Operation Manual

Screen Problem Message contents Solution
Upload Cannot communicate
with the watch.
Cannot detect the watch.
Turn on Bluetooth in settings
on your iOS device, start
Bluetooth communication on
the watch, and then upload
again.
Try the following and tap
Upload again.
❏ Charge the watch
❏ Establish the
communications with
the watch and keep close
to you
❏ Turn Bluetooth ON in the
iOS
If the problem persists even
after you have tried the
above, unpair and pair the
devices again, and then tap
Upload.
U “Unpairing Devices” on
page 49
Cannot access a watch that
has been paired. Try
accessing again.
Cannot Reading information
on the paired watch. Upload
again.
Cannot access the watch.
Turn on Bluetooth in the
settings on your iOS device,
and then upload again.
The watch is not responding.
Start Bluetooth
communication on the
watch, and then upload
again.
If you cannot solve the problem even after trying the points above, contact our service center.
Smartphone User's Guide
Troubleshooting
48