SureColor® P600 User's Guide
Contents SureColor P600 User's Guide................................................................................................................... 11 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ............................
Using WPS to Connect to a Network ............................................................................................. Printing a Network Status Sheet......................................................................................................... Changing or Updating Network Connections ..................................................................................... Accessing the Web Config Utility .......................................................................................
Multi-Page Printing Options - Windows..................................................................................... 88 Double-sided Printing Options - Windows................................................................................. 89 Selecting Additional Settings - Windows ....................................................................................... 89 Printing Your Document or Photo - Windows.................................................................................
Printing Your CD/DVD Design - Windows ................................................................................... 124 Starting Epson Print CD - OS X .................................................................................................. 125 Printing Your CD/DVD Design - OS X.......................................................................................... 126 Replacing Ink Cartridges ..................................................................................................
Running a Product Check ................................................................................................................ Resetting Control Panel Defaults ..................................................................................................... Solving Setup Problems ................................................................................................................... Noise After Ink Installation ........................................................................
Blurry or Smeared Printout .......................................................................................................... Faint Printout or Printout Has Gaps ............................................................................................. Grainy Printout............................................................................................................................. Incorrect Colors ..........................................................................................
Trademarks ...................................................................................................................................... 209 Copyright Notice............................................................................................................................... 209 A Note Concerning Responsible Use of Copyrighted Materials................................................... 210 Default Delay Times for Power Management for Epson Products ........................................
SureColor P600 User's Guide Welcome to the SureColor P600 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
1 The 2 The home button 3 The power button 4 The back button 5 The LCD screen 6 The up and down arrow buttons power light Parent topic: Using the Control Panel The LCD Screen 1 Status icons 2 Load Guide displays when no paper is loaded; Media Setup displays when paper is loaded 3 Displays the level of ink remaining 4 Changes the black ink type 5 Displays the network status 6 Opens the setup menu 7 Ejects paper 13
Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status. Icons Description Photo Black ink is selected. Matte Black ink is selected. Ink is low. Displays the status of the Ethernet connection. Wired or wireless network connection has been established. Wi-Fi connection has been established. The number of lit bars indicates the connection's signal strength. Ad hoc connection has been established.
Icons Description Auto Sheet Feeder setting is selected (displays in Load Guide). Fine Art Media setting is selected (displays in Load Guide). Poster Board setting is selected (displays in Load Guide). CD/DVD setting is selected (displays in Load Guide). Indicates that Roll Paper is selected in Load Guide. Thick Paper setting is set to On. Parent topic: The LCD Screen Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access.
Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3. Select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5.
2. Press the setup button. You see a screen like this: 3. Select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Select LCD Brightness. 6. Tap the left or right arrows to adjust the screen brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front 1 Printer cover 2 Front cover 3 Output tray 4 Front manual feed tray 5 Control panel 6 Sheet feeder 7 Edge guide 8 Paper support and extensions 18
9 CD tray 10 Roll paper holders Parent topic: Product Parts Locations Product Parts - Inside 1 Ink cartridge cover 2 Ink pad 3 Print head Parent topic: Product Parts Locations 19
Product Parts - Back 1 AC inlet 2 Vent 3 USB port 4 LAN port 5 Roll paper feed slot 6 Rear paper support and extension Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
Changing the Power Off Timer Setting from the Control Panel Changing the Sleep Timer Setting from the Control Panel Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - OS X Parent topic: Product Basics Changing the Power Off Timer Setting from the Control Panel You can use the product's control panel to change the time period before the printer turns off automatically. 1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3.
Changing the Sleep Timer Setting from the Control Panel You can use the product's control panel to change the time period before the product enters sleep mode. 1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3. Select System Administration. 4. Select Common Settings. 5. Select Sleep Timer. 6. Select + or – to select the time period you want before the product goes to sleep. Then select OK.
You see this window: 3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use. 4. Click Send. 5. When you see the time you selected listed as the Current Printer Setting, click OK. Parent topic: The Power Off and Sleep Timers Changing the Power Off Timer Setting - OS X You can use the printer software to change the time period before the printer turns off automatically. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 3. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 4. Click Apply. 5. Close the Printer Settings window. Parent topic: The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, and web pages from your home or office. You can use your smartphone, tablet, or computer.
Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. 1. Set up your product on a network as described in this manual. See the link below. 2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device. 3. Download Epson iPrint from the Apple App Store or Google Play. 4.
Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled product from your iOS device running the latest version of iOS, and from your Mac running OS X 10.7 or later. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Set up your product for wireless printing as described in this manual. See the link below. 2.
