User's Guide
Table Of Contents
- Front
- Contents
- Introduction to Your Projector
- Setting Up the Projector
- Projector Placement
- Projector Connections
- Attaching and Removing the Cable Clips
- Attaching and Removing the Cable Cover
- Installing Batteries in the Remote Control
- Using the Projector on a Network
- Wired Network Projection
- Wireless Network Projection
- Setting Up Projector Network E-Mail Alerts
- Setting Up Monitoring Using SNMP
- Controlling a Networked Projector Using a Web Browser
- Crestron RoomView Support
- Using Basic Projector Features
- Turning On the Projector
- Turning Off the Projector
- Selecting the Language for the Projector Menus
- Adjusting the Image Height
- Image Shape
- Resizing the Image With the Zoom Ring
- Focusing the Image Using the Focus Ring
- Remote Control Operation
- Selecting an Image Source
- Projection Modes
- Image Aspect Ratio
- Color Mode
- Controlling the Volume With the Volume Buttons
- Projecting a Slide Show
- Adjusting Projector Features
- Adjusting the Menu Settings
- Maintaining and Transporting the Projector
- Solving Problems
- Projection Problem Tips
- Projector Light Status
- Using the Projector Help Displays
- Solving Image or Sound Problems
- Solutions When No Image Appears
- Solutions When "No Signal" Message Appears
- Solutions When "Not Supported" Message Appears
- Solutions When Only a Partial Image Appears
- Solutions When the Image is Not Rectangular
- Solutions When the Image Contains Noise or Static
- Solutions When the Image is Fuzzy or Blurry
- Solutions When the Image Brightness or Colors are Incorrect
- Solutions When No Image Appears on an External Monitor
- Solutions When There is No Sound or Low Volume
- Solving Projector or Remote Control Operation Problems
- Solutions When Network Alert E-Mails are Not Received
- Where to Get Help
- Technical Specifications
- Notices
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included
Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free.
This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
• U.S.: (562) 276-4394, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online
at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer
referral in Canada).
Parent topic: Solving Problems
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