User`s guide
Table Of Contents

53
Solving Problems
Check this list of common problems and possible
solutions. For more troubleshooting tips, check the
P-3000/P-5000 User’s Guide on your computer. (See
page 13 for instructions on installing and viewing the
guide.)
Operating Problems
The power doesn’t turn on.
◗ The battery may need recharging. Connect the AC
adapter as shown on page 9.
◗ The battery may need to be replaced. See page 55.
You can’t copy files to or from the viewer.
◗ Make sure you have sufficient space on the viewer’s
hard drive. To check the available space, select
Settings on the Home screen, then select Hard
Drive Capacity
.
◗ If you’re using an external USB device with the
viewer, connect the AC adapter to the viewer.
The buttons on the viewer don’t work.
◗ Make sure the power switch isn’t in the
Hold
position.