User's Guide

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Solve Problems
If you have a problem using your Epson printer, check these sections for guidance in diagnosing
and solving the problem:
Checking for Software Updates
Problem-solving Tools
Problems and Solutions
Re-installing Software
Getting More Help
Note:
If you’re having problems setting up or using your printer on a network, check the
troubleshooting tips in the Network Installation Guide.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for free updates to your Epson
printer’s software. You can select Download the Latest Software from the Home screen of this
User’s Guide or visit the driver download site for the Epson Stylus NX510 Series (U.S.
downloads or Canadian downloads).
With Windows, you can select Driver Update on the Maintenance tab in the printer settings
window. You can also click Start or , select Programs or All Programs, select EPSON, select
your printer’s folder, and select Driver Update.
Problem-solving Tools
You can often diagnose problems with your Epson printer by checking the messages on the
printer’s LCD display screen.
If that does not help you solve your problem, check for additional solutions.
If you need to determine if your Epson printer is operating properly, run a printer check.
If you need to reset all of your control panel settings to their default settings, press Setup, press
or to select Restore Default Settings, then press OK twice.
Check LCD Display Screen Messages
Follow the instructions on the display screen to solve most common problems. If you see one of
the error messages below, follow the steps here to proceed.