Specifications

Troubleshooting Page 51
The scanner does not start scanning.
The scanner software does not work properly.
Problem Solution
The scanner is not
turned on.
Press the
P operate button to turn on the scanner.
The interface board is
not correctly installed.
Make sure that you have selected the correct interface port and settings
with your software. Also make sure the interface board in your computer
is properly installed.
Make sure that the terminator and SCSI ID are correctly set up.
If you have other expansion boards in your computer, make sure that
they are not interfering with the interrupt setting of the interface board for
your scanner. (See your computer documentation.)
Problem Solution
The scanner software
was not installed
correctly or has been
corrupted.
Be sure you have correctly installed your software or re-install your
software.
You have not selected
a TWAIN source.
For your TWAIN source, select Perfection 636 (32-bit) if you are using
LaserSoft or EPSON TWAIN3 if you are using EPSON TWAIN.
ref.book Page 51 Monday, September 28, 1998 4:24 PM