5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product. 6. Click Register. 7. Select the checkbox to agree to the Usage Advisory and click Next. 8. Click OK to launch the sign-in page. A separate browser window opens. 9.
2. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen. Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print. • Open a web browser and enter chrome://devices in the address bar. Skip to step 4. 3. Click Add Device. 4. Click the Register button that appears next to your product.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings from the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel.
4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, press the down arrow button, select Disable Wi-Fi, and press the OK button. Then follow the instructions on changing to a wired network connection in this guide. 5. Select the name of your wireless network or enter the name manually. Note: To enter the wireless network name manually, select Other Networks and select the Network (SSID) field.
8. Confirm the displayed network settings and select OK to save them. Note: If you need to change a setting, press the back button. 9. If you want to print a network setup report, select Print. (Otherwise, select Done.) 10. Press the home button to exit. Your product should now be connected to the network. Note: If the WiFi connection symbol does not appear lit on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.
Access point mode The product itself acts as the network access point for up to 4 devices. When operating in this mode, your product displays an AP connection symbol on the LCD screen. Peer-to-peer mode The product communicates one-to-one with another Wi-Fi Direct capable device. When operating in this mode, your product displays a Direct or D connection symbol on the LCD screen. To disconnect a peer-to-peer mode connection, release the connection to your product from your computer or other device.
4. Scroll down and select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. Select Change Password and select Yes. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they are disconnected when you change the password. 7. Enter your new Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press or to move the cursor. • Press to change the case of letters. • Press to delete the previous character.
You see a screen like this: 9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11. Press the home button to exit. You see either an AP or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.
Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the 2. Press the home button, if necessary. network status icon. 3. Select Wi-Fi Setup. You see a screen like this: 4. Select Push Button Setup (WPS) and select Proceed. 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. Your product should now be connected to the network.
You see a screen like this: Note: If you are connected to a wireless network, the signal strength is also displayed. 5. Select Print. 6. Select Print again to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
2. Locate the IP Address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options.
8. If you see a Select Setup Option screen, select Setup printer for the first time. 9. Continue following the rest of the on-screen instructions. Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.
You see this screen: 4. Scroll down and select Disable Wi-Fi. 5. Select Yes to disable Wi-Fi.
Loading Media Before you print, load media for the type of printing you will do. Note: Loading media automatically displays the setup screen for media type and size. To turn this display off, press the setup button, select System Administration > Printer Settings > Paper Source Settings > Paper Setup Display > Off.
3. Open the front cover. 4. Extend the output tray.
5. Insert paper, glossy or printable side up, short edge first, against the right edge and behind the tab. 6. Press the button on the edge guide and slide it to the edge of the paper. 7. When prompted by the product's LCD screen, select the size and type of the paper you loaded and select OK. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load the printable side faceup.
• Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions.
5. Pull out the rear paper support extensions. 6. Open the front cover. 7. Press the center of the manual feed tray and release it to extend the tray.
8. Insert a single sheet of fine art paper into the manual feed tray. Insert it short edge first with the printable side up. 9. Feed the paper up to the line near the end of the tray. Make sure the paper is flush against the right side. 10. Select Load on the LCD screen. The paper loads into your product.
11. When you see a message telling you to extend the output tray, pull out and extend the tray fully. 12. When prompted by the product's LCD screen, select the size and type of the paper you loaded and select OK. 13. Push in the manual feed tray until it latches.
Note: To eject paper, select Eject on the LCD screen and select Yes to confirm. Always follow these paper loading guidelines: • Load only one sheet at a time. • Load fine art media short edge first, no matter which way your document faces. • Load the printable side faceup. • Check the paper package for any additional loading instructions.
4. Close the rear paper support. 5. Open the front cover. 6. Press the center of the manual feed tray and release it to extend the tray.
7. Insert a single sheet of thick media into the manual feed tray. Insert it short edge first with the printable side up. Note: Never try to load media from the rear, or you could damage your product. 8. Feed the paper up to the line near the end of the tray. Make sure the paper is flush against the right side. 9. Select Poster Board - Load on the LCD screen. The paper loads into your product.
10. When you see a message on the screen, push in the manual feed tray until it latches. 11. Pull out and extend the output tray fully. Note: To eject paper, select Eject on the LCD screen and follow the displayed instructions. Do not extend the manual feed tray during printing, or you may damage your product.
Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Paper in the Sheet Feeder Loading Fine Art Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Roll Paper You can load 13-inch (330 mm) wide roll paper for printing large or panoramic images, or multiple photos, with or without borders.
4. Pull out and extend the output tray fully. 5. Remove any tape and protective paper from the end of the roll. Make sure the paper is cut straight across to avoid paper feeding problems. Note: Avoid touching the surface of your paper. With canvas media that you have previously loaded, cut the edge straight each time you reload it for best results. 6. Place the roll paper holders on each end of the paper roll as shown.
7. Open the rear paper support but do not extend it. 8. Attach the roll paper holders as shown. Hook the holders onto the attachment points marked with orange labels. Note: Make sure the roll paper holders are firmly secured to your product.
9. Feed the paper into your product until it meets resistance. In a few seconds, the paper loads automatically. Note: When loading canvas media, leave slack in the roll as it feeds and prints for the best results. 10. When prompted by the product's LCD screen, select the size and type of the paper you loaded and select OK.
1. When printing is finished, you see this screen: 2. Select Cut to print a cut line and feed the paper. Note: If you select No Cut, you return to the main screen. 3. Use scissors to cut the paper along the cut line.
4. Follow the instructions on the screen to unload the roll paper. Turn the knobs on the roll paper holders backward as the paper unloads, then remove the paper and holders from your product. Note: You can also unload roll paper by selecting Cut/Eject > Eject on the LCD screen. Parent topic: Loading Roll Paper Cut Sheet Media Loading Capacity You can load cut sheet media in the paper types and quantities listed here into your product.
Paper type Loading capacity Epson Premium Photo Paper Glossy 30 sheets 4 × 6 inches (102 × 152 mm), 8 × 10 inches (203 × 254 mm), Letter (8.5 × 11 inches [216 × 279 mm]), 11 × 14 inches (279 × 356 mm) Epson Ultra Premium Photo Paper Glossy 20 sheets 5 × 7 inches (127 × 178 mm) 10 sheets A3 (11.7 × 16.5 inches [297 × 420 mm]), B4 (13.9 × 9.84 inches [353 × 250 mm]), B5 (7.2 × 10.
• Epson UltraSmooth Fine Art Paper • Epson Watercolor Paper Radiant White • Epson Exhibition Fiber Paper • Epson Exhibition Watercolor Paper Textured • Epson Hot Press Bright • Epson Hot Press Natural • Epson Cold Press Bright • Epson Cold Press Natural • Epson Exhibition Canvas Matte Parent topic: Loading Media Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales).
Paper Type Size Part number Sheet count Epson Velvet Fine Art Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041636 20 13 × 19 inches (330 × 483 mm) S041637 20 Letter (8.5 × 11 inches [216 × 279 mm]) S045033 25 13 × 19 inches (330 × 483 mm) S045037 25 Letter (8.5 × 11 inches [216 × 279 mm]) S042327 25 13 × 19 inches (330 × 483 mm) S042330 25 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Luster Photo Paper (260) 8.3 inches (211 mm) × 32 feet (9.8 m) S041408 1 roll 13 inches (330 mm) × 32 feet (9.8 m) S041409 1 roll 10 inches (254 mm) × 100 feet S042077 (30.5 m) 1 roll Letter (8.5 × 11 inches [216 × 279 mm]) S045589 25 13 × 19 inches (330 × 483 mm) S045590 25 S045516 25 13 × 19 inches (330 × 483 mm) S045517 25 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Glossy Letter (8.5 × 11 inches [216 × 279 mm]) S041286 20 A3 (11.7 × 16.5 inches [297 × 420 mm]) S041288 20 13 × 19 inches (330 × 483 mm) S041289 20 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50 Epson Premium Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches [216 × 356 mm]) S041067 100 11 × 17 inches (279 × 432 mm) S041070 100 13 × 19 inches (330 × 483 mm) S041069 100 16.5 × 23.
Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches Luster [216 × 279 mm]) S041405 50 A3 (11.7 × 16.5 inches [297 × 420 mm]) S041406 50 13 × 19 inches (330 × 483 mm) S041407 50 13 × 19 inches (330 × 483 mm) S041604 100 17 × 22 inches (432 × 559 mm) S042084 25 13 inches (330 mm) × 32.8 feet (10 m) S041409 1 roll Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) S041341 50 A3 (11.7 × 16.
