Epson Stylus Photo R3000 Series ® Basics
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Loading Paper in the Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Loading Fine Art Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Loading Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Your Epson Stylus® Photo R3000 Series printer gives you exhibition quality prints on a wide variety of glossy and matte papers in many sizes. Your outstanding printouts result from these advanced features: ■ Epson UltraChrome K3® with Vivid Magenta ink cartridges for unprecedented gray balance, outstanding tonal range, and astounding color ■ Enhanced media handling of fine art paper, thick media up to 1.
Loading Paper You can print on a variety of paper types in the sheet feeder, or use the manual feed tray for fine art papers (see page 8) and thick media such as poster board (see page 14). To print multiple photos, panoramics, and banners, load roll paper using the roll paper holders (see page 11). Loading Paper in the Sheet Feeder You can load the following paper types and quantities in the sheet feeder. Load other paper types in the manual feed tray (see page 8) or roll paper holders (see page 11).
1. Open the paper support and pull up the extensions. 2. Open the front cover, then extend the output tray. 3. Insert paper, glossy or printable side up, short edge first, against the right side and beneath the tab. Then press the button on the edge guide and slide it against the paper (but not too tightly).
Always load paper short edge first, even for landscape printing. Load letterhead or pre-printed paper top edge first. Note: The edge guide moves slightly during paper feeding and printing. Do not adjust it while printing is in progress.
4. Open the front cover, then push the center of the manual feed tray to extend it. 5. Insert a single sheet of fine art paper. Insert it short edge first with the printable side face-up. Note: Load paper short edge first, no matter which way your photo faces. Check the paper package for any additional loading instructions. 6. Feed the paper up to the line on the tray. Make sure the paper is flush against the right.
7. Press the OK button. The paper loads inside the printer. 8. When you see a message on the screen, close the manual feed tray. Push it in until it latches. 9. Extend the output tray. Note: To eject paper, make sure the control panel shows Ready and press the + button.
Loading Roll Paper You can load roll paper for printing large images, panoramic images, or multiple photos, with or without borders. You can load 13-inch wide roll paper. (See page 16 for a list of roll paper types and sizes.) Tip: It’s a good idea to check the ink status and replace cartridges, if necessary, before printing a large print job (see page 37). If you need to replace a cartridge while printing, you can continue to print but you might notice a color difference depending on drying conditions. 1.
5. Place the roll paper holders on each end of the paper roll as shown. The holders are labeled L and R (for left and right), as viewed from the front of the printer. 6. Open the rear support but don’t extend it. 7. Attach the roll paper holders as shown. Hook the holders onto the attachment points indicated with orange labels. 8. Feed the paper into the printer until it meets resistance. In a few seconds, the paper loads automatically.
Removing Roll Paper Prints and Roll Paper 1. When printing is finished, you see this screen: Select Yes to print a cut line and feed the paper. (If you select No, you return to the Ready screen. Select this option to continue printing on the same roll.) 2. Use scissors to cut the paper along the cut line. 3. Follow the instructions on the screen to unload the paper. Turn the knobs on the roll paper holders backward as the paper unloads, then remove the paper and holders from the printer.
Loading Thick Media Use the manual feed tray to load 13 × 19-inch media that is 0.7 to 1.3 mm thick. Note: Be sure to leave at least 13 inches (32 cm) of space behind the printer for the media to feed through. 1. Turn on the printer. 2. Remove any roll paper or paper loaded in the sheet feeder. Close the rear support if it’s open. 3. Open the front cover, then push the center of the manual feed tray to extend it.
4. Insert a single sheet of thick media. Insert it short edge first with the printable side face-up. Note: Never try to load media from the rear, or you could damage the printer. 5. Feed the paper up to the line on the tray. Make sure the paper is flush against the right. 6. Select Poster Board on the printer’s control panel. The paper loads inside the printer. 7. When you see a message on the screen, close the manual feed tray. Push it in until it latches.
8. Extend the output tray. Note: To eject paper, make sure the control panel shows Ready and press the + button. Do not extend the manual feed tray while printing, or you may damage the printer. Available Epson Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects. You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).
