User`s guide

❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle
your prints, follow the instructions of the paper.
❏ Run the Head Cleaning utility.
& “Cleaning the Print Head” on page 90
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 92
❏ If the paper is smeared with ink after printing, clean the interior of the product.
& “Cleaning the interior of the product” on page 98
❏ If you are printing high-density data on plain paper using automatic 2-sided printing, lower the Print Density and
choose a longer Increased Ink Drying Time in the Print Density Adjustment window (for Windows) or in the
Two-sided Printing Settings (for Mac OS X) of your printer driver.
& “2-sided printing” on page 41
❏ If there is problem with copy quality, clean the surface of the scanner glass.
& “Cleaning the exterior of the product” on page 97
Miscellaneous Printout Problems
Incorrect or garbled characters
❏ Clear any stalled print jobs.
& “Canceling Printing” on page 38
❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 100
Incorrect margins
❏ Make sure that the paper is loaded into the paper cassette correctly.
& “Loading Paper” on page 21
❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the
page.
& “Printable area” on page 127
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 100
User’s Guide
Troubleshooting for Printing/Copying
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