User`s guide

74
INFORMATION Code List
The INFORMATION code represents the status of the registered PP-100/PP-100N. When multiple statuses exist,
the all corresponding codes appear.
Item
INFORMATION
code
Explanation and Remedies
Printer HPR000 A printer fatal error has occurred.
Remedy:
Turn off PP-100/PP-100N and turn it back on.
HPR001 A printer maintenance error has occurred.
Remedy:
Please contact the store where you purchased PP-100/PP-
100N or our customer service.
HPR002 The waste ink pads need to be replaced.
Remedy:
Please contact the store where you purchased PP-100/PP-
100N or our customer service.
HPR003 A communication with the printer is failed.
Remedy:
Check if the port setting on the printer driver is correct.
HPR005 The ink cartridge cover is open.
Remedy:
Close the ink cartridge cover.
Drive HDR000 Controlling the drive tray is failed.
Remedy:
(1) Turn PP-100/PP-100N off and remove any foreign object
from the drive tray.
(2) Turn PP-100/PP-100N back on.
HDR001 Processing the job is impossible because of a fatal error of the
drive.
Remedy:
Turn off PP-100/PP-100N and turn it back on.