sp4800Guide.
sp4800Guide.book Page 2 Monday, May 9, 2005 10:49 AM All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
sp4800Guide.book Page 3 Monday, May 9, 2005 10:49 AM FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
sp4800Guide.
sp4800Guide.book Page 5 Monday, May 9, 2005 10:49 AM Contents Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows System Requirements . . . . . . . . . . . . .
sp4800Guide.book Page 6 Monday, May 9, 2005 10:49 AM Contents | 6 Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . 51 Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . .
sp4800Guide.book Page 7 Monday, May 9, 2005 10:49 AM Contents | 7 5 Maintaining and Transporting the Printer Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . 102 Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . 104 Running a Power Cleaning Cycle . . . . . . .
sp4800Guide.book Page 8 Monday, May 9, 2005 10:49 AM Contents | 8 A Specifications Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
sp4800Guide.book Page 9 Monday, May 9, 2005 10:49 AM 9 Introduction This Printer Guide provides important information on setting up and using your printer, selecting paper, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
sp4800Guide.book Page 10 Monday, May 9, 2005 10:49 AM 10 | Introduction Tip: Check the Epson Pro Graphics web site at http://prographics.epson. com for accessories and options that are currently available.
sp4800Guide.book Page 11 Monday, May 9, 2005 10:49 AM Introduction | 11 Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase. Epson also provides technical assistance 24 hours a day through the World Wide Web.
sp4800Guide.book Page 12 Monday, May 9, 2005 10:49 AM 12 | Introduction Windows System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your system should include the requirements listed below: • IBM®-compatible PC with a Pentium® IV 1.
sp4800Guide.book Page 13 Monday, May 9, 2005 10:49 AM Introduction | 13 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The printer weighs about 88 lb (without ink or paper), and should be lifted by two people. • When setting up the printer, make sure you have enough space around it, as shown below.
sp4800Guide.book Page 14 Monday, May 9, 2005 10:49 AM 14 | Introduction Caution: Always turn the printer off using the P Power button. When you press this button, POWER OFF appears on the LCD panel. Do not unplug the printer or turn off the power to the printer until the panel shuts off. This ensures that the print head is safely capped. • This product’s power cord is designed for use with this product only. Using it with other equipment may result in fire or electric shock.
sp4800Guide.book Page 15 Monday, May 9, 2005 10:49 AM Introduction | 15 Ink Cartridge Safety Instructions Caution: Do not shake cartridges (that have been installed previously) with too much force. • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water.
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sp4800Guide.book Page 17 Monday, May 9, 2005 10:49 AM 17 Chapter 1: Setting Up the Printer This chapter includes the following information: • Unpacking • Setting up and plugging in • Installing ink • Connecting to your system • Connecting to the network • Installing the software • Updating your printer firmware Unpacking 1. Make sure you have all these parts for your Epson Stylus Pro 4800: WARNING: The printer weighs about 88 pounds, and should be lifted by two people.
sp4800Guide.book Page 18 Monday, May 9, 2005 10:49 AM 18 | Setting Up the Printer 2. Remove all the packing materials and tape. Save the box and packaging in case you need to ship the printer. Note: To prevent paper jams, don’t place the screws back in the printer. 3. Remove the two screws and remove the carriage retainer bracket. Store the screws and retainer bracket in case you need to transport the printer later. 4. Unlock the print head carriage by pulling the green tab to the left.
sp4800Guide.book Page 19 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 19 Setting Up and Plugging In 1. Connect the power cord to the AC inlet on the back of the printer. 2. Plug the other end of the power cord into a properly grounded electrical outlet. 3. Attach the exhaust port cover by sliding it along the slots on the back of the printer. 4. Insert the paper tray into the slots at the front of the printer.
sp4800Guide.book Page 20 Monday, May 9, 2005 10:49 AM 20 | Setting Up the Printer Installing Ink Note: The default black ink cartridge is Photo Black. If you prefer to use Matte Black (sold separately; see page 110), you can install the Matte Black cartridge immediately instead of installing the supplied Photo Black cartridge. Use the ink cartridges that came with your printer for initial ink charging.
sp4800Guide.book Page 21 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 21 3. Raise both ink levers. 4. Remove each ink cartridge from its package and gently shake the cartridge. 5. Install the ink cartridges in the printer. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot. Make sure you insert each cartridge in the correct slot.
sp4800Guide.book Page 22 Monday, May 9, 2005 10:49 AM 22 | Setting Up the Printer Caution: Charging takes about 8 minutes. Never turn off the printer, release the paper lever, or open the cover while the Pause light is flashing, or you may damage the printer. 6. After installing all 8 cartridges, lower the ink levers. The printer begins charging the ink delivery system and the Pause light flashes. 7. When ink lever messages appear on the LCD, follow the instructions to raise or lower the ink levers. 8.
sp4800Guide.book Page 23 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 23 2. Plug the interface cable into the appropriate port on the printer. FireWire port USB port 3. Plug the other end of the cable into the appropriate connector on your computer. Connecting to the Network If you plan to attach the printer to your network, you need the optional EpsonNet print server card. The EpsonNet print server is a 10/100 BaseTX Type B Ethernet interface card (part number C12C824052).
sp4800Guide.book Page 24 Monday, May 9, 2005 10:49 AM 24 | Setting Up the Printer Before you install the print server, make sure you check the documentation included with the card for additional instructions. Then follow these steps to install the card: Caution: You must unplug the printer from the power outlet, or you may damage the printer and the card. Note: You need to remove the card when shipping the printer. See page 127. 1. Turn off your computer and printer. 2.
