Service manual

EPSON Stylus Photo R260/R265/R270, R360/R380/R390 Revision B
Troubleshooting Troubleshooting by Error Message 38
At power-on
• The CR Unit hits
against the Change
Lever which has come
down toward the front
of the printer.
• The error appears after
the PF roller makes
quick one-turn.
ASF Unit
1. Is the Compression spring 2.36 of the Change
Lever disengaged?
1. Replace the ASF Unit. For the R360/R380/
R390, replace the Change Lever.
4.5.11 "ASF Unit"(p.104)
PF Motor
1. Is the PF motor cable not connected to the Main
Board?
1. Connect the cable to the Main Board.
 R360/R380/R390
Main Board: CN15
 R260/R265/R270
Main Board: CN13
4.3.2 "Removing the Main
Board Unit"(p.78)
2. Is there a malfunction of the PF motor? 2. Replace the PF motor.
4.5.10 "PF Encoder / PF
Scale / PF Motor"(p.102)
PF Encoder
1. Is the PF encoder FFC not connected to the PF
encoder connector and the Main Board?
1. Connect the FFC to the PF encoder and the
Main Board.
 PR360/R380/R390
Main Board: CN6
 R260/R265/R270
Main Board: CN8
4.3.2 "Removing the Main
Board Unit"(p.78) / 4.5.10
"PF Encoder / PF Scale /
PF Motor"(p.102)
2. Is the PF encoder chipped or broken? 2. Replace the PF encoder.
4.5.10 "PF Encoder / PF
Scale / PF Motor"(p.102)
Table 3-6. Troubleshooting for Fatal Error
Occurrence
Timing
Symptom Failed Part Check Point Remedy Reference
Compression Spring2.36
Change Lever
CR Motor