Part number Sheet count 4 × 6 inches S041808 S041727 S042119 40 100 250 5 × 7 inches S041464 S042120 20 250 8 × 10 inches S041465 S042121 20 250 Letter (8.5 × 11 inches) S041286 S041283 S041667 20 25 50 11 × 14 inches S041466 20 B (11 × 17 inches) S041290 20 A3 (11.7 × 16.5 inches) S041288 20 Super B (13 × 19 inches) S041289 20 13 inches × 32 feet S041378 Roll 4 × 6 inches S041809 S042038 50 100 Letter (8.
Part number Sheet count Letter (8.5 × 11 inches) S041405 S041913 50 250 A4 (8.3 × 11.7 inches) S041602 250 A3 (11.7 × 16.5 inches) S041406 50 Super B (13 × 19 inches) S041407 S041604 50 100 13 inches × 32.8 feet S041409 Roll Letter (8.5 × 11 inches) S045033 25 Super B (13 × 19 inches) S045037 25 Letter (8.5 × 11 inches) S041341 S041914 50 250 A4 (8.3 × 11.7 inches) S041603 250 A3 (11.7 × 16.
Paper name Size Part number Sheet count Epson Watercolor Paper Radiant White Super B (13 × 19 inches) S041351 20 Epson UltraSmooth Fine Art Paper 325 gsm Super B (13 × 19 inches) S041896 25 PremierArt Matte Scrapbook Photo Paper for Epson Letter (8.5 × 11 inches) SCR1002 20 12 × 12 inches SCR1003 10 Epson Exhibition Canvas Satin 13 inches × 20 feet S045248 Roll Epson Exhibition Canvas Matte 13 inches × 20 feet S045255 Roll Epson Bright White Paper Letter (8.
Printing From Start to Finish This section describes basic printing from your Windows® or Macintosh® computer. For detailed instructions, see the online User’s Guide. You can also print label designs directly onto ink jet-printable CDs or DVDs. See page 30 and the online User’s Guide for details. To print photos directly from a PictBridge®-compatible digital camera connected to the R3000 Series, see the online User’s Guide.
3. On the Main tab, select the Media Type setting that matches the paper you loaded (see page 28). Note: The available media types vary depending on the type of black ink currently selected as the Ink setting. To avoid changing black ink more often than necessary, switch the printer to the type of black ink you usually use (see page 43). 4. For the Color setting, select Color for any type of photographic printing.
5. For the Print Quality setting, select Speed, Quality, or Max Quality (available with certain media types only), or select Quality Options to display a window like this: Use the Speed/Quality slider to set from the following quality levels: ■ LEVEL 1 for fast printing with draft quality. ■ LEVEL 2 for everyday text and image printing. ■ LEVEL 3 for photos and graphics with good print quality and speed. ■ LEVEL 4 for photos and graphics with high print quality and slower speed.
Note: For color management instructions, see http://www.epson.com/SPR3000Profiles. For more information about print settings, click Help or see your online User’s Guide. 7. Choose the paper Source in which you loaded your paper: ■ Sheet: for sheets of paper loaded in the sheet feeder. ■ Roll Paper: for photos or panoramics up to 27 inches (68.6 cm) long. If desired, click Print page frame to print a cutting guideline around each photo. ■ Roll Paper (Banner): for photos or banners over 27 inches (68.
This window appears and shows the progress of your print job. Check ink cartridge status Cancel printing Note: If you’re printing on roll paper, see page 13 for instructions on removing your printed photos and paper. Printing With Mac OS X Follow the steps below to print from Mac OS® X 10.5 to 10.6. 1. Open a photo or document in a printing program, open the File menu, and select Print. 2. Select your product as the Printer setting. 3. Click the arrow to expand the Print window, if necessary.
4. Select the Paper Size setting for the paper size and source you are using: ■ To print a borderless photo, select a paper size with a Borderless option. ■ To print on roll paper, create a custom paper size. Select Manage Custom Sizes as the Paper Size option. Click the + (plus sign), doubleclick Untitled and give your paper size a name. For the Width, enter 12.95 for Super B-size rolls. For the Height, enter the desired length up to 44 inches. Set the margins to 0 and click OK.
