® 24-pin Dot Matrix Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Contents Chapter 1 Paper Handling Selecting a Paper Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Paper source and paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Setting the paper release lever . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Adjusting the Paper-Thickness Lever. . . . . . . . . . . . . . . . . . . . . . . . . .3 Loading Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 35 Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 36 Chapter 3 Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Your Printer’s Default Settings.
Appendix A Product Information Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Warnings, cautions, and notes . . . . . . . . . . . . . . . . . . . . . . . . .124 Hot parts caution symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . .124 For United Kingdom users . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Printer Parts . . . . . . . . . . . . .
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Chapter 1 1 Paper Handling 1 Selecting a Paper Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Paper source and paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Setting the paper release lever . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1 Adjusting the Paper-Thickness Lever. . . . . . . . . . . . . . . . . . . . . . . . . .3 Loading Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a Paper Source Your printer can print on single sheets, continuous paper, multipart forms, and labels. c Caution: Do not use paper that is folded, creased, curled, torn, stained, or stamped. Always use new, clean paper that meets the paper specifications. See “Paper” on page 133 for more detailed information. Your printer can accommodate several paper types through two paper sources: paper guide or tractor. You should select the paper source depending on the type of paper you are using.
Setting the paper release lever Set the paper release lever to select the paper-feeding method you want the printer to use. The paper release lever has two positions: for tractor feeding and for single-sheet feeding, as explained below. 1 1 1 1 1 Single-sheet feeding position - to use the paper guide. 1 1 Tractor feeding position - to use the tractor.
The higher the number you set the paper-thickness lever to, the wider the space between the platen and print head. If your printout appears faint or characters seem skipped or missing, this setting may be too high. On the other hand, if the setting is too low, your printout may appear smudged, the paper may not feed correctly, or the ribbon may become damaged. The following table provides guidelines for selecting the appropriate lever position for the type of paper you are using.
Loading Continuous Paper 1 Your printer can print on continuous paper from 101.6 to 254 mm (4.0 to 10.0 inches) wide. See “Continuous paper” on page 134 for detailed continuous paper specifications. You can load continuous paper from the tractor unit. 1 1 Positioning the continuous paper supply When you load continuous paper, make sure to line up the paper supply with the tractor so the paper feeds smoothly into the printer as shown below.
Loading continuous paper with the tractor When using continuous paper, it is a good idea to set the Auto tear-off function in the default-setting mode to on. For more information, see “About Your Printer’s Default Settings” on page 41. 1. Make sure that the paper release lever is set to the tractor feeding position. 2. Slide the edge guide all the way to the left.
3. Facing the back of the printer, release the sprocket lock levers by pushing them up. sprocket lock lever 1 1 1 4. Position the left sprocket so that the sprocket pins are to the left of the arrow mark (0 position) on the back of the printer. Then push down the lock lever to lock the sprocket in place. 1 1 1 1 1 Note: Printing starts at the arrow mark (0 position) on the back of the printer.The unprintable area is to the left of the arrow mark. 1 5.
6. Slide the center paper support to the middle of the two sprockets. 7. Open the sprocket covers of the both sprockets. sprocket cover 8. Fit the first two holes of the continuous paper over the sprocket pins on both sides. Be sure to position your paper supply so that the printable side faces up.
c Caution: Make sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoothly into the printer. 1 1 9. Close the sprocket covers. 1 1 10. Slide the right sprocket to remove any slack in the paper. Then push down the sprocket lock lever to lock the sprocket in place. 1 1 1 1 1 Note: Before turning the printer on, install the ribbon cartridge. Otherwise, paper jams may occur. 11. Turn on the printer if it is turned off. The printer is ready to start printing.
Note: ❏ Always make sure there is at least one more sheet than required; continuous paper may not feed properly if it is not fed through the sprockets. ❏ Do not pull the loaded paper out of the tractor unit while the printer is on. Doing so may cause paper jams or printer malfunctions, also the top-of-form position setting may become misadjusted. ❏ Do not pull out paper that is not ejected completely after pressing the Load/Eject button.