sp4800Guide.book Page 25 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 25 8. Plug in the printer’s power cord. Once the printer is connected to your network, you need to configure it. Turn on the printer and press the small black button on the back of the Ethernet card. Hold it down until the printer starts printing a series of status sheets. See the documentation that came with the print server for instructions on configuring it for your network.
sp4800Guide.book Page 26 Monday, May 9, 2005 10:49 AM 26 | Setting Up the Printer 3. Double-click the Epson installer icon. 4. Double-click Install Printer Driver and Utilities. Enter your password and follow the on-screen instructions to install your software. 5. Double-click Install Additional Color Profiles to install the profiles for your printer. 6. Double-click Install Reference Guide and wait while the guide is installed. Click Exit when installation is complete. 7.
sp4800Guide.book Page 27 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 27 9. Click the Add icon at the top of the Printer List window. 10. Pull down the menu and select the connection you are using—either EPSON USB, EPSON FireWire, or EPSON TCP/IP. The Stylus Pro 4800 appears on the screen. 11. Click Stylus Pro 4800, then click Add.
sp4800Guide.book Page 28 Monday, May 9, 2005 10:49 AM 28 | Setting Up the Printer Tip: If you want to rename the printer for easier identification, select the printer name in the list and click Show Info. Type a new name and click Apply Changes. You see the Stylus Pro 4800 in the Printer list. 12. Leave this window open. Go to page 30 to update your printer firmware. Windows 1. Make sure your printer is turned off. 2. Turn on your computer.
sp4800Guide.book Page 29 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 29 3. Insert the printer software CD-ROM in your computer. The installer starts automatically. If it doesn’t start, double-click My Computer or click Start > My Computer. Then double-click your CD-ROM icon. 4. Double-click Install Printer Driver and Utilities. 5. When you see a window asking you to turn on your printer, press the P Power button. (Make sure the printer is connected; see page 22.
sp4800Guide.book Page 30 Monday, May 9, 2005 10:49 AM 30 | Setting Up the Printer 6. When you see a message that driver installation is complete, click OK. 7. Double-click Install Additional Color Profiles to install the profiles for your printer. 8. Double-click Install Reference Guide and wait while the guide is installed. 9. Close the installer, then remove the CD-ROM. Go to the section below to update the printer firmware.
sp4800Guide.book Page 31 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 31 3. Highlight Stylus Pro 4800 in the Printer List, then click the Utility button. Note: If the button is grayed out, the LFP Remote Panel is not installed. See page 25 to install it. 4. Click the EPSON LFP Remote Panel button.
sp4800Guide.book Page 32 Monday, May 9, 2005 10:49 AM 32 | Setting Up the Printer Note: For more information on using the LFP Remote Panel, click Help to see the electronic guide. You see the LFP Remote Panel. Make sure Stylus Pro 4800 is selected. 5. Click the Firmware Updater button. You see the Firmware Updater window.
sp4800Guide.book Page 33 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 33 6. Make sure your printer is on, its LCD is set to Ready, and it is connected to your computer, then choose Stylus Pro 4800 in the Printer list. 7. Click Browse and find the firmware that you just downloaded and extracted. Select the file and click Choose. Caution: Don’t turn off the printer while the firmware is updating. 8. If the firmware version of the file is newer, click Update to start the firmware updating process.
sp4800Guide.book Page 34 Monday, May 9, 2005 10:49 AM 34 | Setting Up the Printer Windows 1. Double-click the firmware file to extract or unzip it. 2. Click Start > Settings > Printers and Faxes. 3. Right-click the EPSON Stylus Pro 4800 icon and click Printing Preferences. Note: If the button is grayed out, the LFP Remote Panel is not installed. See page 25 to install it. 4. Click the Utility tab, then click the EPSON LFP Remote Panel button.
sp4800Guide.book Page 35 Monday, May 9, 2005 10:49 AM Setting Up the Printer | 35 Note: For more information on using the LFP Remote Panel, click Help to see the electronic guide. 5. On the LFP Remote Panel screen, click the Firmware Updater button. You see the Firmware Updater window.
sp4800Guide.book Page 36 Monday, May 9, 2005 10:49 AM 36 | Setting Up the Printer 6. Make sure your printer is on, its LCD is set to Ready, and it is connected to your computer, then choose Stylus Pro 4800 in the Printer list. 7. Click Browse and find the firmware that you just downloaded and unzipped. Select the file and click Choose. Caution: Don’t turn off the printer while the firmware is updating. 8. If the firmware version of the file is newer, click Update to start the firmware updating process.
sp4800Guide.book Page 37 Monday, May 9, 2005 10:49 AM 37 Chapter 2: Handling Paper and Other Media The Epson Stylus Pro 4800 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick, via the straight-through paper path.
sp4800Guide.book Page 38 Monday, May 9, 2005 10:49 AM 38 | Handling Paper and Other Media Guidelines for Using Epson Media Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves. • Always choose the correct Media Type setting in your printer driver software before you send your job.
sp4800Guide.book Page 39 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 39 Cut Sheet Paper Paths In addition to the paper tray, two paper paths are available for manual feeding of special media.
sp4800Guide.book Page 40 Monday, May 9, 2005 10:49 AM 40 | Handling Paper and Other Media Front manual feed slot • UltraSmooth Fine Art Paper • Textured Fine Art Paper • Enhanced Poster Board • Velvet Fine Art Paper Loading Paper in the Paper Tray You can load up to 250 sheets of plain paper in the tray.
sp4800Guide.book Page 41 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 41 Follow these steps to load cut sheets in the paper tray: 1. Make sure the printer is turned on, then press the Paper Source button until the sheet icon appears on the LCD display. 2. Extend the paper tray and paper tray cover. 3. Lift up the paper tray cover.