Note: In certain programs, you may need to select Advanced before you can select Printer Settings. For more information about print settings, click the ? button. 7. Select the Media Type setting that matches the paper you loaded (see page 28). Note: The ink type will change depending on the size and type of paper you select. To avoid changing black ink more often than necessary, switch the printer to the type of black ink you usually use (see page 43). 8.
12. To monitor your print job, click the printer icon in the dock. Cancel printing Pause or resume printing Select the print job Note: If you’re printing on roll paper, see page 13 for instructions on removing your printed photos and paper, if necessary.
Selecting the Correct Paper Type Select the correct Media Type setting in your printer software (see page 21 for Windows or page 26 for Mac OS). This adjusts ink coverage for your media.
Media usable with Matte Black ink (see page 43): For this paper/media Select this setting Epson Velvet Fine Art Paper Velvet Fine Art Paper Epson Watercolor Paper Radiant White Watercolor Paper - Radiant White Epson UltraSmooth Fine Art Paper 325 gsm PremierArt Matte Scrapbook Photo Paper for Epson UltraSmooth Fine Art Paper Epson Exhibition Canvas Matte Exhibition Canvas Matte Epson Hot Press Bright Hot Press Bright Epson Hot Press Natural Hot Press Natural Epson Cold Press Bright Cold Press
Printing on CDs and DVDs You can use your R3000 Series and the Epson Print CD software that came with it to print label designs directly onto ink jet-printable CDs or DVDs. To prevent errors, you should burn files, music, or video onto your CD or DVD before printing. Follow the steps in these sections: ■ “Loading a CD or DVD” on page 30 ■ “Printing on a CD or DVD” on page 32 ■ “Removing Your Printed CD/DVD” on page 34 Loading a CD or DVD 1. Turn on the printer. 2.
3. Open the front cover, then push the center of the manual feed tray to extend it. 4. Place your disc on the included CD/DVD tray with the label side up. Note: For small 8-cm discs, place the adapter on the tray and then place the disc in the adapter. 12-cm discs 8-cm discs 5. Place the CD/DVD tray on the manual feed tray.
6. Line up the arrows on the CD/DVD tray with the line on the manual feed tray. Make sure the CD/DVD tray is flush against the right. 7. Press the OK button. The CD/DVD tray loads inside the printer. Printing on a CD or DVD When you installed the software for the R3000 Series, you installed the Epson Print CD program for printing label designs directly onto CDs or DVDs. Follow these steps to open the program and print on the disc you loaded in the printer: 1.
2. Follow the instructions in the online User’s Guide to design your disc label. You can use the tools on the screen to add text and provided background designs, or add your own designs or photos. Note: If you’re using discs whose printable area extends to within 0.16 inch (4 mm) of the edge of the center hole, you may need to adjust the Inner/Outer Diameter setting in the File menu of the Epson Print CD software. See the program’s Help utility for instructions. 3.
Removing Your Printed CD/DVD After your CD or DVD is printed, the tray ejects partially from the R3000 Series. Pull out the tray and remove the disc. After printing, handle the printed CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive. Keep printed discs away from moisture and direct sunlight. If you need to adjust the print position or print quality, see your online User’s Guide for instructions.
Maintaining Your Printer Follow the steps in these sections to keep the R3000 Series working at its best: ■ “Checking and Cleaning the Print Head” below ■ “Checking and Aligning the Print Head” on page 37 ■ “Checking the Ink Cartridge Status” on page 37 ■ “Replacing Ink Cartridges” on page 39 ■ “Switching Black Ink Types” on page 43 ■ “Cleaning the Rollers” on page 45 Checking and Cleaning the Print Head If your printouts are faint or have gaps in them, some of the nozzles in the print head may
Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 39). 1. Load a few sheets of plain paper. 2. Press OK to open the menu screen. 3. Select Setup, select Maintenance, then select Head Cleaning.