Paper Type Size Part number Sheet count Epson Exhibition Canvas Satin 13 inches (330 mm) × 20 feet (6.1 m) S045248 1 roll Epson Exhibition Canvas Gloss 13 inches (330 mm) × 20 feet (6.1 m) S045241 1 roll Epson Exhibition Canvas Natural Matte 13 inches (330 mm) × 20 feet (6.1 m) S045241 1 roll Epson Exhibition Canvas Natural Satin 13 inches (330 mm) × 20 feet (6.1 m) S045396 1 roll Epson Exhibition Canvas Natural Gloss 13 inches (330 mm) × 20 feet (6.
Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) • 11 × 14 inches (279 × 356 mm) • A4 (8.3 × 11.7 inches [210 × 297 mm]) • A3 (11.7 × 16.
For this paper Select this Paper Type or Media Type setting Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Velvet Fine Art Paper Velvet Fine Art Paper Epson Metallic Photo Paper Glossy Metallic Photo Glossy Epson Metallic Photo Paper Luster Metallic Photo Luster Epson Hot Press Bright Hot Press Bright Epson Hot Press Natural H
For this paper Select this Paper Type or Media Type setting Ink jet printable CD or DVD CD/DVD or CD/DVD Premium Surface (front manual feed tray only) Posterboard Ultra Premium Presentation Paper Matte (front manual feed tray only) Parent topic: Loading Media Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the home button, if necessary. 2. Select Load Guide. 3.
For this paper Select this Paper Type setting Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Glossy Epson Presentation Paper Matte Presentation Matte Epson Premium Photo Paper Semi-gloss Prem.
For this paper Select this Paper Type setting Standard Proofing Paper (240) Prem.
You see a screen like this: 3. Select System Administration. Enter the administrator password, if necessary. 4. Select Printer Settings. 5. Select Paper Source Settings. 6. Select Paper Setup Display. 7. Select one of these Paper Setup Display options: • Select On to display the media setup screen when paper is loaded. • Select Off if you do not want the media setup screen displayed when paper is loaded. Note: When this setting is off, AirPrint is unavailable. 8. Select Error Notice. 9.
Parent topic: Loading Media 72
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the Media Type setting that matches the paper you loaded. Note: The available media types vary according to the type of black ink currently selected. If the Media Type setting you want to use is unavailable, you may need to select a different Ink option.
5. If you are using non-Epson paper or media and you need to fine-tune its performance, click the Paper Config button and select paper configuration options as necessary. 6. Select an Ink option: • To print using the previous print job's setting, select Last-Used. • Select the Photo Black Ink or Matte Black Ink setting according to the media type you are using. Note: To avoid changing black ink more often than necessary, you can set the default black ink type to the one you usually use.
Paper Source Options - Windows Using Layout Manager - Windows Only Parent topic: Printing with Windows Related concepts Switch Black Ink Type Related references Double-sided Printing Options - Windows Black Ink Type Media List Related tasks Printing Your Document or Photo - Windows Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print. Color Density Adjusts the ink saturation level.
Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Thickness Lets you select the thickness of your paper or media. Platen Gap Adjusts the distance from the paper to the print head.
Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can use the Speed/Quality slider to set the desired quality level, and select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. High Speed Speeds up printing but may reduce print quality. Edge Smoothing Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Note: In most cases, you get better results by applying color management in your application, rather than in the printer driver. Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Basic Print Settings - Windows Advanced Color Controls - Windows If you selected EPSON Standard (RGB) or Adobe RGB as the Mode setting, you can click the Advanced button to select detailed settings.
Paper Source Options - Windows You can select any of the available options in the paper Source menu to print on the paper loaded in that source. Sheet Selects sheets of paper loaded in the sheet feeder. Roll Paper Selects roll paper loaded in the roll paper holder for photos or panoramics up to 27 inches (68.6 cm) long. Click Print page frame to print a cutting guideline around each photo. Roll Paper (Banner) Selects roll paper loaded in the roll paper holder for photos or banners over 27 inches (68.
Using Layout Manager - Windows Only Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing.
You can also place the same print data multiple times as shown here.
You can place print data in different sizes and orientations to maximize media usage, as shown here.
You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
3. Select Layout Manager on the Main tab and choose an option for Size that matches the size of the document in the application. Note: You select the size of the paper you are printing on in a later step. 4. Click OK. The Layout Manager screen opens and displays one page in the layout. 5. Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data. The pages are added to the Layout Manager screen.
6. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for more details. 7. Click File > Properties, then select your print settings on the Main tab. 8. Click the File menu on the Layout Manager screen and click Print.
Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox. • To rotate or flip the printed image, select the Rotate 180° or Mirror Image checkbox. • To select multiple copies and their print order, select the Copies, Collate, and Reverse Order options.
