Service manual

EPSON Stylus Photo R260/R265/R270, R360/R380/R390 Revision B
Product description Backup Function (R360/R380/R390 only) 17
Backup-related errors
Backup error
A hexadecimal 8-digit error code appears below the message; “Backup canceled” when a backup error occurs.
The leftmost 2-digit shows an error code controlled by the printer firmware. See Table 1-12. Backup Error FW Control Code List on the next page to identify the error cause shown
by the 2-digit error code.
Figure 1-3. Backup Error Message and Error Code
Table 1-11. Backup-related Errors
Error Description Message Remedy
Backup error
(no external connection)
No external device is detected when a backup is attempted. External device is not connected or media is not inserted.
Backup canceled.
Connect an external device.
Backup error
(insufficient external media capacity)
Free space of the destination medium in the external device is
not enough to save the data.
Insufficient space on the backup device.
Cannot back up files.
Replace the medium with a one that has
enough space.
Backup error
(no card)
No memory card is detected when backing up memory card is
attempted.
No memory card in slot.
Backup canceled.
Insert a memory card.
Backup error
(connecting to PC)
Backing up memory card is attempted when a PC is
connected.
Disconnect from PC before backing up
files.
Disconnect the connection with the PC.
11 22 33 44
8-digit Error Code
(the numbers are dummy)
2-digit Error Code controlled by the printer firmware
(the numbers are dummy)