sp4800Guide.book Page 42 Monday, May 9, 2005 10:49 AM 42 | Handling Paper and Other Media 4. Flip up the paper guide roller and slide the edge guide all the way to the left. 5. Clean the inside of the paper tray to remove any dust. Dust may affect printout quality. 6. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges.
sp4800Guide.book Page 43 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 43 Note: When you need to add sheets, first remove all the paper and then add to the stack that you removed. 7. Load the sheets with the printable side down, in the portrait orientation (short edge first). Place the paper all the way back in the paper tray and next to the right edge. Make sure the stack of paper fits under the arrow on the left edge guide. 8. Adjust the edge guide and length of the paper tray.
sp4800Guide.book Page 44 Monday, May 9, 2005 10:49 AM 44 | Handling Paper and Other Media If you’re printing on letter-size paper, raise the paper guide and push it against the end of the paper stack. 9. Flip the paper guide roller down onto the stack of paper.
sp4800Guide.book Page 45 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 45 Note: Make sure the roll paper support on the paper tray cover is not raised. 10. Replace the paper tray cover and adjust its length. 11. Extend the paper tray cover if necessary to support your printouts.
sp4800Guide.book Page 46 Monday, May 9, 2005 10:49 AM 46 | Handling Paper and Other Media Using the Front Manual Feed Slot If you want to print on fine art paper, posterboard, or other media 19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is not bent when it feeds into the printing position. 1.
sp4800Guide.book Page 47 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 47 4. Insert the sheet face-up. 5. Push the sheet under the gray feed rollers. Gray feed rollers 6. Align the edge of the paper with the mark on the paper tray cover, as shown below. For longer sheets, make sure you align the right edge of the sheet with the arrow mark on the right and the leading edge with the OTHERS mark. Then close the top cover.
sp4800Guide.book Page 48 Monday, May 9, 2005 10:49 AM 48 | Handling Paper and Other Media 7. Return the paper lever to the secured position. The printer automatically feeds the paper into printing position. 8. Extend the paper tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper support is not raised.
sp4800Guide.book Page 49 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 49 Using the Top Manual Feed Slot You may use the top manual feed slot for certain media types such as Velvet Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 39. 1. Make sure the printer is turned on, then press the Paper Source button until the sheet icon appears on the LCD display. 2. Align the sheet with the right edge of the slot and insert it until it meets resistance.
sp4800Guide.book Page 50 Monday, May 9, 2005 10:49 AM 50 | Handling Paper and Other Media Using Roll Paper You can use roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Check the Epson Pro Graphics web site (http://prographics.epson.com) or your authorized Epson dealer for available media.
sp4800Guide.book Page 51 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 51 Note: The spindle accommodates both 2-inch and 3-inch roll paper cores. To switch between different size cores, see page 56. Avoid touching the printable surface of the paper as much as possible. Oils from your skin can affect print quality. • If you’re loading heavy paper, you may need to increase the suction strength by pressing the paper feed button.
sp4800Guide.book Page 52 Monday, May 9, 2005 10:49 AM 52 | Handling Paper and Other Media Placing the Paper in the Printer Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The gray end of the spindle goes on the right.) Note: To avoid feeding excess paper, make sure you don’t select when you’re using roll paper. 3.
sp4800Guide.book Page 53 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 53 4. Release the paper lever. 5. Hold both sides of the paper and feed it into the slot.
sp4800Guide.book Page 54 Monday, May 9, 2005 10:49 AM 54 | Handling Paper and Other Media 6. Feed the paper all the way through the printer to the end of the paper tray. 7. Using the ends of the spindle, roll the paper up until the edge is aligned with the roll paper mark next to the arrow.
sp4800Guide.book Page 55 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 55 8. Move the paper lever to the secured position. The printer automatically positions the paper for printing. 9. Raise the roll paper support. Make sure the paper is on top of the guides. Note: The maximum length of roll paper you can print on is limited by the printer driver, and may also be limited by your application software and/or operating system. 10. Close the roll paper cover.
sp4800Guide.book Page 56 Monday, May 9, 2005 10:49 AM 56 | Handling Paper and Other Media Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it. 3. Remove the roll paper and spindle from the printer. 4. Set the spindle upright, with the gray end on the floor and the black end at the top. 5.
sp4800Guide.book Page 57 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 57 To remove the adapters, press on the four tabs. Press tabs to release Cutting Paper Manually with the Built-in Cutter When you’re not using the auto cut setting, you need to cut the paper manually by pressing the button after your print job is finished. You can use the button for most types of paper.
sp4800Guide.book Page 58 Monday, May 9, 2005 10:49 AM 58 | Handling Paper and Other Media Printing Trim Lines You can print trim lines on the right edge of your pages (if you’re using auto cut) or on the right and bottom edge (if you’re not using auto cut). Follow these steps: 1. Press the Menu button. Printer Setup appears on the display. button again to select the Printer Setup menu and 2. Press the Menu display PLATEN GAP. 3. Press the button to display PAGE LINE. 4. Press the Menu 5.
sp4800Guide.book Page 59 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 59 Caution: To avoid damaging the printer, make sure you do not select the Narrow setting when you print on heavy media. 4. Use the and buttons to change the setting. (STANDARD is the default setting; you can also choose NARROW, WIDE, WIDER, or WIDEST.) button to save the setting. An asterisk appears next 5. Press the Menu to the selected setting. 6. Press the Pause button to exit the menu.