• To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. • To print on both sides of your paper, select the Double-Sided Printing options. Note: Your product software prompts you to reinsert your paper when it is time to print on the reverse side.
N-up Prints 2 (2-up) or 4 (4-up) pages on one sheet of paper. Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Margins Click Margins to customize the margins used during double-sided printing.
You see a window like this: 4. Select any of the following options, as necessary: • Nozzle Check to print a nozzle check pattern to check whether the print head nozzles are clogged. • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if printouts appear grainy or out of focus. • Epson Status Monitor 3 to check the printer's status.
• Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen, or add a shortcut to the utility in the Windows taskbar. • Print Queue to display a list of all waiting print jobs, view information on the data waiting to be printed, and delete or reprint the jobs. • Language to select the language you want to use for the printer software screens. • Printer and Option Information to set the time to turn off the printer automatically.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Saving, Sharing, and Customizing the Printer Settings You can save groups of print settings or media settings so you can reuse them for future print jobs.
Saving and Sharing Print Settings - Windows You can save your print settings so you can use them for future print jobs. 1. Select the print settings you want to save. 2. Click Save/Del at the top of the Main or Page Layout tab in your printer software. You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save.
• To import a group of settings, click Save/Del, click Import, select the file you want to use, and click Open. Then use the settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for future print jobs. 1. Select the Media Settings you want to save on the Main tab, as necessary. 2. Click Custom Settings. You see a window like this: 3.
4. Do the following as necessary: • Select the name of a media setting as the Media Type setting and use it to print. • To export the settings, click Custom Settings, select the name of the media settings, click Export, select a location, and enter a file name. • To import settings, click Custom Settings, select the name of the media settings, click Import, select the file you want to use, and click Open. Then use these settings to print.
You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box. • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. • To delete a group (folder), select the group and click Delete Group.
• To hide a group, drag and drop it to Not Display. Note: If you delete a group, the group folder is deleted but the items within the folder remain. 5. Click Save. Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window. 3. Click the Utility tab.
4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.
3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.
Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the size of the paper you loaded as the Paper Size setting. • To print a borderless photo, select the Borderless checkbox or a paper size with a Borderless option.
9. Select Printer Settings from the pop-up menu.
You see these settings: 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the media type settings list for details. 11. Select one of the following as the Print Mode setting: • Select AccuPhoto HD for any type of photographic printing. • Select Advanced B&W Photo to print black-and-white photos on certain types of photo paper. See the list of Advanced B&W Photo options for details.
13. Select one of the following as the Color Mode setting: • EPSON Standard (sRGB) Increases the contrast in images. Click the Advanced Color Settings tab to use advanced color controls. • Adobe RGB Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB. Click the Advanced Color Settings tab to use advanced color controls.
You can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
You can select any of the available options. Color Toning Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets affect the target found in the tone color circle. Brightness Adjusts the overall lightness and darkness of your image. Contrast Adjusts the difference between the light and dark areas of the overall image.
Highlight Tonality Controls tonality only in the highlight areas of your image. Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Tone Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you may see better results if you choose Dark. The tone color circle adjusts the hue of your black-andwhite print.
Mirror Image Flips the printed image left to right. Note: Turn off High Speed when printing on canvas media. Parent topic: Selecting Basic Print Settings - OS X Selecting Roll Paper Settings - OS X To print on roll paper, you select the roll paper size and roll paper options from the Printer Settings menu. 1. Select Manage Custom Sizes as the Paper Size setting. 2. Click +, double-click Untitled, and enter a name for your roll paper size. 3. Enter one of the following as the Width setting: • 8.3 for 8.
You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your Paper Size. 9. Select the following settings as necessary: • Click Print page frame to print a cutting guideline between images. • Adjust the amount of image expansion when printing borderless images. Note: This option is available only when you choose a Paper Size setting with a Borderless option. 10. Click Print.
Selecting Paper Configuration Settings - OS X If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media Control from the pop-up menu. Select the available options as necessary. Advanced Media Control Options - OS X Parent topic: Printing with OS X Advanced Media Control Options - OS X Select any of the available Advanced Media Control options to fine-tune the quality of your printouts. Color Density Adjusts the ink saturation level.
Parent topic: Selecting Paper Configuration Settings - OS X Selecting Print Layout Options - OS X You can select a variety of layout options by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. Color Matching Options - OS X Parent topic: Printing with OS X Color Matching Options - OS X You can select from these settings on the Color Matching menu. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
Sizing Printed Images - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, select the Collate pages checkbox. • To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu. • To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.
