Service manual

EPSON Stylus Photo R260/R265/R270, R360/R380/R390 Revision B
Troubleshooting Troubleshooting by Error Message 42
Note : * Be careful not to let jammed paper rub against the nozzle surface of the Printhead, or it may damage the Printhead.
Any time
Paper is fed into the printer, but
ejected at once without any printing
operation.
PE Sensor
3. Is the Torsion Spring 0.22 detached or attached
incorrectly?
3. Install the PE Sensor Lever and the
Torsion Spring 0.22 correctly.
4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)
Paper cannot go through between
the EJ Roller and the Star Wheel
Roller.
Front Paper Guide
Pad
1. Is the Front Paper Guide Pad attached incorrectly? 1. Install the pad correctly.
EJ Frame ASSY*
1. Is the Star Wheel Holder detached?
1. Attach the Star Wheel Holder correctly.
4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)
2. Is the EJ Frame Assy installed incorrectly? 2. Install the EJ Frame Assy correctly.
3. Has the EJ Frame Assy become deformed
obstructing the paper path?
3. Replace the EJ Frame Assy.
The leading edge of paper does not
reach the PF Roller.
Upper Paper Guide*
1. Is the Upper Paper Guide disengaged from the
Main Frame?
1. Install the Upper Paper Guide correctly.
4.5.12 "CR
Unit"(p.105)
Table 3-8. Troubleshooting for Paper Jam Error
Occurrence
Timing
Symptom Failed Part Check Point Remedy Reference
Torsion Spring 0.22
PE Sensor Lever
Star Wheel Holder