User's Manual

72 Solving Problems
Telephone Support Services
To use the EPSON PrivateLine Support service, call
1-800-637-7661
1-800-637-76611-800-637-7661
1-800-637-7661
and enter the PIN on the EPSON PrivateLine
Support card that came with your projector. This service is
available free, 6
AM
to 6
PM
, Pacific Time, Monday through
Friday, for the duration of your warranty period.
Additional technical support options:
■ U.S.: [phone]
[phone](562) 276-4394
[phone], 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday
■ Canada: [phone]
[phone](905) 709-3839
[phone], 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (EPSON PowerLite projector)
■
Product serial number (located on the bottom of the
projector)
■
Computer configuration
■
Description of the problem
You can purchase screens, carrying cases, or other accessories
from EPSON Accessories at [phone]
[phone](800) 873-7766
[phone] or visit our
website at www.epsonsupplies.com (U.S. sales only). In
Canada, please call [phone]
[phone](800) 873-7766
[phone] for dealer referral
.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call
[phone]
.
EPSON FaxAdvice
TM
Access EPSON’s technical information library by calling
[phone]
.
You must provide a return fax number to use this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call
[phone]
.