1. When printing is finished, the printer advances the perforation of the final printed page to the tear-off position. Tear off all printed pages using the tear-off edge of the printer cover. 1 1 tear-off edge 1 1 1 Note: If your paper’s perforation is not properly aligned with the tear-off edge, you can adjust the tear-off position using the Micro Adjust function as described in “Adjusting the tear-off position” on page 19. 2.
Loading Single Sheets Your printer can print on single sheets of paper from 90 to 257 mm (3.5 to 10.1 inches) wide. See “Single sheets” on page 134 for detailed single-sheet paper specifications. Note: If you load long paper (for example, legal size paper), leave enough space at the back of the printer so that the paper is not obstructed. Follow these steps to load single sheets from the paper guide. 1. Make sure the paper guide and the ribbon cartridge are attached as described in the Setup Sheet.
4. Slide the edge guide until it rests against the guide mark. 1 guide mark 1 1 1 5. While aligning the left side of a sheet of paper with the edge guide, insert it into the printer until it meets resistance. Be sure to load paper printable side up and the top of the paper first. 1 1 1 1 After a few seconds, the printer automatically advances the paper to the loading position. The printer is ready to start printing.
❏ If you need to adjust the position of the paper after it is loaded, see “Adjusting the top-of-form position” on page 20 and follow the instructions. ❏ Do not pull out paper that is not ejected completely after pressing the Load/Eject button. Doing so may cause paper jams or printer malfunctions, also the top-of-form position setting may become misadjusted. After printing a sheet, the printer ejects it onto the paper guide and the Paper Out and Pause lights come on.
You can load single-sheet multipart forms from the paper guide. For instructions, see “Loading Single Sheets” on page 12. You can load continuous multipart forms in the same way as you load ordinary continuous paper. For instructions, see “Loading Continuous Paper” on page 5. c Caution: When printing on multipart forms, make sure that your software settings keep the printing entirely within the printable area of the forms. Printing on the edge of a multipart form can damage the print head.
To tear off and eject labels When using continuous forms, always tear off and eject labels as described below. c Caution: Never feed labels backward using the Load/Eject button. Labels can easily peel off their backing and jam the printer. 1. At the back of your printer, tear off the last label form that has entered the printer. See the illustration below. 2. Press the LF/FF button to eject the last label form forward.
Switching Between Continuous Paper and Single Sheets 1 You can easily switch between continuous paper and single sheets without removing the continuous paper from the tractor. Switching to single sheets 1 Follow these steps to switch from continuous paper to single sheets: 1 1. When the Auto tear-off function is turned on, the printer advances the paper to the tear-off position automatically. 2. Tear off the printed pages.
Switching to continuous paper Follow these steps to switch from single sheets to continuous paper: 1. If necessary, press the Load/Eject button to eject the last printed single sheet. 2. Make sure continuous paper is loaded in the printer as described in “Loading continuous paper with the tractor” on page 6. 3. Set the paper release lever to the tractor feeding position. The printer automatically advances the continuous paper from the standby position to the loading position when it receives data.
Using the Micro Adjust Function 1 The Micro Adjust function allows you to move the paper forward or backward in 0.141 mm (1/180-inch) increments so that you can make precise adjustments to the top-of-form and tear-off positions. 1 1 Adjusting the tear-off position If your paper perforation is not aligned with the tear-off edge, you can use the Micro Adjust function to move the perforation to the tear-off position.
Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper. 4. Tear off the printed pages. 5. Press the Pause button to exit the Micro Adjust mode. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing.
4. Hold down the Pause button for about three seconds. The Pause light starts flashing and the printer enters the Micro Adjust mode. 5. Press the LF/FF D button to move the top-of-form position down on the page, or press the Load/Eject U button to move the top-of-form position up on the page. Note: ❏ The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper.
22 Paper Handling
Chapter 2 Printer Software 2 About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 2 Using the Printer Driver with Windows Me, 98, and 95 . . . . . . . . .24 Accessing the printer driver from Windows applications . . .25 Accessing the printer driver from the Start menu. . . . . . . . . .26 Changing the printer driver settings . . . . . . . . . . . . . . . . . . . . .27 2 Using the Printer Driver with Windows XP, 2000 and NT 4.0 . . . .
