User`s guide

Diagnosing Printer Problems 59
Running a Printer Check
You can run a printer check to determine whether a problem comes from the
printer or some other source.
Before you run a printer check, make sure the CD/DVD tray is not inserted in the
printer, and make sure the front tray is in the paper (lower) position. See page 8
for details.
1. Make sure no lights are indicating errors. See page 57 for more information.
2. Turn off both the printer and computer. Then disconnect the USB cable from
the printer.
3. Make sure letter-size plain paper is loaded in the printer.
4. Hold down the ) paper button, then press the P
power button. Continue
holding down the ) paper and P
power buttons until the green P power
light starts to flash, then release them.
5. A nozzle check pattern prints. (If the pattern has gaps, you need to clean the
print head as described on page 43.)
■ If the test page prints, the problem probably lies in your software settings,
USB cable, or computer, or your software may not be installed correctly.
■ If the test page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” below. If nothing works,
contact Epson as described in “Where To Get Help” on page 69.
6. Turn off the printer, reconnect the USB cable, then turn on your printer and
computer.
R260.book Page 59 Wednesday, February 7, 2007 3:31 PM