You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options tab. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock.
You see the print status window: 2. Select the following options as necessary: OS X 10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold" and click the Resume icon. • To pause printing for all queued print jobs, click the Pause Printer icon. • To check ink status, click the Supply Levels icon. OS X 10.8/10.9/10.
Printing on CDs/DVDs Follow the instructions here to print a design onto ink jet-printable CDs or DVDs to create a custom label. Loading a CD/DVD Removing a Printed CD/DVD Printing on CDs/DVDs from a Computer Loading a CD/DVD You can use your printer and the Epson Print CD software that came with it to print label designs directly onto ink jet-printable CDs or DVDs. To prevent errors, you should burn files, music, or video onto your CD or DVD before printing. 1. Turn on the printer. 2.
4. Push the center of the manual feed tray to extend it. 5. Place your disc on the included CD/DVD tray with the label side up. 6. Place the CD/DVD tray on the front manual feed tray.
7. Line up the arrows on the CD/DVD tray with the line on the manual feed tray. Make sure the CD/DVD tray is flush against the right. 8. Press CD/DVD - Load on the touch screen. The CD/DVD tray loads inside the printer. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray ejects partially from the printer. Pull out the tray and remove the disc.
Parent topic: Printing on CDs/DVDs Printing on CDs/DVDs from a Computer Before printing directly on CDs or DVDs from your computer, make sure you have set up your product as described on the Start Here sheet, and installed the Epson Print CD software.
2. Use the buttons on the left side of the screen to select a pre-designed template or add a background image, picture, text, or graphic elements. For more information, select the Help menu. 3. When you are finished creating your design, click Save and save your design file.
Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Starting Epson Print CD - OS X You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2.
Parent topic: Printing on CDs/DVDs from a Computer Printing Your CD/DVD Design - OS X After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and select Print from the File menu. You see a screen like this: 2. Make sure your product is selected as the Printer setting. 3.
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, or if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle for more information.
Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer. 1. To check your cartridge status, access the Windows Desktop and double-click the product icon in the Windows taskbar. You see this window: 2. Replace or reinstall any ink cartridge indicated on the screen.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Checking Cartridge Status with OS X You can check your cartridge status using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary: • To update the ink cartridge status, click Update.
• Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status on the LCD Screen Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.
Ink color Part number Yellow 760 Light Cyan 760 Vivid Light Magenta 760 Light Black 760 Matte Black 760 Light Light Black 760 Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
3. Press the latch and open the ink cartridge cover as shown. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
5. Gently shake the new cartridge four or five times as shown. Then remove the cartridge from the package and remove the yellow tape from the bottom of the cartridge. Caution: Cartridges may make a clicking sound when you shake them. Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the cartridge. 6. Insert the new cartridge into the holder and push it down until it clicks into place.
7. Close the cartridge cover and push it down until it clicks into place. 8. Close the printer cover. Note: Wait for your product to check the ink cartridges and charge the ink delivery system, if necessary. Do not turn off the product during ink priming. Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer.
Switch Black Ink Type Your product comes with Matte Black and Photo Black ink cartridges. Although both cartridges must be installed for your product to work, it can print using only one type of black ink at a time. Your product switches the black ink type automatically, depending on the type of media you load. Because this process consumes some ink, so you should avoid switching black ink more often than necessary and select a default black ink type for the type of media you print on most often.
Photo Black Ink Media Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Exhibition Canvas Satin • Epson Exhibition Canvas Natural Satin • Epson Exhibition Canvas Natural Gloss • Epson Exhibition Fiber Paper • Epson Metallic Photo Paper Glossy • Epson Metallic Photo Paper Luster Parent topic: Switch Black Ink Type Switching the Black Ink Type Switching the black
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You see this screen: 3. Select Maintenance. 4. Select Print Head Nozzle Check. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines.
8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
You see a window like this: 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines.
6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
You see this screen: 3. Select Maintenance. 4. Select Print Head Cleaning. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Head Cleaning. 7. Select Print. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it. 8. Select Print Nozzle Check Pattern and select Print.
9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
• In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Press the home button, if necessary. 2. Press the setup button. You see this screen: 3. Select Maintenance. 4. Press the down arrow and select Head Alignment. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Print to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the sheet feeder. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6. When you are done, click Finish.
Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Load several sheets of plain paper (or a cleaning sheet) in the sheet feeder. 2. Press the home button, if necessary. 3. Press the setup button. You see this screen: 4. Select Maintenance. 5. Select Paper Guide Cleaning. 6. Select Roller Cleaning. The paper feeds through your product. 7. Repeat these steps as necessary until no ink appears on the back of your printouts.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it. Do not place anything on top of the cover or use the cover as a writing surface, or it could get permanently scratched.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. 1. Turn off the product. 2. Remove all the paper from the product. 3. Unplug the power cable. 4. Disconnect any connected cables. 5. Remove the roll paper holders. 6. Close the rear paper support and the output tray. 7. Open the printer cover.
8. Secure the ink cartridge holder to the case with tape. Leave the ink cartridges installed to avoid damaging the product. Note: Some tape may be difficult to remove if left in place for a long time. Remove the tape immediately after transporting the product. 9. Close the printer cover. 10. Open the front cover.
11. Attach the transportation lock shown here to the lower right of the front manual feed tray and secure it with tape.
12. Attach the transportation lock shown here to the top of the front manual feed tray and secure it with tape.
13. Attach the transportation lock shown here to the bottom of the front manual feed tray and secure it with tape. 14. Close the front cover and secure it with tape.
15. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. 16. After unpacking the product, be sure to remove all of the tape. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. Note: If the LCD screen is dark, press the screen to wake the product from sleep mode. LCD screen message Condition/solution Close the printer cover. See your documentation for details. Paper may be jammed in the product. If paper is jammed in the product, follow the instructions in this guide to remove the jammed paper from the indicated area. Printer Error.
Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper CD/DVD Jam Problems Where to Get Help Related tasks Checking for Software Updates Related topics Replacing Ink Cartridges Wi-Fi or Wired Networking Loading Media Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2.
5. Select Maintenance. 6. Select Print Head Nozzle Check. 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer software.
You see this screen: 3. Select System Administration. 4. Press the down arrow button and select Restore Default Settings. 5. Select one of these options: • Network Settings: Resets all network settings. • All except Network Settings: Resets all except network settings. • All Settings: Resets all control panel settings. You see a confirmation screen. 6. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.
Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install ink cartridges, the product must prime its print head. Wait until priming finishes before you turn off the product, or it may prime improperly and use excess ink the next time you turn it on. Your product is finished priming the print head when the power light stops flashing.
Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear on the LCD, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Solving Paper Problems Check these sections if you have problems using paper with your product.
• If you can not insert paper easily into the front manual feed tray, make sure the paper is perfectly flat and not curled. • If you are printing on roll paper or with the sheet feeder, make sure the manual feed tray is not extended. Extend it only to load fine art paper or poster board. Once the media is fed into the product and you see a message on the LCD screen, close the manual feed tray.
Related topics Loading Media Paper Jam Problems in the Sheet Feeder If paper has jammed in the sheet feeder, try this solution: 1. Carefully remove any paper jammed in the sheet feeder or the front output area. 2. Open the printer cover and slowly pull any jammed paper out of the product. 3. Close the printer cover and select Restart.
4. If an error is still displayed, turn off the product, then turn it back on. 5. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper Paper Jam Problems in the Front Manual Feed Tray If paper has jammed in the front manual feed tray, try these solutions: 1. Cancel the print job from your computer, if necessary. 2.
3. Open the printer cover and slowly pull any jammed paper out of the product. 4. Close the printer cover and select Restart. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support.
2. Carefully remove the jammed paper from the front or back as shown (whichever is easier). 3. Open the printer cover and slowly pull any jammed paper out of the product. 4. Close the printer cover and select Restart. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support.
Paper Jam Problems - Roll Paper If roll paper has jammed inside the product, try these solutions: 1. Cancel the print job from your computer, if necessary. 2. Cut the paper close to the roll paper feeder and the output tray as shown. 3. Carefully remove the jammed paper from the front or back as shown (whichever is easier).
4. Open the printer cover and slowly pull any jammed paper out of the product. 5. Close the printer cover and select Restart. 6. If an error is still displayed, turn off the product, then turn it back on. 7. If you are unable to remove the paper, contact Epson for support.
Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper Related tasks Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Related topics Loading Media Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
• In Windows, make sure the printer port setting matches the printer connection port. • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows 7: Click and select Devices and Printers.
2. Complete the ink cartridge installation steps. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print.
OS X System Requirements Related tasks Selecting Basic Print Settings - Windows Selecting Additional Settings - Windows Selecting Basic Print Settings - OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Selecting Additional Settings - Windows Selecting Basic Print Settings - OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Utility tab in the printer settings window, and cancel any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. • If incorrect characters still appear in your prints, try connecting your product using a different cable.