sp4800Guide.book Page 60 Monday, May 9, 2005 10:49 AM 60 | Handling Paper and Other Media Creating Paper Configurations To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in the printer. Then follow these steps: button, then press the 1. Press the Menu PAPER appears on the display. 2. Press the Menu button until CUSTOM button to display PAPER NUMBER. button, then press the button to select a paper 3. Press the Menu configuration number (1 to 10).
sp4800Guide.book Page 61 Monday, May 9, 2005 10:49 AM Handling Paper and Other Media | 61 • CUT METHOD lets you decrease the cutting blade pressure for thinner media, or adjust the speed for thick media. You may need to experiment to determine the cleanest cut for your paper. • PPR FEED ADJUSTMENT helps eliminate banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
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sp4800Guide.book Page 63 Monday, May 9, 2005 10:49 AM 63 Chapter 3: Printing with Epson Drivers for Macintosh Your Epson Stylus Pro 4800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync® are included, so you can use color management features in Adobe® Photoshop® or other applications, or in the driver itself.
sp4800Guide.book Page 64 Monday, May 9, 2005 10:49 AM 64 | Printing with Epson Drivers for Macintosh Choosing Page Setup Options Note: Many application settings override the printer’s page setup options. Always verify settings to get the results you expect. If you need more information about print options, click the Help button. Before you print, make sure you have installed the Epson printer driver and utilities from the CD-ROM.
sp4800Guide.book Page 65 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 65 3. Click the Paper Size pop-up menu and choose a size and one of the options: Select the paper size, then choose the setting • The standard size setting prints on cut sheet paper with a bottom margin larger than the top and sides. • Borderless (Auto Expand) prints on cut sheets and enlarges your image (up to 3%) to fit the width of the paper (without side borders).
sp4800Guide.book Page 66 Monday, May 9, 2005 10:49 AM 66 | Printing with Epson Drivers for Macintosh 4. Click the Paper Size pop-up menu. • If you’re printing on cut-sheets, select the size of the paper loaded in the printer. Then continue with step 7. • If you’re using roll paper, Epson recommends that you create a custom paper size to make the best use of your paper. Click the Settings pop-up menu (at the top of the screen) and select Custom Paper Size.
sp4800Guide.book Page 67 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 67 Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 71. 1. Select Print in your application.
sp4800Guide.book Page 68 Monday, May 9, 2005 10:49 AM 68 | Printing with Epson Drivers for Macintosh You see this screen: 4. Select the Media Type that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. Note: Check the web site (http://prographics. epson.com) or your authorized Epson dealer for other media that may be available.
sp4800Guide.book Page 69 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 69 5. For the Color setting, select Color for any type of photographic printing. Choose Advanced B&W Photo if you are printing black and white photos using this unique printer technology on select paper types. (For paper types that don’t support this option, print black and white photos with the Color setting.) Select Black only if you’re printing line drawings or other non-photographic images. 6.
sp4800Guide.book Page 70 Monday, May 9, 2005 10:49 AM 70 | Printing with Epson Drivers for Macintosh 7. Choose one of the following Print Quality settings: Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for best quality. • Draft • Normal - 360dpi • Fine - 720dpi • SuperFine - 1440dpi • SuperPhoto - 2880dpi 8. Choose any of the following: • High Speed for fast, bidirectional printing.
sp4800Guide.book Page 71 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 71 Choosing Color Management and Paper Configuration Options Follow these instructions to use color management in the printer driver. If necessary, you can control the ink density by using the paper configuration settings, as described on page 72. 1. Select Printer Color Management from the pop-up menu. You see this screen: 2.
sp4800Guide.book Page 72 Monday, May 9, 2005 10:49 AM 72 | Printing with Epson Drivers for Macintosh • (Off) No Color Adjustment to disable color management in the printer driver. Choose this mode when you use a color-managed workflow in Photoshop or other software applications. Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut. 3.
sp4800Guide.book Page 73 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 73 • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper or backlight film. • Cut Method decreases the cutting blade pressure for thinner media, or adjusts the speed for thick media.
sp4800Guide.book Page 74 Monday, May 9, 2005 10:49 AM 74 | Printing with Epson Drivers for Macintosh 2. Choose one of the following Auto Cut settings: • Normal Cut allows margin space at the top and bottom of each image. • Double Cut extends the space between the images and trims each print individually. This provides the cleanest edge for borderless printing. • Single Cut causes the images to be printed end-to-end and saves paper.
sp4800Guide.book Page 75 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 75 The Auto Expand setting provides the best solution for borderless printing with minimal image clipping. Using this setting, you can create a custom paper width equal to the width of the roll media. If you use the Retain Size setting, you should create a custom paper width slightly wider than the actual width of the media.
sp4800Guide.book Page 76 Monday, May 9, 2005 10:49 AM 76 | Printing with Epson Drivers for Macintosh You see the following: Caution: Do not open and close the Presets pop-up menu without typing a name, or you will lose your settings. 3. Type a name, and click OK. 4. When you’re ready to print, click the Print button. See page 79 for instructions on monitoring your print job.
sp4800Guide.book Page 77 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 77 Choosing Advanced Black and White Photo Settings The Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
sp4800Guide.book Page 78 Monday, May 9, 2005 10:49 AM 78 | Printing with Epson Drivers for Macintosh 4. Select Printer Color Management from the pop-up menu. You see this screen: 5. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print.
sp4800Guide.book Page 79 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 79 • Shadow and Highlight Tonality: Allows you to control tonality only in the shadow or highlight areas of your image. • Max Optical Density: Adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower.