About Your Printer Software The EPSON printer software that comes with your printer includes the printer driver software and EPSON Status Monitor 3. The printer driver is software that allows your computer to control the printer. You need to install the printer driver so your Windows software applications can take full advantage of the printer’s capabilities. EPSON Status Monitor 3 allows you to monitor the status of your printer, alerts you when errors occur, and provides you with troubleshooting tips.
❏ When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications. See “Accessing the printer driver from the Start menu” on page 26 for more information. See “Changing the printer driver settings” on page 27 to check and change printer driver settings. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements.
2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu. These menus contain the printer driver settings. 3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 27 to change the settings.
4. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 27 to change the settings. 2 2 Changing the printer driver settings You can change the printer driver settings from the printer’s Properties dialog box. For an overview of the available settings, see “Printer Driver Settings Overview” on page 33.
Using the Printer Driver with Windows XP, 2000 and NT 4.0 You can access the printer driver from your Windows applications or from the Start menu. ❏ When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications” on page 28 for more information. ❏ When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications.
1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2 2 2 2 2 2. Make sure that your printer is selected and then right-click your printer icon and select Printing Preferences (Windows XP or 2000) or click Printer, Setup, Properties, or Options (Windows NT 4.0). (You may need to click a combination of these buttons.
3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 32 to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: Note: The screen shots used in this procedure are from the Windows 2000 operating system. They may vary in appearance from what actually appears on your screen. 1. For Windows 2000 or NT 4.
2. Right-click your printer icon, and click Printing Preferences (for Windows XP or 2000), Document Defaults (for Windows NT 4.0). The Printing Preferences dialog box or the Document Properties dialog box, which contains the Layout and Paper/Quality menus (Windows XP or 2000) or the Page Setup and Advanced menus (Windows NT 4.0) appears. These menus display the printer driver settings.
3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 32 to change the settings. Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings: Layout menu and Paper/Quality menu (Windows XP or 2000) or Page Setup menu and Advanced menu (Windows NT 4.0). You can also change settings on the Utility menu in the printer software.
Printer Driver Settings Overview 2 The following tables show the Windows printer driver settings. Note that not every setting is available in all versions of Windows. 2 Printer settings Settings Explanations 2 Paper size Select the size of the paper you want to use. If you do not see your paper size, use the scroll bar to scroll through the list. If your paper size is not included in the list, click Custom or User Defined Size and enter the paper size in the dialog box that appears.
Settings Explanations Halftone Click this button to set the brightness and contrast, input the RGB gamma, or make other settings. The Halftone Color Adjustment dialog box appears. For details, click Help in this dialog box. Monitoring settings Settings Explanations EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button. To monitor the printer, make sure the Monitor the printing status check box is selected.
Note: If you install the driver using Add Printer in the Printers folder, or using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in the Setup Sheet. Before using EPSON Status Monitor 3, be sure to read the README file on the driver disk. This file contains the latest information on the utility. 2 2 2 2 Setting up EPSON Status Monitor 3 Follow these steps to set up EPSON Status Monitor 3: 1.
3. The following settings are available: Select Notification Displays the error item check box ON/OFF status. Clear this check box to do not display the error notification. Select Shortcut icon The selected icon is displayed in the system tray on the taskbar on the computer screen. The setting’s example is shown on the right window. By clicking the shortcut icon, you can access EPSON Status Monitor 3 easily.
Chapter 3 Control Panel 3 Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 3 Selecting a Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 About Your Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . .41 Understanding default settings . . . . . . . . . . . . . . . . . . . . . . . . .41 Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Buttons and Lights Power LF/FF Paper Out Micro Adjust 1 Pause Load/Eject 3sec LF/FF button ❏ Feeds paper line by line when pressed shortly. ❏ Ejects a single sheet or advances continuous paper to the next top-of-form position when held down for a few seconds. 2 Micro Adjust When you hold down the Pause button for three seconds, the printer enters the Micro Adjust mode. In this mode, you can adjust the top-of-form and tear-off positions by pressing the LF/FFD and Load/EjectU buttons.