Checking and Aligning the Print Head If your printouts become grainy or blurry, or you see dark or light bands across them, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning (see page 35). 1. Load a few sheets of Epson Presentation Paper Matte (or the photo paper you have on hand) in the sheet feeder (see page 6). It’s best to use matte or photo paper for the most accurate alignment. 2.
Note: On a Windows computer that is connected to the Internet, you may see a screen asking if you want to receive Epson offers the first time you try to print when ink is low. Click Accept or Decline. To disable checking for ink offers or updates from Epson, see the instructions in your online User’s Guide. To check the ink cartridge status at any time, do one of the following: Windows: Double-click the icon in the bottom right corner of your screen (the taskbar). You see the screen to the right.
Replacing Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. 1. Open the printer cover, then open the ink cartridge cover. 2. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
3. Before opening the cartridge package, shake the package four or five times. Note: Cartridges make a clicking sound when you shake them. Caution: Do not shake the cartridges after opening the packages or ink will leak. 4. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge. 5. Remove the yellow tape from the bottom of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak.
6. Insert the new cartridge into the holder and push it down until it clicks into place. 7. Close the cartridge cover, then close the printer cover. Wait for the printer to check the ink cartridges and charge the ink delivery system, if necessary. Caution: Never turn off the R3000 Series while ink is charging or you’ll waste ink. If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.
Switching Black Ink Types Your printer comes with Matte Black and Photo Black ink cartridges. Although both must be installed for the printer to work, the printer can use only one type of ink at a time. The printer will switch ink automatically, depending on the type of media you load. This consumes a certain amount of ink, so you should avoid switching ink more often than necessary. To conserve ink, you can select the type of ink that is available by default (see page 44).
The following media use Photo Black ink: ■ Photo Paper Glossy ■ Premium Photo Paper Glossy ■ Ultra Premium Photo Paper Glossy ■ Premium Photo Paper Semi-gloss ■ Ultra Premium Photo Paper Luster ■ Exhibition Canvas Satin ■ Exhibition Fiber Paper Select the Black Ink Type Switching black ink takes several minutes. Because it consumes some of the new type of ink, you should not switch ink more often than necessary. 1. Press OK to open the menu screen. 2. Press OK to select Change Black Ink.
Cleaning the Rollers If you notice lines or streaks on your printouts, you may need to clean the rollers inside the printer by feeding several sheets of plain paper through it. Note: If paper dust builds up on the rollers, they may lose traction and become unable to feed paper properly. See your online User’s Guide for cleaning instructions. 1. Turn on the printer. 2. Open the paper support and output tray. 3. Load several sheets of plain paper in the sheet feeder (see page 6). 4.
Network Setup Make sure you follow the instructions on the Start Here sheet to set up your product, choose your connection, and install the software. The online instructions during the installation process help you set up your network connection. Follow the instructions in this chapter only if you need additional help: ■ For wireless network setup, see below. ■ For wired network (Ethernet) setup, see page 54.
Installing for the First Time Before you begin, make sure that you have the following information ready and write it in the space provided below: ■ Network name (SSID): _________________________________________ ■ Network password: ____________________________________________ Note: If your network password contains uppercase (ABC) or lowercase (abc) letters, be sure to note them correctly. If you don’t know your network name (SSID) or network password, contact the person who set up your wireless network.
5. When you see this screen, select Wireless connection and click Next. 6. When you see this screen, select Set up printer for the first time, then click Next. 7. Mac OS X 10.6: At the next screen, click Next. Then skip to “Setting Up With the Printer Buttons” on page 50 to set up the product without using a temporary USB connection.
8. When you see this screen, select a wireless network setup method, then click Next. Tip: If you need help selecting a wireless network setup method, click Which option should I choose for more information on setup methods. Do not connect the USB cable yet. 9. At the next screen, click Next. 10. Do one of the following: ■ If you selected Using temporary USB cable connection, continue following the instructions on the screen.
Setting Up With the Printer Buttons If you are using Mac OS X 10.6, or you don’t have a USB cable to set up the product on your wireless network, follow these steps to set it up using the printer buttons: 1. Follow the instructions on the screen to start the product’s wireless Setup Wizard. 2. When you see this screen, use the printer buttons to select the name of your wireless network, then press OK. When you’re finished, click Next.
