User`s manual

Section 5: Solving Problems
52 AXIS AX-7 Cobra+ User’s Manual
Missing Printouts
In case of missing printouts, check the following:
1. Is the POWER indicator on?
No: Your printer cannot supply the AX-7 Cobra+. You must use
an external power supply (see page 10).
2. Is the attached printer on-line (Ready)?
No: Set the printer on-line (see the printer manual).
3. Is the printer correctly attached?
Make sure that the AX-7 Cobra+ printer cable is connected to the
proper port. If your printer has both parallel and serial input
ports, the printer must be set up for the printer cable type
(parallel/serial) you are using.
4. For serial attached printers: Are the serial parameters correct?
Make sure that the baud rate, stop bits, parity and word length
settings match your printer settings. These parameters are found
under the ‘Printer Attachment’ entry in the Main Menu, see page
26. When using XON/XOFF protocol, PC-Host Time-out (#136)
must be set to zero.
5. System printouts: Is the SYSTEM indicator on?
No: The AX-7 Cobra+ is not correctly connected to the system, or
the power-up routine has been disturbed. Restart the interface
(power-off/power-on). If this doesn’t help, make sure that the
coax cable is properly connected between the interface and
system. If the cable works with another 3270 printer, contact your
distributor.
Flashing: The AX-7 Cobra+ is in Test Mode. To exit set the
rotary switch to position ‘9’, or switch the AX-7 Cobra+ off and
on.
6. PC printouts: Is the PC-Host Sharing Configuration correct?
See page 48.