sp4800Guide.book Page 80 Monday, May 9, 2005 10:49 AM 80 | Printing with Epson Drivers for Macintosh 2. From here you can monitor the progress of your print job or do one of the following: • Click the print job, then click Delete to cancel the job • Click the print job, then click Hold to pause printing • Click a print job marked “Hold” and click Resume to resume printing • If multiple print jobs are listed, click a print job, then click the Priority arrow as necessary to reorder the jobs 3.
sp4800Guide.book Page 81 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Macintosh | 81 3. Select your printer and click OK. You see the Epson Printer Utility screen: 4. Click the Epson StatusMonitor icon.
sp4800Guide.book Page 82 Monday, May 9, 2005 10:49 AM 82 | Printing with Epson Drivers for Macintosh The software checks the amount of ink in the printer and maintenance tank and displays the StatusMonitor window: 5. To recheck the ink levels, click the Update button. To close the Status Monitor, click OK.
sp4800Guide.book Page 83 Monday, May 9, 2005 10:49 AM 83 Chapter 4: Printing with Epson Drivers for Windows Your Stylus Pro 4800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use the color management features in Photoshop or other applications, or in the driver itself. A color-managed workflow using Adobe Photoshop will give you the most accurate colors and best photographic output from your Epson Stylus Pro 4800.
sp4800Guide.book Page 84 Monday, May 9, 2005 10:49 AM 84 | Printing with Epson Drivers for Windows Choosing Basic Print Options Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 93.
sp4800Guide.book Page 85 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 85 3. Select a Media Type setting that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. Note: Check the web site (http://prographics. epson.com) or your authorized Epson dealer for other media that may be available.
sp4800Guide.book Page 86 Monday, May 9, 2005 10:49 AM 86 | Printing with Epson Drivers for Windows The EPSON Standard (sRGB) setting increases the contrast in images. Use this setting for color photographs. The Adobe RGB setting matches image colors to the Adobe RGB color standard. • Click Custom to choose one of the settings shown at the left. The two Advanced Photo settings let you print at either 1440 dpi (Advanced Photo) or 2880 dpi, the highest resolutions available.
sp4800Guide.book Page 87 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 87 Choosing Cut Sheet Paper Options 1. On the Properties window, click the Paper tab. You see this window: 2. Select the paper source you’re using (Paper Tray, Roll Paper, Roll Paper (Banner), or Manual Feed) from the Paper Source list. For more information about printing on roll paper, see page 88. 3. If you want to print to the edges of the page, click Borderless.
sp4800Guide.book Page 88 Monday, May 9, 2005 10:49 AM 88 | Printing with Epson Drivers for Windows 5. Make the settings you want for Copies, Orientation, and Printable Area. • • Standard makes the bottom margin larger than the top and sides. Maximum reduces the bottom margin (available only for plain paper). • Centered places the image in the center of the printable area. 6. If you want to reduce or enlarge your image or print on both sides of the paper, click the Layout tab.
sp4800Guide.book Page 89 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 89 The Roll Paper (Banner) setting allows you to print a series of continuous images without any margin space between them. This option is not available with all applications. 3. If you want to print without margins, click Borderless. Note that borderless printing takes longer than normal printing. See page 91 for more information about borderless printing. Click Expansion.
sp4800Guide.book Page 90 Monday, May 9, 2005 10:49 AM 90 | Printing with Epson Drivers for Windows To make the best use of your paper, creating a custom paper size is recommended. Select User Defined. You see this screen: Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save, then click OK. 6.
sp4800Guide.book Page 91 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 91 Borderless Printing For true borderless printing on roll paper, you can select either Auto Expand or Retain Size and create a custom paper size, as described above. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the page width and by adjusting the length. For either setting, you should add 0.1 inch to the length of your custom size.
sp4800Guide.book Page 92 Monday, May 9, 2005 10:49 AM 92 | Printing with Epson Drivers for Windows 2. Click Custom and then click Advanced. You see a window like the following: These settings give you different options on the lower part of the screen Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for best quality. 3. If necessary, you can change your Media Type and Color settings. 4.
sp4800Guide.book Page 93 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 93 5. Choose any of the following: • High Speed for fast, bidirectional printing at lower quality. • Flip Horizontal for printing a mirror image of your file. Use with backlight film. • Finest Detail for sharper edges when printing text, graphics, and line art. • Edge Smoothing to improve the quality of low-resolution images. 6.
sp4800Guide.book Page 94 Monday, May 9, 2005 10:49 AM 94 | Printing with Epson Drivers for Windows Note: You may need to change the Color Density setting if your custom profile was created to optimize D-max and color gamut. You see the following: Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
sp4800Guide.book Page 95 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 95 • Cut Method decreases the cutting blade pressure for thinner media, and adjusts the speed for thick media. You may need to experiment to determine the best setting for your paper. • Platen Gap lets you fine-tune the setting for various paper thicknesses. • Eject Roller Type lets you define the eject roller for printing with non-Epson media.
sp4800Guide.book Page 96 Monday, May 9, 2005 10:49 AM 96 | Printing with Epson Drivers for Windows 1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer. 2. Choose Advanced B&W Photo for the Color setting. 3. Click Custom, then click Advanced.
sp4800Guide.book Page 97 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 97 4. You can adjust the following settings: • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the target found in the Tone Color Circle.
sp4800Guide.book Page 98 Monday, May 9, 2005 10:49 AM 98 | Printing with Epson Drivers for Windows Using the Progress Meter After you send a print job, the Progress Meter window appears: Click to cancel Click to pause/resume printing May not appear if you are printing over a network Click for more details on the displayed printing tip You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips.
sp4800Guide.book Page 99 Monday, May 9, 2005 10:49 AM Printing with Epson Drivers for Windows | 99 2. Click the Utility tab, then click the Speed & Progress button. You see the Speed & Progress window: Note: If you want to disable display of the progress meter during printing, you can click the Show Progress Meter checkbox to deselect it. 3. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache.