4 Pause button ❏ Stops printing temporarily, and resumes printing when pressed again. 3 ❏ When held down for three seconds, enters the Micro Adjust mode. When pressed again, exits the Micro Adjust mode. 3 Pause light 3 ❏ On when the printer is paused. ❏ Flashes when the printer is in the Micro Adjust mode. 5 3 Paper out light ❏ On when no paper is loaded in the selected paper source or paper is not loaded correctly. ❏ Flashes when paper has not been fully ejected.
Selecting a Font You can select the printer’s fonts, pitch, and size by using the default-setting mode. See “Changing default settings” on page 47 for instructions on how to change the default settings. Note: ❏ The available pitch or size depends on the font you select. See the table below for more information.
About Your Printer’s Default Settings 3 The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode. For a detailed description of the settings you can change in the default-setting mode, see “Understanding default settings” on page 41.
Setting Options (default in bold) Baud rate** 19200BPS, 9600BPS, 4800BPS, 2400BPS, 1200BPS, 600BPS, 300BPS Parity** None, Odd, Even, Ignore Data length** 8bit, 7bit Packet mode Auto, Off Auto CR (carriage return)* Off, On A.G.
Page length for tractor This setting allows you to set the page length (in inches) for the continuous paper loaded on the tractor. Skip over perforation This feature is available only when continuous paper is selected as the paper source. When you turn on this feature, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page.
0 slash Select the zero character with a slash ( ) (this feature is on) or without a slash (0) (this feature is off). The slash allows you to easily distinguish between the uppercase letter “O” and a zero. High speed draft When high speed draft is on, the printer prints up to 300 cps (characters per second) at 10 cpi (characters per inch), or 360 cps at 12 cpi. When it is off, the printer prints 225 cps at 10 cpi, or 270 cps at 12 cpi.
Baud rate (For LQ-630S only) Use this option to set the data transfer rate (baud) for the serial interface. The baud rate is measured in bits per second (bps). See your computer manual and software documentation for the proper setting. Parity (For LQ-630S only) When this option is set to None, parity checking is disabled. The parity bit, if used, provides a basic form of error detection. See your computer manual and software documentation for the proper setting.
Character table You can select from among 13 to 36 standard character tables, depending on the country of purchase. See “Default-setting mode” on page 41 for more information. International character set for italic table You can select among several international character sets for the italic character table. Each character set contains eight characters that vary depending on the country or language, so you can customize the italic table to suit your printing needs.
Changing default settings Follow these steps to enter the default-setting mode and change the printer’s default settings: Note: ❏ To print the language selection and default-setting mode instructions, you need five sheets of A4 or letter size single-sheet paper or five pages of continuous paper that is at least 279 mm (11 inches) long and 210 mm (8.3 inches) wide. See “Loading Continuous Paper” on page 5 and “Loading Single Sheets” on page 12 for instructions on loading continuous paper and single sheets.
5. Press the Load/Eject button to print the default-setting mode instructions (four pages) in the language you selected. The printed instructions list the settings you can change, describe how to change them, and show you how the control panel lights help you make settings. Use these instructions to change the printer’s default settings from the control panel. Note: The arrows in the instructions indicate the printer’s current settings. 6.
Lock-Out Mode 3 You can restrict the use of buttons on the control panel by using the lock-out mode. In the basic setting, you can only use the Pause and Load/Eject buttons, when the lock-out mode is on. Turning on or off the lock-out mode You can turn on or off the lock-out mode easily by using buttons on the control panel. Follow these steps to turn on the lock-out mode: 1. Make sure the printer is turned off. 2.
Follow these steps to change the lock-out mode setting: 1. When using continuous paper, make sure paper is loaded and the printer is turned off. c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer. 2. Turn on the printer while holding down both the Load/Eject and LF/FF buttons more than five seconds. The printer enters the lock-out setting mode.
