User guide
Table Of Contents
- Contents
- Introduction
- System setup
- Software overview
- Network setup
- Loading originals and print media
- Copying
- Basic printing
- Scanning
- Faxing
- Setting the fax header
- Adjusting the document settings
- Sending a fax automatically
- Sending a fax manually
- Confirming a transmission
- Automatic redialing
- Redialing the last number
- Selecting the paper tray
- Changing receiving modes
- Receiving automatically in Fax mode
- Receiving manually in Tel mode
- Receiving manually using an extension telephone
- Receiving automatically in Ans/Fax mode
- Receiving faxes using DRPD mode
- Receiving in secure receiving mode
- Receiving faxes in memory
- Printing received faxes on both sides of paper
- Sending a fax to multiple destinations
- Sending a delayed fax
- Sending a priority fax
- Forwarding faxes
- Sending a Fax from a PC
- Fax setup
- Using USB flash memory
- Ordering supplies and accessories
- Maintenance
- Troubleshooting
- Installing accessories
- Specifications
- Index
- SOFTWARE SECTION
- Software section Contents
- Installing Printer Software in Windows
- Using SetIP
- Basic Printing
- Advanced Printing
- Using Windows PostScript Driver
- Sharing the Printer Locally
- Using Utility Applications
- Scanning
- Using Your Printer in Linux
- Using Your Printer with a Macintosh
- Software section Index
14.1 <
Troubleshooting>
14 Troubleshooting
This chapter gives helpful information for what to do if you encounter an
error.
This chapter includes:
• Clearing document jams
• Clearing paper jams
• Understanding display messages
• Print cartridge-related messages
• Solving other problems
Clearing document jams
When an original jams while passing through the ADF, Document Jam
appears on the display.
Caution
To avoid tearing the document, pull out the jammed document
gently and slowly.
1 Remove any remaining pages from the ADF.
2 Open the ADF cover.
1
ADF cover
1
3 Pull the jammed paper gently out of the ADF.
Note
If you do not see the paper in this area, refer to Roller misfeed.
See page 14.2.
4 Close the ADF cover. Then load the removed pages, if any, back into
the ADF.
Note
To prevent document jams, use the scanner glass for thick, thin, or
mixed paper-type originals.