sp4800Guide.book Page 100 Monday, May 9, 2005 10:49 AM 100 | Printing with Epson Drivers for Windows 4. Click the Monitoring Preferences button. You see the Monitoring Preferences window: 5. Select the Notification options you want to use. 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
sp4800Guide.book Page 101 Monday, May 9, 2005 10:49 AM 101 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 4800 requires little maintenance to keep working at its best.
sp4800Guide.book Page 102 Monday, May 9, 2005 10:49 AM 102 | Maintaining and Transporting the Printer Note: To test the print quality, see page 104 for instructions on printing a nozzle check. Checking Printer Status and Part Life Using the SelecType menus, you can check the amount of ink remaining, the total number of prints, and the status of your cutter blade, maintenance tank, and other printer parts. You can either print out a status check, or you can view the printer’s status on the LCD panel.
sp4800Guide.book Page103 Monday, May 9, 2005 10:49AM Maintaining and Transporting the Printer | 103 Viewing Status Information Note: Some status information is a projection based on the last print made. To view printer status information instead of printing it, follow these steps: 1. Press the Menu 2. Press the Menu button. You see PRINTER SETUP. button until you see PRINTER STATUS, then press . You see VERSION. 3. Do one of the following: • To check the firmware version, press Menu press the button.
sp4800Guide.book Page 104 Monday, May 9, 2005 10:49 AM 104 | Maintaining and Transporting the Printer • To check job history, press until you see JOB HISTORY, then press Menu . For the last 10 print jobs saved in the printer, you see the ink used (in milliliters) and paper used (in square meters). The most recent job is saved as No. 0. When done, press the button. Clear this setting with the JOB HIST CLR option. • To check the total number of prints, press until you see TOTAL PRINTS, then press Menu .
sp4800Guide.book Page 105 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 105 • Mac OS X: Open the Epson Printer Utility in your Applications folder. Select Stylus Pro 4800, and click OK. • Windows XP: Click Start and select Control Panel. Double-click Printers and Faxes. Right-click your printer icon and select Printing Preferences. Click the Utility tab. • Windows 2000: Click Start, point to Settings, then select Printers.
sp4800Guide.book Page 106 Monday, May 9, 2005 10:49 AM 106 | Maintaining and Transporting the Printer Running a Power Cleaning Cycle You can run a power cleaning cycle from the control panel if the normal cleaning process is not sufficient to clear the nozzles. However, the power cycle uses a large quantity of ink, so it is recommended only as a last resort. The cartridges need to be at least 50% full to use power cleaning. You may need to replace a low cartridge to run the cleaning cycle.
sp4800Guide.book Page 107 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 107 Aligning the Print Head Aligning the print head is the most important thing you can do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or you see misregistration or “ghosting,” you need to align the print head. Although you can align the print head using the printer utility software, it’s best to align from the control panel.
sp4800Guide.book Page 108 Monday, May 9, 2005 10:49 AM 108 | Maintaining and Transporting the Printer It takes about 7 minutes to run the automatic uni-directional head alignment. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the top cover or turn off the printer during this process. 9. When the uni-directional alignment is finished, press the button until you see BI-D 2-COLOR.
sp4800Guide.book Page 109 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 109 Tip: You can store partially used ink cartridges for up to 6 months. The easiest way to check ink levels is from the control panel: 1 2 3 4 5 6 7 8 Menu 3sec.
sp4800Guide.book Page 110 Monday, May 9, 2005 10:49 AM 110 | Maintaining and Transporting the Printer Use the following UltraChromeK3 Epson ink cartridges: Caution: You must use the Epson ink cartridges designed for your printer. Other ink cartridges will not work and may cause damage not covered by your warranty.
sp4800Guide.book Page 111 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 111 3. Raise the ink levers to the unlocked position. WARNING: Do not shake the empty cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. 4. Remove the empty ink cartridge from the printer.
sp4800Guide.book Page 112 Monday, May 9, 2005 10:49 AM 112 | Maintaining and Transporting the Printer 6. Gently shake the cartridge before installing it. Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code. If the B ink light remains on after installing the cartridge, it may not be inserted fully. 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don’t force it in. 8.
sp4800Guide.book Page 113 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 113 Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle loss. 9. If you’re using 110 ml cartridges, close the ink compartment cover. If you’re using 220 ml cartridges, you’ll have to leave the cover open. Once the cartridges are installed, the printer returns to its READY state.
sp4800Guide.book Page 114 Monday, May 9, 2005 10:49 AM 114 | Maintaining and Transporting the Printer Draining the Old Ink 1. Make sure that READY appears on the LCD panel. 2. Press the Menu 3. Press the Menu 4. Press the Menu button. button until you see MAINTENANCE, and then press the button. button until you see BK INK CHANGE, and then press the button. 5. Press the Menu button again. 6. When RAISE THE RIGHT INK LEVER appears on the LCD, raise the ink lever on the right ink compartment. 7.
sp4800Guide.book Page 115 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 115 4. When LOWER BOTH INK LEVERS appears, lower the ink levers on the right and left ink compartments. 5. When RAISE BOTH INK LEVERS appears, raise the ink lever on the right and left ink compartments. Note: Because ink charging after black ink conversion consumes a large quantity of ink, you may need to replace the ink cartridges soon. The printer starts charging ink.