Chapter 4 Troubleshooting 4 Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 4 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Paper loading or feeding problems . . . . . . . . . . . . . . . . . . . . . .55 Printing position problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your printer problem using this table, see “Problems and Solutions” on page 53. State of panel lights Beep pattern Problem Solution n Power n Pause n Paper Out ••• No paper is loaded in the selected paper source.
n Power f Pause o Paper Out – The print head is overheated. 4 Wait for a few minutes; the printer resumes printing automatically once the print head cools. n = on, o = off, f = flashing ••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps) 4 4 Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. Use the information in this section to find the source of and solution to printer problems that occur.
Power supply problems The control panel lights come on briefly but then go off and stay off. Cause What to do The printer’s voltage rating does Check the printer and the outlet not match the voltage of your voltage ratings. If the voltages do not electrical outlet. match, unplug the printer immediately and contact your dealer. w Warning: Do not reconnect the power cord to an electrical outlet with the wrong voltage for your printer. The printer does not work and the control panel lights are off.
Paper loading or feeding problems 4 Single sheets The printer does not load single-sheet paper or does not feed it properly. Cause What to do Continuous paper is in the Press the Load/Eject button to remove the paper path. continuous paper. Set the paper release lever to the single-sheet feeding position and insert a new sheet. See “Switching to single sheets” on page 17 for more information. The paper source is set to Set the paper release lever to the single-sheet tractor feeding. feeding position.
The paper is old or creased. Use only new, clean sheets of paper. Note: If paper is jammed in the paper path, see “Clearing a Paper Jam” on page 71. The paper-thickness lever Set the paper-thickness lever to match the is set incorrectly. thickness of your paper. See “Adjusting the Paper-Thickness Lever” on page 3. The printer does not fully eject the paper. Cause What to do You may not be able to fully eject your paper using the LF/FF button. Use the Load/Eject button to eject the paper.
Continuous paper The printer does not load continuous paper or does not feed it properly. Cause What to do The paper source is set to single-sheet feeding. Set the paper release lever to the tractor feeding position. See “Setting the paper release lever” on page 3 for more information. The paper has come off the tractor. Reattach the paper to the tractor as described in “Loading Continuous Paper” on page 5.
The paper supply is too far away from the printer. Make sure that your paper supply is within 1 meter (3 feet) of the printer. The holes on the sides of the paper are misaligned. Check that the holes on the sides of the paper are aligned with each other. Also make sure the sprocket units are locked and their covers are closed. The paper-thickness lever is set incorrectly. Set the paper-thickness lever to match the thickness of your paper. See “Adjusting the Paper-Thickness Lever” on page 3.
The paper size setting in your Check the paper size setting in your application or the printer driver. application or the printer driver may not match the size of the paper you are using. 4 The printer’s page length setting for the tractor may not match the size of the continuous paper you are using. Check Page length for tractor of the printer’s default settings. See “Changing default settings” on page 47 for more information. Paper is jammed inside the printer.
Printing position problems Wrong top-of-form position Your printing appears too high or low on the page. Cause What to do The paper size setting in your Check the paper size setting in your application software or printer application or printer driver. driver does not match the size of the paper you are using. The printer’s page length setting for the tractor does not match the size of the continuous paper you are using. Change Page length for tractor setting using the printer’s default-setting mode.
Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper. Cause What to do The tear-off position setting is Adjust the tear-off position using the incorrect. Micro Adjust function. See “Adjusting the tear-off position” on page 19 for more information. The printer you want to use is Choose the correct printer from the not selected in your software. Windows desktop or in your application before printing.
Printing or printout quality problems The Pause light is off but the printer does not print. Cause What to do The interface cable is not plugged in securely. Check that both ends of the cable between the printer and the computer are plugged in securely. If the cable is connected correctly, run a self test as described in “Printing a Self Test” on page 73. Your interface cable does not meet the printer and/or computer specifications.
The printer sounds like it is printing, but nothing prints. Cause What to do 4 The ribbon cartridge is not installed properly. Reinstall the ribbon cartridge as described in “Replacing the ribbon cartridge” on page 118. 4 The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the ribbon cartridge” on page 118. 4 Select the desired paper source. See “Selecting a Paper Source” on page 2 for more information. 4 The paper source is not selected correctly.