Related topics Loading Media Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Related references Paper or Media Type Settings - Control Panel Related tasks Selecting Print Layout Options - Windows Selecting Additional Settings - Windows Selecting Basic Print Settings - OS X Related topics Loading Media Replacing Ink Cartridges Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Double-sided Printing Options - Windows Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Print Layout Options - Windows Selecting Additional Settings - Windows Selecting Printing Preferences - OS X Cleaning the Paper Guide Related topics Loading Media Faint Printout or Printout Has Gaps If
Print Head Alignment Related references Paper or Media Type Settings - Control Panel Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Cleaning the Paper Guide Related topics Loading Media Replacing Ink Cartridges Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software.
Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Print Layout Options - Windows Selecting Additional Settings - Windows Related topics Loading Media Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the Advanced B&W Photo, Black/Grayscale or Grayscale setting is not selected in your printer software.
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Print Layout Options - Windows Selecting Additional Settings - Windows Managing Color - OS X Solving CD/DVD Problems Check these sections if you have problems printing on a CD/DVD with your product.
Parent topic: Solving CD/DVD Problems Image Not Centered on CD/DVD If your printed image is not centered on the disc, adjust the print position using the Epson Print CD software. See the Epson Print CD help utility for details. Parent topic: Solving CD/DVD Problems Image Does Not Cover Printable Area of Disc If you are using discs where the printable area extends to within 0.
Uninstalling Printing Software - Windows You can uninstall and then re-install your printer software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3. Do one of the following: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
2. Follow the instructions on the screen to install the Uninstaller utility. 3. Quit all applications currently running on your Mac. 4. Double-click the Uninstaller icon. 5. Select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your product software, see the Start Here sheet for instructions.
• Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal.
OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Thickness 0.003 to 0.004 inch (0.08 to 0.11 mm) Weight 17 lb (64 g/m2) to 20 lb (90 g/m2) Cut sheets - thick paper Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) Letter (8.5 × 11 inches [216 × 279 mm]) 11 × 17 inches (279 × 432 mm) Capacity 1 sheet Thickness Fine art media: 0.012 inch (0.3 mm) to 0.023 inch (0.7 mm) Poster board: 0.023 inch (0.7 mm) to 0.051 inch (1.
Cut sheets - normal printing 1 Top and side margins: 0.12 inch (3 mm) minimum 2 Top/quality border: 1.30 inches (33 mm) minimum 3 Bottom/quality border: 1.42 inches (36 mm) minimum Note: Poster board margins are 0.79 inch (20 mm) for sizes smaller than 13 × 19 inches (330 × 483 mm).
Cut sheets - borderless printing 1 Side/quality border: 0.12 inch (3 mm) minimum 2 Top/quality border: 1.42 inches (36 mm) minimum 3 Bottom/quality border: 1.54 inches (39 mm) minimum Note: You cannot print borderless on poster board.
Roll paper - normal printing 1 Side margins: 0.12 inch (3 mm) minimum 2 Top margin: 1.97 inches (50 mm) minimum 3 Bottom margin: 0.
Roll paper - borderless printing 1 Top margin: 1.97 inches (50 mm) minimum 2 Bottom margin: 0.55 inch (14 mm) minimum Note: For continuous printing on roll paper, there is no margin between printed images (normal and borderless printing).
CD/DVD 1 Minimum inner margin: 0.83 inch (21 mm) 2 Maximum outer margin: 4.72 inch (120 mm) Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.
Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) Within a month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C); if left for a long time Ink thaws and is usable after 3 hours at 77 °F (25 °C) with no condensation Note: For best printing results, use up a cartridge within 6 months of opening the package.
Input voltage range 100 to 120 V model: 90 to 132 V 220 to 240 V model: 198 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 100 to 120 V model: 0.6 A 220 to 240 V model: 0.3 A Power consumption Printing: Approximately 20 W (ISO/IEC24712) (100 to 120 V model) Ready mode: Approximately 5.3 W Sleep mode: Approximately 1.4 W Power off mode: Approximately 0.
Parent topic: Technical Specifications Interface Specifications One High-Speed USB port for connection to computer Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n Security WPA-PSK (TKIP/AES); complies with WPA2 WEP (64/128 bit) Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode (IEEE 802.
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions FCC Compliance Statement Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle. • Leave enough space in front of the printer for the paper to be fully ejected.
• When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak from the cartridges. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. • Do not press too hard on the LCD screen. • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.
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