Service manual
EPSON Stylus Photo R340/350 Revision A
Troubleshooting Warning/Error Messages and Possible Causes 11
The CD/DVD guide is open. Close the
guide to print on paper.
CDR/DVD guide open Displayed in the following conditions:
• The CDR Guide Assy. is opened when the printer
started to print on a cut sheet.
• The CDR Guide Assy. is opened during the printer is
printing on a cut sheet.
Automatically recovers from the error after a lapse
of three seconds.
p.25
Paper jam. Load paper and press the Start
button. If the error does not clear, repeat
the procedure.
Name card long edge first
insertion error
A name card is loaded onto the printer in landscape
orientation.
Remove the jammed card following the
instruction displayed on the LCD.
p.27
The CD/DVD tray is not set correctly.
Reload the tray and press Start to
continue.
Paper mismatch error The center of the CD or DVD could not be detected
during the CD/DVD print job.
Load media that match the print setting. p.28
Error in the data. The document may not
be printed correctly.
A part of the reference
object is broken (BT-
MIME).
Decoding XHTML print data was made successfully, but
failed to obtain all or some reference objects included in
the data due to their MIME encode errors.
The printout will result in as follows depending on what
type of the missed reference objects are:
• Image objects
Blank areas on where the missed objects are supposed
to be printed appear.
• CSS (style sheet) files
Background color and font size appear differently
from what you expected.
Press any one of the buttons on the printer. ---
A part of the reference
object cannot be buffered
(BT-MIME).
Decoding XHTML print data was made successfully, but
failed to obtain all or some reference objects included in
the data due to insufficient memory or the number of the
objects exceeded the upper limit.
Press any one of the buttons on the printer. ---
Error in the data. The document cannot be
printed.
XHTML-Print document
cannot be decoded (BT-
MIME).
Failed to decode XHTML data to print due to MIME
encode errors, or XHTML-Print is not contained.
Press any one of the buttons on the printer. ---
Cannot recognize the memory card or
disk.
Insertion of unsupported
media
Not formatted or not compatible media is inserted. Automatically recovers from the error after a lapse
of three seconds.
---
The document is too large to print with
Bluetooth.
BT File size error The specified XHTML-Print data is larger than 100 K
bytes.
Press any one of the buttons on the printer. ---
The document is too complex to print with
Bluetooth.
BT designation error The specified XHTML-Print data is too complicated (tag
setting or etc.) to print.
Press any one of the buttons on the printer. ---
Error in the data. The document cannot be
printed.
BT structure error XHTML-Print data could not be decoded. Press any one of the buttons on the printer. ---
Table 1-3. LCD Error Messages and Possible Causes (continued)
LCD Messages Printer Condition Possible Causes Recovery from Errors Reference