3. When you see this screen, do one of the following: ■ If your wireless network has security enabled, use the printer buttons to enter your network password. If your password has uppercase (ABC) or lowercase (abc) letters, be sure to enter them correctly. Then go to step 4. ■ If your wireless network doesn’t have security enabled, continue with step 4.
Entering Your SSID Manually If your network doesn’t broadcast its name (SSID), follow these steps to enter it: 1. From the Select SSID screen on the product control panel, press u or d to select Other SSIDs, then press OK. 2. Use the arrow buttons on the control panel to enter your network name. Press u, d, l, or r to highlight a letter or function button on the screen (shown below), then press OK to select it.
Mac OS X: Double-click the Epson icon. 4. When you see this screen, click Install. 5. When you see this screen, select Wireless connection and click Next.
6. When you see this screen, select The printer is already on my wireless network, then click Next. 7. Wait while the software is installed. 8. Follow the instructions on the screen to install the rest of your software. 9. When installation is complete, remove the CD and restart your computer. Wired (Ethernet) Network Setup The steps in this section provide detailed instructions for setting up your product on a wired (Ethernet) network.
4. When you see the Software Installation screen, click Install. 5. When you see this screen, select Wired network connection and click Next. 6. When you see the Network Setup screen, do one of the following: ■ For a first-time installation, select Set up printer for the first time, then click Next. ■ If the printer has already been set up for network printing and you want to be able to print from an additional computer, choose The printer is already on my Ethernet network, then click Next. 7.
10. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue and click Next if necessary. Do not select Ask Me Later, Keep Blocking, or Block. 11. If you see a screen asking you to select a printer, select the product you would like to set up, then click Next. 12. Wait while EpsonNet Setup configures your product for the network. 13.
Solving Problems If you have a problem with your Epson product, check the messages on the LCD screen to diagnose the cause. You can also check the basic troubleshooting suggestions below or in your online User’s Guide. The User’s Guide provides detailed help and easy access to Epson’s support website, FAQs, and paper and ink purchasing. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for free updates to your Epson Stylus Photo R3000 Series software.
■ When using the manual feed tray, load only one sheet of compatible paper (see page 8). ■ Make sure the paper size settings in the printer software are correct for the paper you loaded. Paper Feeding Problems ■ If paper doesn’t feed into the sheet feeder, remove the paper and fan the stack of paper to separate the sheets. Reload paper against the right side and slide the edge guide against it. Do not load too many sheets in the sheet feeder at once (see page 6).
CD/DVD Printing Problems ■ If the CD/DVD tray won’t load or jams in the printer, gently pull out the CD/DVD tray and press OK. Reload the CD/DVD tray, making sure to insert the tray correctly in the tray guide and align the arrows (see page 32). ■ If your image is not positioned correctly on the disc or does not cover the printable area correctly, you may need to adjust the printing position using the Epson Print CD software. See the online User’s Guide for instructions.
Network Problems If you have a poor wireless connection, try moving the product to a different location. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. Note: For optimal print speed, your wireless router and/or laptop must conform to the 802.11n standard. Earlier standards (802.11a/b/g) are not supported. Network setup failed ■ Try moving the product to a different location.
Where to Get Help Epson Technical Support Internet Support Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Notices Important Safety Instructions Before using your R3000 Series, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the R3000 Series. ■ Use only the type of power source indicated on the R3000 Series label. ■ Place the R3000 Series near a wall outlet where the plug can be easily unplugged. ■ If you won’t be using the R3000 Series for a long period, unplug the power cord from the electrical outlet.
■ Except as specifically explained in your documentation, do not attempt to service the R3000 Series yourself. ■ Unplug the R3000 Series and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
Wireless Network Safety ■ Do not use this product inside medical facilities or near medical equipment. Radio waves from the product may adversely affect the operation of medical equipment. ■ Keep this product at least 9 inches (22 cm) away from cardiac pacemakers. Radio waves from this product may adversely affect their operation. ■ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this product may adversely affect these devices.
This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components.
Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Located at: Epson America, Inc. MS 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 981-3840 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Notices
