Product Support Bulletin

PSB No: S-0167
Page: 6 of 7
SETUP/TROUBLESHOOTING
Q. How do you run SETUP and are there any special considerations?
A. SETUP is stored in ROM, so you simply press F2 when prompted to at boot-
up. The only special consideration (so far as NeXTSTEP is concerned) is the
parallel printer port assignment. If you enable the parallel port driver in
NeXTSTEP (using the Configure application) without changing the default
SETUP, you'll see an error message when you reboot about not being able to
initialize the parallel port. This is because NeXTSTEP uses I/O address 378h
for LPT1, whereas the default SETUP uses 3BCh. Just run SETUP and
change the port to 378h and when you reboot you'll see a line that says:
pp0 enabled
and you're ready to use the parallel port. All you have to do is run the
PrintManager application to select and configure your printer.
Q. What do I do if the NeXTSTEP configuration gets corrupted - for example,
if a non-supported display driver is selected accidentally?
A. There's a way to boot the system with a "plain vanilla" configuration. At the
boot: prompt, type the command:
config=Default
and press Enter. This will use the configuration template that was used by the
initial installation program. You can then rerun Configure.app and select the
correct settings. (Do remember that Mach, like UNIX, is case-sensitive, unlike
DOS. Enter the command exactly as shown above.)
Q. The NeXTSTEP boot process keeps stopping with an "RDP exception"
error message - what should I do?
A. First, follow the same steps as above to use the default configuration template
and then check everything in Configure.app. Make sure that all of the settings
are valid and match the physical configuration of the system. If that doesn't
correct the problem, you have two choices - either contact NeXT for software
support at [phone] or reinstall NeXTSTEP using the boot floppy and
CD-ROM that came with your system.