Service manual
EPSON Stylus Photo R260/R265/R270, R360/R380/R390 Revision B
Troubleshooting Error/Warning Indications 35
No paper error
Paper out.
Load paper and press the Start button.
- Light -
Reload the paper and set the front tray to the
paper position by pulling up the tray lever. Then
press the Paper button on the printer or click the
Continue button if it appears on the screen. To
cancel all print jobs, click the Cancel button.
Paper cannot be fed into the printer.
Table 3-9 (p.43)
CDR Tray error
The CD/DVD tray is set incorrectly.
Please correct, then press the Start
button.
- Light -
Reload the tray, then press the Paper button on
the printer.
The printer cannot detect the CD/DVD
tray properly.
Table 3-10 (p.45)
CDR Guide error
The front tray is in the CD/DVD
position.
Pull up the tray lever to lower the front
tray to the paper position.
- Flash 2
High-
speed
flash
For sheets of paper, set the front tray to the
paper position by pulling up the tray lever. For a
CD or DVD, set the front tray to the CD/DVD
position by pushing down the tray lever.
The CDR guide status does not match
with the print setting.
Table 3-11 (p.47)
The front tray is not in the CD/DVD
position.
Push down the tray lever to raise the
front tray to the CD/DVD position.
For sheets of paper, turn off the printer and then
remove any jammed paper by hand. For a CD or
DVD, remove the CD/DVD tray. Next, press
the Paper button on the printer or click the Eject
button if it appears on this screen.
The CD/DVD guide is in the CD/DVD
position.
Close the CD/DVD guide.
For sheets of paper, set the front tray to the
paper position by pulling up the tray lever. For a
CD or DVD, set the front tray to the CD/DVD
position by pushing down the tray lever.
Table 3-4. List of Error Messages
Error Name
R360/R380/R390 R260/R265/R270
STM3 Message Error Cause
See the table for
Troubleshooting
Messages on the LCD
LED Indications
Power Paper Ink