There is too much slack in the Remove any slack in the ribbon by ribbon or the ribbon has come turning the ribbon-tightening knob, or loose. replace the ribbon cartridge as described in “Replacing the ribbon cartridge” on page 118. Lines of dots are missing in the printout as shown below. Cause What to do The ribbon cartridge is not installed correctly, and the ribbon is twisting or slackening. Stop printing and reinstall the ribbon cartridge as described “Replacing the ribbon cartridge” on page 118.
Incorrect characters are printed. Cause 4 What to do Your printer and the computer Make sure that you use the correct may not be communicating interface cable and that the correctly. communications protocol is correct. Refer to the Setup Sheet and your computer documentation. If you installed the optional interface card, also see the Administrator’s Manual packaged with it. Your printer is connected via a serial interface and the setting of the flow control is incorrect.
Printing starts too high or too low on the page. Cause What to do The paper size settings in your application software do not match the size of the paper loaded in the printer. Change the paper size settings in your application software or printer driver to match the size of the paper you are using. The top margin or loading position setting is incorrect. Check and adjust the top margin and loading position settings in your software, or adjust the top-of-form position using the Micro Adjust function.
All the text is printed on the same line. Cause 4 What to do No line feed command is sent Turn on the auto line feed option in the at the end of each line of text. default-settings mode, so that the printer automatically adds a line feed code to each carriage return. See “Changing default settings” on page 47 for more information. The printout has extra blank lines between lines of text. 4 4 4 Cause What to do Two line feed commands are being sent at the end of each line of text.
Printing starts lower on the page than you expect, or the bottom of a page is printed at the top of the next page. Cause What to do The lines-per-page, top and Adjust these settings in your application bottom margin, or form length software, as follows: setting is incorrect. If your application software has a lines-per-page setting, set it to 66 for letter size paper or 70 for A4 size paper.
Make sure that EPSON USB Printer Devices appears on the Device Manager menu (for Windows Me and 98 only) If you canceled the plug-and-play driver installation before the procedure was complete, either the USB printer device driver or the printer driver may be incorrectly installed. Follow these steps to check the installation and reinstall the drivers: 1. Turn the printer on, and plug the USB cable into the printer and the computer. 4 4 4 4 2.
If USB Printer appears under Other devices, the USB printer device driver is not installed correctly. If EPSON LQ-630 appears, the printer driver is not installed correctly. If neither USB Printer nor EPSON LQ-630 appears under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again. 4. Under Other devices, select USB Printer or EPSON LQ-630 and click Remove. Then, click OK. 5. When the following dialog box appears, click OK.
Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable, try one or more of these solutions: 4 ❏ Make sure that the cable you are using is a standard, shielded USB cable. 4 ❏ If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printer directly to the computer’s USB port. 4 ❏ For Windows Me and 98, try reinstalling the USB printer device driver and the printer software.
3. If continuous paper is jammed in the printer, tear off the fresh supply at the back of the printer. 4. Open the paper bail and remove the paper. Remove any remaining pieces of paper. If the paper is stuck where the printer ejects it, gently pull the paper out of the printer. 5. Close the paper bail and printer cover, then turn on the printer. Make sure the Paper Out and Pause lights are off.
2. While holding down the Pause button, turn on the printer. The printer enters the bidirectional adjustment mode. When using continuous paper, the printer prints the instruction sheet and the first set of alignment patterns. 3. When using single-sheet paper, load paper in the printer. The printer prints the instruction sheet and the first set of alignment patterns. 4.
1. When using continuous paper, make sure paper is loaded, and the paper release lever is set to the correct position. Then turn off the printer. c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer. 2. To run the test using the Draft font, turn on the printer while holding down the LF/FF button. To run the test using the printer’s letter-quality fonts, turn on the printer while holding down the Load/Eject button.
Printing Hex Dump If you are an experienced user or a programmer, print a hexadecimal dump to isolate communication problems between the printer and your software program. In hex dump mode, the printer prints all data it receives from the computer as hexadecimal values. Follow these steps to print a hex dump: Note: The hex dump feature is designed for a connection with DOS-based PC. 1. When using continuous paper, make sure that the paper is loaded and the printer is turned off. 2.
Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
“Cyprus” on page 109 “Luxemburg” on page 98 “Bulgaria” on page 111 “Finland” on page 96 “Macedonia” on page 97 “Portugal” on page 94 “Switzerland” on page 99 “Romania” on page 111 “Slovenia” on page 98 “Estonia” on page 111 “Latvia” on page 111 “Lithuania” on page 112 4 “Israel” on page 112 “Middle East” on page 112 “South Africa” on page 112 “Bosnia Herzgovina” on page 113 4 “Argentina” on page 113 “Chile” on page 114 “Costa Rica” on page 115 “Brazil” on page 114 “Colombia” “Mexico” o
0 892 899 999 (0,34 E/minute) Ouvert du lundi au samedi de 9h00 à 20h00 sans interruption http://www.epson.fr/support/selfhelp/french.htm pour accéder à l'AIDE EN LIGNE. http://www.epson.fr/support/services/index.shtml pour accéder aux SERVICES du support technique. Centres de maintenance AJACCIO CIM Tél : 04.95.23.73.73 Le Stiletto - Lot N° 5 Fax : 04.95.23.73.70 20090 AJACCIO AMIENS Tél : 03.22.22.05.04 FMA Fax : 03.22.22.05.01 13, rue Marc Sangnier 8000 AMIENS ANNECY (td) Tél : 04.50.10.21.
BORDEAUX Tél : 05.56.34.85.16 FMA Fax : 05.56.47.63.18 4 Parc d'activités Chemin Long Allée James Watt - Immeuble Space 3 4 33700 MERIGNAC BORDEAUX Tél : 05.57.10.67.67 MAINTRONIC Fax : 05.56.69.98.10 4 11/19 rue Edmond Besse Immeuble Rive Gauche 33300 BORDEAUX BOURGES (td) Tél : 02.48.67.00.38 BEGELEC Fax : 02.48.67.98.88 4 4 18, avenue du 11 Novembre 18000 BOURGES BREST Tél : 02.98.42.01.29 FMA Fax : 02.98.02.17.24 4 CAEN Tél : 02.31.84.80.82 TMS Fax : 02.31.84.80.
DIJON Tél : 03.80.51.17.17 FMA Fax : 03.80.51.23.00 60, rue du 14 Juillet Parc des Grands Crus 21300 CHENOVE GRENOBLE (td) Tél : 04.38.37.01.19 FMA Fax : 04.76.44.78.92 2 rue Mayencin 38400 ST MARTIN D'HERES GRENOBLE Tél : 04.76.25.87.87 MAINTRONIC Fax : 04.76.25.88.10 Les Akhesades Bât B. Rue Irène Joliot Curie 38320 EYBENS HEROUVILLE ST CLAIR Tél : 02 31 53 66 83 BEGELEC Fax : 02 31 53 66 84 ZI de la Sphère 558 rue Léon Foucault 14200 HEROUVILLE ST CLAIR LE HAVRE Tél : 02.32.74.27.
LILLE Tél : 03.20.19.04.10 MAINTRONIC Fax : 03.20.19.04.19 4 Synergie Park 9, avenue Pierre et Marie Curie 4 59260 LEZENNES LIMOGES Tél : 05.55.10.36.75 MAINTRONIC Fax : 05.55.77.44.00 4 LYON Tél : 04.78.35.38.65 FMA Fax : 04.78.35.24.99 4 LYON Tél : 04.72.14.95.00 4 MAINTRONIC Fax : 04.78.41.81.96 43 rue Cruveilher 87000 LIMOGES 136, chemin Moulin Carron 69130 ECULLY 4 9, allée du Général Benoist ZAC du Chêne 69500 BRON LYON Centre Tél : 04.72.56.94.85 MAINTRONIC Fax : 04.72.56.
