User's Guide

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Orientation. It then places the photos in the correct orientation in the scanned file. If your
particular photo is not oriented correctly, you can turn off Auto Photo Orientation and try again.
Click the Configuration button, click the Preview tab, and click the Auto Photo Orientation
checkbox to turn it off.
Image Colors Do Not Match Original Colors
• Change the Image Type setting in Epson Scan’s Home, Office, or Professional Mode. Select
different combinations of this setting and the others mentioned below.
• Try selecting a different Tone Correction or Auto Exposure setting in Professional Mode.
• Check the color matching and color management capabilities of your computer, display
adapter, and software. Some computers can change the palette of colors on your screen. See
your software and hardware manuals for details.
Printed colors can never exactly match the colors on your monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers
typically use CMYK (cyan, magenta, yellow, and black).
Scan Area Not Adjustable in Thumbnail Preview
• Create a marquee or adjust the existing marquee to select the area you want to scan in Home
or Professional Mode.
• Switch to the Normal preview (if available) in Home or Professional Mode and preview your
image again.
Edges Are Cropped
Make sure your original is positioned in the front right corner of the glass. Move your original
away from the edges slightly.
Re-installing Software
If you have a problem that requires you to uninstall and re-install your software, follow the
instructions in one of these sections.
Windows
Macintosh
Windows
1. Turn off your Epson printer.
2. Disconnect the USB cable from the printer.
3. Click Start or , and select Programs or All Programs.
4. Select EPSON, select your printer’s folder, then select EPSON Printer Software Uninstall.
Note:
With Windows Vista, click Continue, then go to the next step.