description Periodically Every Job Off Automatically runs a nozzle check and cleans the print head if necessary. Periodically: checks the nozzles occasionally. Every Job: checks the nozzles after every print job. Note: Even if you select Off as the Auto Cleaning Setting option, the printer runs an automatic nozzle check (and may clean the print head) when you switch between black inks and after initial ink charging.
Setting Options Description BK Ink Change Setting Normal Select Quick to reduce the time it takes to change the black ink type; however, print quality is reduced when you change the ink type. Calibration Setting On Quick Lets you use the Epson Color Calibration Utility. Off Initialize Settings Yes Returns all printer settings to their default values.
Setting Options Description Network Settings Hide Displays or hides information for the rest of the menu items. Show IP Address Setting Auto Determines whether IP addresses are obtained automatically through DHCP or manually. Select Panel to enter an IP address, subnet mask, and default gateway address. Panel IP, SM, DG Setting — Sets the IP address, subnet mask, and default gateway. Print Status Sheet — Prints a sheet listing the current network status and settings.
Setting Options Description Maintenance Alert Disable No alerts are set. Ink The alert light flashes when ink is low. Maintenance Box The alert light flashes when Maintenance Box 1 or 2 is full. Ink or Maint Box The alert light flashes when ink is low or Maintenance Box 1 or 2 is full. Paper The alert light flashes when roll paper or cut sheets are running low, or when Roll Paper Remaining or Cut Sheet Remaining is set to on.
Setting Options Description Powerful Cleaning All Nozzles Lets you clean all or selected colors, based on the nozzle check pattern. Use this setting only if you still have clogged nozzles after running multiple head cleanings from the Maintenance menu. Various colors Clock Setting — Sets the printer's built-in clock. The time and date are used in logs and status sheets. Reset All Settings Yes Returns all menu settings to their default values.
Replacing Ink Cartridges and Maintenance Tanks If the Check ink light stays lit and the icon appears above an ink cartridge on the LCD screen, the cartridge is expended and you need to replace it. You may also need to replace a cartridge that is more than six months old, or if your printouts do not look their best, even after cleaning and aligning the print head. The maintenance tank absorbs ink used in maintenance operations such as head cleaning and switching between black ink types.
You see this window: 2. Replace or reinstall the maintenance tank or ink cartridge as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status.
2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary: • To update the ink cartridge status, click Update. • Replace or reinstall any ink cartridge or maintenance tank indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.
Parent topic: Purchase Epson Ink Cartridges and Maintenance Tanks Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Note: Replace all expended ink cartridges. You cannot print if any of the ink cartridges are expended or any ink slots are empty. 1. Turn on your product. 2. Press the ink cartridge cover to open it. 3. Press in on the ink cartridge you want to replace.
4. Pull out the ink cartridge. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 5. Remove the new cartridge from the package. Then gently shake the cartridge for about 15 seconds.
6. Insert the new cartridge with the arrow facing up and push it in until it clicks into place. Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can break the needle valve seal and allow air to enter the ink tubes, damaging the nozzles. 7. Close the ink cartridge cover and push it in until it clicks into place. Your product begins charging the ink delivery system. Note: Do not turn off the product during ink charging.
Note: If a cleaning cycle starts when ink is low and the level of ink remaining in the cartridge is estimated to be less than required for a cleaning, the printer will tell you that there is not enough ink to complete the process. You must insert a fuller cartridge to complete the cleaning. At the end of the cleaning, the original cartridge can be re-inserted and used until it is expended.
1. Press the right ink cartridge cover to open it. 2. Use the handle on the bottom of the maintenance tank to carefully pull it out of the product without tilting the tank. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. 3. Remove the new maintenance tank from the package.
4. Insert the new maintenance tank in the slot. 5. Place the used maintenance tank in the bag supplied with the new tank and seal the bag. 6. Close the ink cartridge cover. Note: Dispose of used maintenance tanks carefully.
