Service manual

EPSON Stylus Photo R260/R265/R270, R360/R380/R390 Revision B
Troubleshooting Troubleshooting by Error Message 41
Table 3-8. Troubleshooting for Paper Jam Error
Occurrence
Timing
Symptom Failed Part Check Point Remedy Reference
Any time
Even though the printer performs
paper feeding operation, the paper is
not fed into the printer.
ASF Unit
1. Is the ASF Unit installed incorrectly?
1. Install the ASF Unit correctly.
4.5.11 "ASF
Unit"(p.104)
2. Is the Paper Return Lever not moving properly
during the feeding operation?
2. Install the Paper Return Lever and the
Torsion Spring 6.45 correctly.
Front Paper Guide
Assy
1. Is the Torsion Spring 0.22 attached incorrectly? 1. Install the PE Sensor Lever and Torsion
Spring 0.22 correctly.
4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)
Multiple sheets are fed at a time.
ASF Unit
1. Is the Retard Roller Assy not moving properly
during the feeding operation?
1. Attach the Extension Spring 1.98 on the
back side of the Retard Roller Assy
correctly.
4.5.11 "ASF
Unit"(p.104)
Paper is fed into the printer, but
ejected at once without any printing
operation.
PE Sensor
1. Is the PE sensor cable not connected to the Main
Board?
1. Connect the cable to the Main Board.
R360/R380/R390
Main Board: CN8
R260/R265/R270
Main Board: CN6
4.3.2 "Removing the
Main Board
Unit"(p.78)
1. Is the PE Sensor damaged? 2. Replace the PE Sensor.
4.5.14 "Front Paper
Guide Assy/APG
Sensor Assy"(p.109)
Torsion Spring 0.22
PE Sensor Lever
Extension
Spring
ASF
Retard
Roller