Service manual

EPSON Stylus Photo R340/350 Revision A
Troubleshooting Warning/Error Messages and Possible Causes 9
1.2 Warning/Error Messages and Possible Causes
The following tables explain the warning/error messages displayed on the LCD and the possible causes of them. The messages are displayed during the printer is performing various
sequences (feeding paper, absorbing ink or etc.) or displayed responding to the operations the user made (turning the power on, loading paper or etc.).
Table 1-3. LCD Error Messages and Possible Causes
LCD Messages Printer Condition Possible Causes Recovery from Errors Reference
--- Communication error A communication error between the host computer and
the printer occurred.
Correctly connect the printer and the computer. p.13
(Background of the ink-low status ink
cartridge icon is displayed in gray)
The remaining amount of
ink is low.
This occurs when consumed amount of ink reached 90%.
[Caution]
The printer can continue printing operation even after the
warning message is displayed on the STM3 screen.
However, the printer cannot run a head cleaning.
Replace the ink cartridge(s) with new one(s). ---
No ink cartridge. Set ink cartridge.
[BK](T0481) [M](T0483)
[C](T0482) [LM](T0486)
[LC](T0485) [Y](T0484)
Ink related message 1*
(No ink cartridge)
Ink cartridges are not installed or not installed properly. Recovers from the error after replacement of ink
cartridge(s) has completed.
[Supplement]
• The message appears within 60 seconds at
maximum after the occurrence if no operation
has been made during the period.
• The message appears immediately before
starting a print job or cleaning.
p.15
Ink out. Replace the following ink
cartridge.
[BK](T0481) [M](T0483)
[C](T0482) [LM](T0486)
[LC](T0485) [Y](T0484)
Ink related message 5*
(Ink Out)
Occurs in the following conditions:
• The consumed ink amount reached 100%.
• Ink cartridge failure
[Caution]
The ink cartridge detected as “Ink out” is not totally
empty. It still has some amount of ink. This prevents
Print Head from damaging by printing without ink.
Replace the ink cartridge(s) with new one(s). ---
Replace the ink cartridge. For best results,
use genuine EPSON ink.
[BK](T0481) [M](T0483)
[C](T0482) [LM](T0486)
[LC](T0485) [Y](T0484)
Ink related message 7*
(Ink cartridge failure)
Reading and writing of the CSIC information of the ink
cartridges could not be performed properly.
Replace the ink cartridge(s) with new one(s). p.15
NOTE "*" :The ink cartridge codes displayed on the LCD vary according to the model.
Stylus Photo R340 : [BK]T0481,[M]T0483,[C]T0482,[LM]T0486,[LC]T0485,[Y]T0484
Stylus Photo R350 : [BK]T0491,[M]T0493,[C]T0492,[LM]T0496,[LC]T0495,[Y]T0494