Parent topic: Replacing Maintenance Tanks Related concepts Purchase Epson Ink Cartridges and Maintenance Tanks Related references Optional Equipment and Replacement Parts Replacing the Borderless Maintenance Tank Replace the borderless maintenance tank (maintenance box 2) inside the printer. 1. Lift the edge of the output tray to remove it. 2. Move the lock lever to the unlock position.
3. Use the handle on the bottom of the maintenance tank to carefully pull it out of the product without tilting the tank. 4. Remove the new maintenance tank from the package. Caution: Do not touch the chip on the side of the maintenance tank or you may damage the product.
5. Insert the new maintenance tank and push it firmly in the slot. 6. Place the used maintenance tank in the bag supplied with the new tank and seal the bag. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
7. Return the lock lever to the locked position. 8. Replace the output tray. Note: Dispose of used maintenance tanks carefully.
Switch Black Ink Type Your product comes with Matte Black and Photo Black ink cartridges. Although both cartridges must be installed for your product to work, it can print using only one type of black ink at a time. You can switch the black ink type, depending on the type of media you load. This process consumes some ink, so you should avoid switching black ink more often than necessary and select a default black ink type for the type of media you print on most often.
Matte Black Ink Media Types • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Ultra Premium Presentation Paper Matte • Epson Velvet Fine Art Paper • Epson Exhibition Watercolor Paper Textured • Epson Watercolor Paper Radiant White • Epson UltraSmooth Fine Art Paper 325 gsm • Epson Exhibition Canvas Matte • Epson Exhibition Canvas Natural Matte • Epson Photo Quality Self-adhesive Sheets • Epson Hot Press Bright • Epson Hot
• Epson Metallic Photo Paper Luster Parent topic: Switch Black Ink Type Related references Available Epson Papers 137
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
2. Press the right arrow button to select Nozzle Check. 3. Press the OK button to select Printless Nozzle Check. The nozzle check begins. 4. Do one of the following: • If there no nozzle clogs are detected, press the OK button to return to the main screen. • If a nozzle clog is detected, a message appears on the LCD screen and displays which nozzles are clogged. Press the Black ink/maintenance button to begin automatic cleaning.
Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Exit and press the OK button. • If there are gaps or the pattern is faint, select Head Cleaning and press the OK button. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
You see a window like this: 5. Click Print. The nozzle pattern prints. 6. Check the printed pattern to see if there are gaps in the lines. Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or segments.
Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Use the nozzle check pattern to determine which colors need cleaning.
4. Press the down arrow button to select Head Cleaning and press the right arrow button. 5. Press the up or down arrow button to select one of the following: • To check for clogs followed by an automatic cleaning, select Check and Clean Nozzle and press the right arrow button. Press the down arrow button to select Yes and press the OK button to start. • To select the specific nozzles for cleaning, select Select Nozzles and press the right arrow button.
Print head is clean Print head needs cleaning 11. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after running three Normal level cleanings and a Heavy level cleaning, you may need to perform a Powerful Cleaning from the Administrator menu.
You see a window like this: 5. Click Start to begin the cleaning cycle. When the cleaning cycle is finished, the appears. power light stops flashing and a confirmation screen Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. Click Nozzle Check. 7. Click OK. The nozzle pattern prints. 8. Check the printed pattern to see if there are gaps in the lines. Note: Use at least a 10× eye loupe to examine the pattern for any missing or deflected dots or segments.
Print head is clean Print head needs cleaning If you don’t see any improvement after running a nozzle check from the computer utility, then run a Heavy level cleaning from the product's control panel. If you still don't see any improvement, you may need to perform a Powerful Cleaning from the Administrator menu.
7. Press the down arrow button to select Yes to start the cleaning. The cleaning can take up to 37 minutes. 8. Press the OK button to start the cleaning cycle. When the cleaning cycle is finished, the appears. power light stops flashing and a confirmation screen Caution: Never turn off the product during a cleaning cycle or you may damage it. 9. Print another nozzle check pattern to view the results of the cleaning. If nozzles are still clogged, turn off the printer and leave it off overnight.
Print Head Cleaning Aligning the Print Head Automatically Using a Computer Utility You can automatically align the print head using a utility on your Windows computer or Mac. 1. Load roll paper or cut sheet paper in this size or larger: A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Make sure the correct paper type and paper thickness are selected. You cannot use plain paper or transparent or colored paper for automatic print head alignment. 3.
