Technical data

10-3
Returning the Agilent 8703B for Service
Returning the Instrument for Service
CAUTION Instrument damage can result from using packaging materials other than the original materials. Never use
styrene pellets as packaging material. They do not adequately cushion the instrument or prevent it from
shifting in the carton. They may also cause instrument damage by generating static electricity.
3. Pack the instrument in the original shipping containers. Original materials are available through any
Agilent office. Or, use the following guidelines:
• Wrap the instrument in antistatic plastic to reduce the possibility of damage caused by electrostatic
discharge.
• For instruments weighing less than 54 kg (120 lb), use a double-walled, corrugated cardboard carton of
159 kg (350 lb) test strength.
• The carton must be large enough to allow approximately 7 cm (3 inches) on all sides of the instrument
for packing material, and strong enough to accommodate the weight of the instrument.
• Surround the equipment with approximately 7 cm (3 inches) of packing material, to protect the
instrument and prevent it from moving in the carton. If packing foam is not available, the best
alternative is S.D-240 Air Cap™ from Sealed Air Corporation (Commerce, California 90001). Air Cap
looks like a plastic sheet filled with air bubbles. Use the pink (antistatic) Air Cap™ to reduce static
electricity. Wrapping the instrument several times in this material will protect the instrument and
prevent it from moving in the carton.
4. Seal the carton with strong nylon adhesive tape.
5. Mark the carton “FRAGILE, HANDLE WITH CARE”.
6. Retain copies of all shipping papers.