sp4800Guide.book Page 116 Monday, May 9, 2005 10:49 AM 116 | Maintaining and Transporting the Printer Performing Additional Maintenance Tasks In addition to running a power cleaning cycle and replacing the cutter blade, you can use the Maintenance menu to set the printer’s date and time. You can also use the maintenance mode to change printer defaults and run special procedures. Changing the Date and Time Follow these steps to set the date and time: 1. Press the Menu button. 2. Press the again.
sp4800Guide.book Page 117 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 117 Follow these steps to use the maintenance mode: 1. Make sure the printer is turned off. Press and hold the Pause button, then press the P Power button until the printer turns on and displays HEX DUMP on the LCD panel. 2. Press the or button to select the settings described below. If you need to back up to the previous menu level, press the button.
sp4800Guide.book Page 118 Monday, May 9, 2005 10:49 AM 118 | Maintaining and Transporting the Printer 3. To exit the maintenance mode, turn off the printer by pressing the P Power button. Press the P Power button again to turn on the printer in the normal operating mode. Note: You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only).
sp4800Guide.book Page 119 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 119 5. Open the top cover. 6. When REPLACE CUTTER is displayed on the LCD, hold down the side pin as shown and turn the latch to the right.
sp4800Guide.book Page 120 Monday, May 9, 2005 10:49 AM 120 | Maintaining and Transporting the Printer WARNING: The blade is sharp. Be careful when removing it. 7. Release the side pin and carefully remove the cutter blade. 8. Insert the new cutter as shown. 9. Push down on the side pin while turning the latch to the left.
sp4800Guide.book Page 121 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 121 10. Close the top cover when you see a message prompting you to do so. The cutter moves to the home position. Replacing the Maintenance Tank The maintenance tank stores ink that gets flushed from the system during manual and automatic print head cleaning. When the tank is almost full, the message MNT TK NEAR FULL appears on the LCD panel.
sp4800Guide.book Page 122 Monday, May 9, 2005 10:49 AM 122 | Maintaining and Transporting the Printer Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully. 3. Place your hand under the right ink compartment and gently pull out the maintenance tank. 4. Place the used tank in the plastic bag included with the new tank. 5. Insert the new tank. 6.
sp4800Guide.book Page 123 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 123 Caution: Be careful not to touch the gears inside the printer. To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer. Be careful not to get water on the printer mechanism or electronic components. Don’t use a hard or abrasive brush. Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism.
sp4800Guide.book Page 124 Monday, May 9, 2005 10:49 AM 124 | Maintaining and Transporting the Printer Preparing the Printer for Shipment 1. Turn the printer on and remove the following parts: • All paper or other media • Roll paper spindle • Paper tray 2. If you are using the 110 ml ink cartridges, leave them installed. If you are using 220 ml cartridges, remove them and install 110 ml cartridges.
sp4800Guide.book Page 125 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 125 4. Make sure the print head is in the home (far right) position. Then lock the print head by pushing the green tab to the right. 5. If you saved the carriage retainer bracket, replace it and screw it back into place. (See page 18.) Caution: Do not turn off the printer by unplugging it or turning off a power strip.
sp4800Guide.book Page 126 Monday, May 9, 2005 10:49 AM 126 | Maintaining and Transporting the Printer If you see the message PERFORM POWER CLEANING? on the LCD panel after setting up the printer, select Y to start the power cleaning process, as described on page 106. Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh 1.
sp4800Guide.book Page 127 Monday, May 9, 2005 10:49 AM Maintaining and Transporting the Printer | 127 Removing the Optional Print Server Card If you need to exchange or ship your printer, you must remove the Ethernet card. WARNING: The card will be hot after printing. Make sure you allow the card to cool before handling it. 1. Turn off the printer and disconnect the power cord. 2. Disconnect the Ethernet cable. 3. Remove the two screws securing the card. 4.
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sp4800Guide.book Page 129 Monday, May 9, 2005 10:49 AM 129 Chapter 6: Solving Problems As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.
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sp4800Guide.book Page 131 Monday, May 9, 2005 10:49 AM Solving Problems | 131 When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem. Message Light Explanation Response CHANGE PAPER TYPE on Paper loaded does not match the source selected.
sp4800Guide.book Page 132 Monday, May 9, 2005 10:49 AM 132 | Solving Problems Message Light Explanation Response INVALID INK CRTG B Ink light on You tried to install the wrong ink cartridge. If you are installing ink cartridges for the first time, you must install the cartridges that came with your printer. If you are replacing ink cartridges, check the package and product code. You must use the ink cartridges designed for your printer. Other cartridges will not work.
sp4800Guide.book Page 133 Monday, May 9, 2005 10:49 AM Solving Problems | 133 Message Light Explanation Response NOZZLES STILL CLOGGED — Head cleaning did not clear the nozzles. Run the head cleaning utility again. If the nozzles are still clogged, contact Epson. OPTION I/F ERROR — Wrong interface card installed. Turn off the printer and remove the card. See the documentation that came with the card. PAPER NOT CUT Paper light flashing Roll paper was not cut correctly.
sp4800Guide.book Page 134 Monday, May 9, 2005 10:49 AM 134 | Solving Problems Message Light Explanation Response SERVICE REQ. All lights flashing The print head is locked. Pull out the green tab to unlock the print head. See page 18. An error has occurred. Note the error number, then turn the printer off and back on. If the message remains, contact Epson as described on page 10. Ink cartridge chip error. Remove and reinstall the ink cartridge. If the message remains, replace the cartridge.
sp4800Guide.book Page 135 Monday, May 9, 2005 10:49 AM Solving Problems | 135 Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 104 for instructions. • Align the print head. See page 107 for instructions. • When you send a print job, make sure your print options are set correctly. For more information, see Chapter 3 (Macintosh) or Chapter 4 (Windows). If none of these suggestions help, try the solutions below.
