User`s guide

Problems and Solutions 61
■ For Windows 2000, if you see an error message or your software doesn’t install
correctly, you may not have software installation privileges. Contact your
System Administrator.
■ Make sure the USB Controller is working properly in Device Manager. See
your Windows help system for details. If it’s not working, contact your
computer manufacturer.
■ If you’re printing on a network, see your on-screen User’s Guide for
instructions on configuring your printer for use on a network.
Printer Problems
The printer is on, but nothing prints.
■ Make sure the USB cable is connected securely and that the cable meets the
system requirements on page 70.
■ Run a printer check as described on page 59. If the check page prints, make
sure your software is installed correctly.
■ If you’re printing on a network, you need to set up your printer for network
printing, as described in your on-screen User’s Guide.
■ If you print continuously for an extended period, the paper may temporarily
stop feeding or the print head carriage may pause for a while to prevent the
printer mechanism from overheating and being damaged. If this happens, you
can continue to print but Epson recommends that you stop and leave the
printer on for about 30 minutes. After 30 minutes, turn the printer off and on
and it should print at normal speed.
The printer sounds as though it is printing, but nothing prints.
■ If you’re using Windows, make sure your printer is selected. For Macintosh
OS
®
X, make sure your printer is selected in the Page Setup and Print
windows.
■ Make sure the print head nozzles are not clogged. To clean the print head, see
page 43.
■ Make sure the printer software settings are appropriate for the paper size
you’re using.
■ The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat,
stable surface that extends beyond the printer base in all directions.
R260.book Page 61 Wednesday, February 7, 2007 3:31 PM