User's Guide

Line of Dots Appears in All Scanned Images

If a dotted line appears in the image, clean the scanner glass with a soft, dry, lint-free cloth (paper

towels are not recommended), or use a small amount of glass cleaner on a soft cloth, if necessary.

Don’t spray glass cleaner directly on the glass.

Straight Lines in Image Appear Crooked

Make sure the document lies perfectly straight on the scanner glass.

Image Is Distorted or Blurry

• Make sure the document lies flat on the scanner glass. Also make sure your document is not

wrinkled or warped.

• Make sure you do not move the document or your Epson printer while scanning.

• Make sure your Epson printer is placed on a flat, stable surface.

• Select Unsharp Mask in Epson Scan’s Professional Mode.

• Adjust the Auto Exposure setting in Epson Scan’s Professional Mode.

• Increase the Resolution setting in Epson Scan’s Home, Office, or Professional Mode.

Image Colors Are Patchy at the Edges

If your document is very thick or warped at the edges, cover the edges with paper to block

external light as you scan.

Image Is Too Dark

• Adjust the Auto Exposure setting in Epson Scan’s Professional Mode.

• Check the Brightness setting in Epson Scan’s Home, Office, or Professional Mode, or adjust

brightness using the Histogram in Professional Mode (see Epson Scan Help).

• Check the brightness and contrast settings of your computer monitor.

Back of Original Image Appears in Scanned Image

If your original is printed on thin paper, images on the back may show through the paper and

appear in your scanned image. Try scanning the original with a piece of black paper placed on the

back of it.

Ripple Patterns Appear in Image

A rippled pattern (called a moiré) may appear in a scanned image of a printed document. It is

caused by interference from the differing pitches in the scanner’s screen and the halftone screen in

your original. To reduce this effect:

• Select the Descreening option in Epson Scan’s Home, Office, or Professional Mode.

• Select a lower Resolution setting in Epson Scan’s Home, Office, or Professional Mode.

Image Is Scanned Upside-Down

In Home or Professional Mode, your Epson printer automatically detects the top of certain photos

by analyzing the preview for human faces, the sky, or other orientation factors using Auto Photo