5. Click Next, then click OK to begin automatic print head alignment. If your product is not properly aligned, perform a manual head alignment on the printer's control panel. Parent topic: Print Head Alignment Aligning the Print Head Automatically Using the Product Control Panel You can automatically align the print head using the control panel on your product. Make sure no external light or direct sunlight is entering the printer when performing print head alignment. 1.
1. Load roll paper or cut sheet paper in this size or larger: A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Make sure the correct paper type and paper thickness are selected. Use plain paper or transparent or colored paper for manual print head alignment. 3. Press the Black ink/maintenance button. 4. Press the down arrow button to select Head Alignment and press the right arrow button. 5. Press the down arrow button to select Alignment and press the right arrow button. 6.
9. After each alignment sheet is printed, view the LCD screen for instructions on selecting the best pattern in each pattern set. 10. Check the printed patterns and choose the number representing the pattern in which the white lines are the most evenly spaced, then press the OK button. If your product is not properly aligned, select a different alignment method and repeat the process.
Maintenance and Transportation See the instructions in these sections to maintain your printer for optimum results, or to move or transport your printer. Cleaning Your Product Replacing the Cutter Moving or Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it regularly (about once a month). Note: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
6. Gently wipe the light blue areas in the direction indicated by the arrow. Note: Do not touch the gray areas (the rollers or the ink absorption pads) or your prints may be soiled. Caution: Be careful not to touch the ink tubes inside the product. 7. If your product is still dirty, dampen the cloth with a small amount of water and a mild detergent and repeat the previous step. Then wipe the inside of the printer with a soft, dry cloth.
8. If paper particles have accumulated in the holes on the platen, use a toothpick or similar tool to push them through. 9. Close the printer cover. 10. Use a soft, clean cloth to remove any dust or dirt from the outside of the product. 11. Plug the power cord and interface cables back in. 12. Turn on the product. 13. Load roll paper in the printer. 14. Press the paper feed button several times to feed blank paper through the paper path and clean the rollers. 15. Press the paper cut button.
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada. 1. Turn on the printer. 2. Press the paper source button on the control panel to select Paper Type. 3.
Note: Do not touch the adhesive on the sheet (the dark gray area). 7. With the adhesive facing toward you, insert the cleaning sheet on the left side of the printer until it reaches the end of the roll paper feed slot, then pull it out. Repeat this two to three times. Repeat for the center and right side of the roll paper feed slot. Note: You can use a cleaning sheet only once. 8. Press the load paper button when complete.
2. Open the left and right ink cartridge covers. 3. Open the printer cover.
4. Use a Phillips-head screwdriver to remove the four screws securing the front cover, then remove the front cover.
5. Press in on the tab on the cutter cover, release it, and pull down on the cutter cover to open it. 6. Loosen the screw holding the cutter in place and carefully remove the cutter. Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury.
7. Align the pin on the new cutter with the hole in the product and insert it. Tighten the cutter screw securely. 8. Close the cutter cover as shown and press it in until it clicks into place. Note: If you removed the optional SpectroProofer, reinstall it. See the instructions that came with the SpectroProofer for details on installing it.
9. Replace the front cover. Insert and tighten the four screws. 10. Close the printer cover. 11. Close the left and right ink cartridge covers.
Moving or Transporting Your Product If you need to move or transport your product, prepare it as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing, or ink may leak.
5. Have two people lift the printer by placing their hands in the indentations on the left and right sides as shown. Warning: This product is heavy and requires two people to move it. 6. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Solving Printer Problems Solving Printing Problems Solving Paper Problems Solving Print Quality Problems Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages on the LCD screen. LCD screen message Condition/solution Ink Cartridge Error The ink cartridges have a problem. Replace ink cartridge(s).