sp4800Guide.book Page 136 Monday, May 9, 2005 10:49 AM 136 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and light to see if you are low on ink. Replace ink cartridges if necessary, as described on page 108. ◗ Run a nozzle check and cleaning cycle. See page 104 for instructions. ◗ Align the print head, as described on page 107.
sp4800Guide.book Page 137 Monday, May 9, 2005 10:49 AM Solving Problems | 137 Problem Solution Your print has gaps or appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 108. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ Run a nozzle check and cleaning cycle (see page 104).
sp4800Guide.book Page 138 Monday, May 9, 2005 10:49 AM 138 | Solving Problems Problem Solution The bottom edge of your print is smeared. ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side. ◗ Make sure the Media Type setting in your printer software is correct for the media you’re printing on. ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting or drying time.
sp4800Guide.book Page 139 Monday, May 9, 2005 10:49 AM Solving Problems | 139 Problem Solution The printer stops printing unexpectedly. ◗ If the Pause light is flashing, the printer is performing a maintenance procedure or waiting for ink to dry. Check the display message and lights on the control panel. Pause light stops flashing. Wait until the ◗ Check the display message and lights on the control panel to see if an error has occurred. Follow the instructions for the messages beginning on page 130.
sp4800Guide.book Page 140 Monday, May 9, 2005 10:49 AM 140 | Solving Problems Problem Solution Your print has incorrect margins. ◗ Check the page size or paper size settings in your application. Make sure they are within the printer’s printable area. ◗ Make sure the Paper Size and Borderless settings in your printer software are correct for the paper you’re using. ◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the paper.
sp4800Guide.book Page 141 Monday, May 9, 2005 10:49 AM Solving Problems | 141 Problem Solution Printing is too slow. ◗ Turn on High Speed in your Advanced settings. ◗ Choose a lower resolution in your printer software for faster printing. ◗ Clear space on your hard drive or run a defragmentation utility. ◗ Don’t run too many applications at the same time. ◗ Turn off virtual memory. ◗ Add RAM to your system.
sp4800Guide.book Page 142 Monday, May 9, 2005 10:49 AM 142 | Solving Problems • If you’re not using Epson media, make sure you use a paper configuration to adjust for the paper’s thickness and drying time (see page 60). • If roll paper is curled tightly, select Starwheel-Roll Curled as the Feed Roller Type in your paper configuration settings. Clearing Roll Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display.
sp4800Guide.book Page 143 Monday, May 9, 2005 10:49 AM Solving Problems | 143 2. Cut the paper at the paper insertion slot, and remove the roll paper. 3. Remove the jammed paper from the front or back of the printer. Caution: Be careful not to damage the print head when you pull out the paper. 4. If necessary, open the top cover and remove the jammed paper.
sp4800Guide.book Page 144 Monday, May 9, 2005 10:49 AM 144 | Solving Problems 5. Make sure the paper light is on and LOAD PAPER is displayed on the LCD panel. Then reload your paper. Clearing Paper Tray Jams If paper gets jammed while feeding from the tray, follow these steps to clear it: 1. Turn off the printer and release the paper lever. 2. Remove the paper tray.
sp4800Guide.book Page 145 Monday, May 9, 2005 10:49 AM Solving Problems | 145 3. Carefully pull out the jammed paper. 4. If paper is still jammed in the printer, open the top cover and remove it. 5. If paper is jammed around the rear cover, remove the cover by squeezing the square knobs and pulling the cover off the printer.
sp4800Guide.book Page 146 Monday, May 9, 2005 10:49 AM 146 | Solving Problems 6. Then remove the paper. 7. Reinstall the rear cover. Then press and hold the necessary to reset the printer. Pause button if Clearing Paper Jams from the Manual Feed Slots If paper is jammed in the front or rear manual feed slots, follow these steps to clear it: 1. Turn off the printer and release the paper lever.
sp4800Guide.book Page 147 Monday, May 9, 2005 10:49 AM Solving Problems | 147 2. Remove the paper tray. 3. Carefully pull out the jammed paper. 4. If you can’t reach the paper from the front, remove it from the back of the printer. 5. Press and hold the Pause button if necessary to reset the printer.
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sp4800Guide.book Page 150 Monday, May 9, 2005 10:49 AM 150 | Specifications Weight Printer with tray and roll holder 88.6 lb Printer Interfaces • USB (1.1 and 2.0 compatible) • IEEE-1394 FireWire In addition, a Type-B expansion slot is available for installing an optional internal Ethernet network card (10/100 Base TX). Safety Approvals Safety standards UL 60950, CSA 22.2 No. 60950 EMC FCC part 15 subpart B, class B, CSA C108.
sp4800Guide.book Page 151 Monday, May 9, 2005 10:49 AM Specifications | 151 Cut Sheets Sizes 8 × 10 inches A4 (8.3 × 11.7 inches) Letter (8.5 × 11 inches) B4 (JB4) (10.1 × 14.2 inches) 11 × 14 inches 30 × 40 cm (11.8 × 15.7 inches) A3 (11.7 × 16.5 inches) US B (11 × 17 inches) Super A3/B (13 × 19 inches) B3 (JB3) (14.2 × 20.3 inches) 16 × 20 inches 40 × 60 cm (15.7 × 23.6 inches) A2 (16.5 × 23.
sp4800Guide.book Page 152 Monday, May 9, 2005 10:49 AM 152 | Specifications Ink Cartridges Cartridge life 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C) Temperature Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) Capacity –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F 110 or 220 ml Weight 110 ml Approximately 0.44 lb (200 g) 220 ml Approximately 0.
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