Product Support Bulletin

Page
9 of 9
PSB.2006.06.001
If another error occurs during the upgrade, the screen below is displayed. Look at the
table below the line corresponding to the error number showing the error meaning and the
solution.
Error # Meaning Solution
01 The memory card has been removed. This leads to an onerous repair.
Please contact the support service.
02 The content of the firmware has been
altered or the download was not
carried out correctly. The firmware files
may be corrupt.
This leads to a time-consuming
repair. Please contact Epson
Technical support at 1-562-276-4303
03 The wrong firmware has been
downloaded.
Download the proper firmware and
proceed again with the upgrade.
04 The firmware file name is not correct. The firmware file has been altered,
This leads to a time-consuming
repair. Please contact Epson
Technical support at 1-562-276-4303.