User`s manual

Section 5: Solving Problems
AXIS AX-7 Cobra+ User’s Manual 55
Reporting Problems
If you run into problems that you can’t solve on your own, it is
important that you make an error report for your System Manager or
distributor. The error report should include:
• A printout with a description of the errors
• If possible, a correct printout
• A Parameter List
• A System and ASCII hexdump
If you need technical support, please contact your dealer. If they
cannot help you, they will forward your request through the
appropriate channels.
If you are connected to the Internet, have a look at the Axis WWW
Home Page at http://www.axisinc.com/ or http://www.axis.com/
Here you can find information about the company and our products.
You can also down-load on-line manuals, tools such as the Acrobat
Reader for different platforms, and the latest versions of the software
utilities. You can also get files and information through anonymous
ftp: log in to ftp.axisinc.com or ftp.axis.com and go to the /pub/axis
directory, or enter ftp://ftp.axisinc.com/pub/axis or
ftp://ftp.axis.com/pub/axis in your WWW browser.