LCD screen message Condition/solution Ink Cartridge Alert Select Decline to replace the ink cartridge with a genuine Epson ink cartridge that can be used with this printer. Selecting Accept may void Epson's warranty. Non-genuine cartridge! Quality of non-genuine ink may vary. Ink Cartridge Error Please install the correct ink cartridge. No Ink Cartridges Replace the ink cartridge with an ink cartridge that can be used with this printer. Install ink cartridges. Install ink cartridge(s).
LCD screen message Condition/solution Paper Size Error The loaded paper is not a supported width. Press the release the pressure roller, then remove the paper. Load correct paper size. load paper button to If the message still appears when you have loaded paper in a supported width, set the Paper Size Check setting to Off. Paper Sensor Error The loaded paper is not detected correctly by the printer. Loaded paper or print out has a problem. Press the pause/cancel button.
LCD screen message Condition/solution Paper Setting Error Press the pause/cancel button and select Job Cancel, then remove the paper from the paper cassette. Print using the front or rear manual feeder, depending on the paper thickness. This paper cannot be loaded from paper cassette. Insert paper less than 0.8 mm thickness from rear manual feeder. Paper Setting Error Roll paper is loaded. Remove it and change paper source to roll paper. Paper Skew Load paper properly.
LCD screen message Condition/solution Cleaning Error Select Yes. Replace the maintenance tank (in the ink cartridge compartment) with a new one to continue cleaning. Not enough empty space in maint box 1. Continue cleaning? Nozzle Clog Detected Not enough empty space in maint box 1. Continue cleaning? Ink Too Low To Clean Replace ink cartridge. This message may be displayed when Yes is selected after a cleaning error or nozzle clog error. Replace any ink cartridges with low ink with new ones.
LCD screen message Condition/solution Check and Clean Nozzle Press the OK button to clear the message. Select Print Check Pattern from the Maintenance menu. This feature is not available now. Print the check pattern in the nozzle check menu. Printless Nozzle Check This feature is not available now. Print the check pattern in the nozzle check menu. No Maintenance Box 1 (or 2) Make sure the indicated maintenance tank is installed correctly. Install Maintenance box 1 (or 2).
LCD screen message Condition/solution SpectroProofer Error See the SpectroProofer documentation for details on the displayed error code. See documentation for how to solve the problem. (error code) SpectroProofer Error Connect cable of SpectroProofer then restart printer. SpectroProofer Error Turn off the printer and make sure the SpectroProofer mounter is connected correctly. Wait a moment, then turn on the printer again. See the SpectroProofer mounter documentation for details.
LCD screen message Condition/solution Call For Service A call for service occurs when: (service code) • The power cable is not connected securely Power off and then on. If • An error occurs that cannot be cleared this doesn't work, note When a call for service has occurred, the printer automatically stops printing. the code and call for Turn off the printer, disconnect the power cable from both the outlet and the service. printer, and reconnect them. Turn the printer on and off several times.
LCD Screen Shuts Off Parent topic: Solving Problems Printer Does Not Turn On If the printer does not turn on, try these solutions: • Make sure the power cable is securely connected. • Make sure the power outlet works by connecting the power cable for another electronic device. Parent topic: Solving Printer Problems LCD Screen Shuts Off If the LCD screen shuts off intermittently, the printer may be in Sleep Mode. Try these solutions: • Press any of the buttons on the control panel to exit sleep mode.
• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your printer directly to your computer instead of the hub. • Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the computer and connect the printer directly to the computer's USB port. • Make sure the USB cable length does not exceed 10 feet (3 m).
• If you see the message Motor Self Adjustment on the product's LCD screen, the printer is adjusting its internal motor. Wait a few moments for the message to disappear and do not turn off the printer. Parent topic: Solving Printing Problems Related concepts Print Head Nozzle Check Print Head Cleaning Solving Paper Problems Check these sections if you have problems using paper with your product.
Related references Paper Menu Settings Paper Specifications Related topics Roll Paper Handling Cut Sheet Handling Roll Paper Jam Problems If roll paper has jammed in the printer, follow the steps here to clear the jam. 1. Open the roll paper cover. 2. Cut the paper above the paper feed slot. 3. Lift the spindle from the spindle holder.
