Warranty Statement

IT’S FAST.
We’ll ship your replacement unit via overnight delivery. We will do our best to ship the same day
if we receive your call before 3:00 PM (Pacific Time). We will ship on the following business day
for calls received after 3:00 PM.
ALL YOU NEED IS A CREDIT CARD.
To provide this service, all we need is your Master Card, Visa, Discover Card, or American Express
number as a security deposit* for the return of your original unit. Original units not returned
will be charged to your credit card.
If you choose not to use a credit card, please let the technical support representative know
and he or she will refer you to your nearest authorized service center for carry-in service.
IT’S FREE.
While under EPSON’s two-year limited warranty, replacement units are free.
And the overnight shipping is always on us, both ways.
LIMITATIONS.
The Road Service Program is for emergency situations, which occur when you are away from
home or office. It covers the principal components of the projector. All other options and
accessories will be handled through the basic warranty service. The Road Service Program
does not cover third party options and accessories and is limited to the terms and conditions
stated in your User’s Guide. The Road Service Program does not vary the terms and conditions
of the basic warranty except as expressly stated in this brochure.
* You must have $3,500 of available credit so that EPSON may charge your account $3,500 to secure
the return of the original unit. Upon receipt of the original unit, this charge is reversed.
EPSON EXTRA CARE ROAD SERVICE
For Support and Service Requests call
In the US
[phone] - Requires PIN
[phone]
In Canada
[phone]
6:00 AM to 6:00 PM PST
Monday–Friday.
Copyright © 2001 Epson America, Inc. 7/01
EPSON is a registered trademark of Seiko Epson Corporation. EPSONExtra Care is a service mark of Epson America, Inc.
Printed in USA
Printed on recycled paper.
CPD-9903R2