Installation guide

21
X. Troubleshooting
Programming Problems
Verify that the PixiePlus is in learning mode for programming.
The Status LED continually blinks red when the PixiePlus is in
learning mode.
The Status LED is solid red and the PixiePlus beeps loudly
each time you try to arm a key for learning.
The ambient light is too bright. Shield the PixiePlus from
ambient light sources and try to re-program.
If the buttons appear to program properly but do not control the
device, verify each code is correctly learned immediately after it
has been programmed. The button will blink rapidly to indicate it
is in verification mode. Push the button and the IR emitter will
emit the corresponding code.
When the PixiePlus is emitting a code in verification mode, you
should see the Status LED flicker at a consistent strength and
frequency. If the flickering seems uneven, verify that you are
holding the remote control in the correct sweet spot as
described in Section V, Part 3.
If the status LED does not flicker rapidly when the remote
control is emitting a code, verify that the batteries in your
remote control are fresh.
The PixiePlus beeps three times as soon as the paper clip is
inserted into the programming aperture.
The PixiePlus beeps three times when it is toggled between
two-button and four-button Source Selection modes. This is
done by pressing and holding any button while inserting the
paper clip. Is one of the buttons being activated while the paper
clip is being inserted?
This can happen if a button is stuck. Check all buttons to make
sure they are not caught in a depressed position. If not, it is
possible that the button contacts on the PixiePlus circuit board
are being shorted. Remove the bezel, and check for solder or
bits of wire that could bridge the button contacts. Then reset the
buttons, re-attach the bezel and try entering programming mode
again. If this does not correct the problem, please contact SP
Controls Technical Support.
Operation Problems
The PixiePlus does not power the projector/monitor on.