4. Remove the jammed paper from the roll paper feeder and/or the front manual feeder. 5. Open the printer cover and remove any other jammed paper as necessary. 6. Close the front cover. 7. Turn the printer off and back on again. 8. Cut the edge of the roll paper straight horizontally, then reload the roll paper. Note: Make sure to cut off any jagged or folded sections of paper.
Cut Sheet Paper Jam Problems in the Paper Cassette If cut sheet paper has jammed in the paper cassette, follow the steps here to clear the jam. 1. Remove the output tray and paper cassette. 2. Remove any jammed paper from the front of the printer.
3. If paper is jammed in the rear of the printer, remove the rear unit. Push the tabs toward each other, then pull out the unit. Remove any jammed paper. 4. Replace the rear unit. Push it into the printer firmly until you hear a click. 5. Replace the paper cassette and the output tray. 6. Turn the printer off and back on again.
2. Open the printer cover. Remove any other jammed paper as necessary. 3. Close the printer cover. 4. Turn the printer off and back on again. Parent topic: Solving Paper Problems Related tasks Loading Cut Sheets in the Rear Manual Feeder Loading Cut Sheets in the Front Manual Feeder Solving Print Quality Problems Check these sections if you have problems with print quality.
Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Administrator Menu Settings Related tasks Using the Powerful Cleaning Utility Overall Print Quality is Poor If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding), try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head.
• Check the quality setting that you selected in the printer driver. Using a faster printing method may decrease the overall print quality.
• If the bottom edge is scuffed, try widening the bottom margin. • If ink is smeared on your prints, clean the rollers. Load blank paper and press the to feed it through the printer. paper feed button • If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Make sure the Paper Size Check setting is set to On, or the printer may print outside the edges of the loaded paper and smear ink on the back of the print.
Related tasks Selecting Page Layout Settings - Mac Too Much Ink is Consumed If your printer is consuming too much ink during printing, try these solutions: • Make sure you selected the Media Type setting in the printer driver that matches the paper you loaded in the printer. The amount of ink used during printing is controlled by the Media Type setting. • Lower the density of ink in the Paper Configuration menu in the printer driver.
Purchase Supplies and Accessories You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should meet these requirements. OS X version Mac OS X 10.7 through macOS 10.12.x CPU Core 2 Duo 3.
Cut sheet paper Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) A2 (16.5 × 23.4 inches [420 × 594 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.
Thickness 0.003 to 0.02 inch (0.08 to 0.5 mm) Note: Maximum thickness is reduced to 0.02 inch (0.45 mm) when using the optional SpectroProofer. Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Cut sheet paper 1 Left/right/top/bottom margin: 0.
Roll paper Note: Margins may change depending on the Roll Paper Margin setting that you select. The numbers below are the default settings. When printing with the left and right borderless setting, the left and right margins are 0. When printing with the borderless on all sides setting, all margins are 0. 1 Top/bottom margin: 0.59 inch (15 mm) minimum* 2 Left/right margin: 0.12 inch (3 mm) minimum 3 Printable length: 0.4 feet (0.13 m) to 49.
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink remains in the cartridge after the "replace cartridge" indicator comes on. Pigment ink Standard Edition: Cyan, Light Cyan, Vivid Magenta, Vivid Light Magenta, Yellow, Orange, Green, Light Light Black, Light Black, Photo Black, Matte Black. Commercial Edition: Cyan, Light Cyan, Vivid Magenta, Vivid Light Magenta, Yellow, Orange, Green, Violet, Light Black, Photo Black, Matte Black.
Weight 114.6 lb (52 kg) (without ink cartridges or optional equipment) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 0.7 to 0.4 A Power consumption Printing: 52 W (55 W with optional SpectroProofer installed) (ISO/IEC24712) Sleep mode: 5.0 W Power off mode: 0.
Interface Specifications USB Interface Hi-Speed USB-Compatible with the Universal Serial Bus Specifications Revision 2.0 Network Interface 10BASE-T/100BASE-TX /1000BASE-T (use a Category5/5e or higher shielded twisted pair cable) Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply. Click here for details. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Copyright Attribution © 2017 Epson America, Inc.