METZ Tél : 03 87 66 92 00 FMA Fax : 03 87 66 18 22 104 rue de Pont à Mousson 57950 MONTIGNY LES METZ METZ Tél : 03.87.76.98.30 MAINTRONIC Fax : 03.87.76.31.15 TECHNOPOLE 2000 6, rue Thomas Edison 57070 METZ MONTPELLIER Tél : 04.67.15.66.80 MAINTRONIC Fax : 04.67.22.50.91 Parc Ateliers Technologiques 2, avenue Einstein 34000 MONTPELLIER MULHOUSE Tél : 03.89.61.77.88 FMA Fax : 03.89.31.05.25 106, rue des Bains 68390 SAUSHEIM NANCY Tél : 03.83.44.44.00 FMA Fax : 03.83.44.10.
NICE Tél : 04.93.14.01.70 FMA Fax : 04.93.14.01.73 4 329, avenue des PUGETS Bât A.2 - Le Réal 4 06700 ST LAURENT DU VAR NICE Tél : 04.92.91.90.90 MAINTRONIC Fax : 04.93.33.98.
PARIS 14ème Tél : 01.45.45.57.65 FMA Fax : 01.45.39.48.86 63, rue de Gergovie 75014 PARIS PARIS EST (td) Tél : 01.60.06.02.02 BEGELEC Fax : 01.60.06.02.60 3, allée Jean Image 77200 TORCY PARIS NORD Tél : 01.40.85.98.08 FMA Fax : 01.47.92.00.85 30, av. du vieux Chemin de St Denis 92390 VILLENEUVE LA GARENNE PARIS SUD Tél : 01.64.46.44.01 BEGELEC Fax : 01.69.28.83.22 Immeuble Femto 1, avenue de Norvège 91953 LES ULIS PAU Tél : 05.59.40.24.00 MAINTRONIC Fax : 05.59.40.24.
RENNES Tél : 02.99.23.62.23 MAINTRONIC Fax : 02.99.23.62.20 4 Parc d’affaires de la Bretèche Bât 2 4 35760 RENNES ST GREGOIRE ROUEN Tél : 02 35 12 41 66 BEGELEC Fax : 02 35 12 41 67 4 Technopole des Bocquets Immeuble le Dulong 75 Allée Paul Langevin 4 76230 BOIS GUILLAUME STRASBOURG Tél : 03.88.55.38.18 FMA Fax : 03.88.55.41.
TOURS Tél : 02.47.25.10.60 BEGELEC Fax : 02.47.25.10.72 25, rue des Granges Galand ZI des Granges Galand 37550 ST AVERTIN TROYES (td) Tél : 03.25.49.78.96 BEGELEC Fax :03.25.49.78.97 15, rue des Epingliers 10120 St ANDRE LES VERGERS VALENCIENNES Tél : 03 27 19 19 05 BEGELEC (td) Fax : 03 27 19 19 06 14C rue Pierre Mathieu 59410 ANZIN Spain EPSON IBÉRICA, S.A. Avda. Roma 18-26, 08290 Cerdanyola, Barcelona, España Tel.: 34.93.5821500 Fax: 34.93.5821555 CENTRO DE ATENCIÓN AL CLIENTE Tel.
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VALENCIA VALENCIA GINSA INFORMÁTICA, S.A. 96/ 362.21.15 96/393.26.96 C/ ERNESTO FERRER, 16 B 46021 VALLADOLID VALLADOLID ARAQUE PRINT, S.L. 983/ 20.76.12 983/30.95.05 BAILARÍN VICENTE ESCUDERO, 2 47005 BILBAO VIZCAYA DATA SERVICE, S.L. 94/ 446.79.86 94/446.79.87 C/ MATICO, 29 48007 BILBAO VIZCAYA TECNIMAC 94/ 410.63.00 94/470.24.23 C/. MONTE INCHORTA, 1 48003 ZARAGOZA ZARAGOZA OFYSAT, S.L. 976/ 30.40.10 976/32.03.
0800 220 546 4 Republic of Ireland Stylus Products Warranty & Support 4 01 679 9016 4 Other Products Warranty & Support 01 679 9015 4 Sales 1 800 409 132 4 www.epson.co.uk 4 Italy EPSON Italia S.p.a. 4 Via M. Viganò de Vizzi, 93/95 20092 Cinisello Balsamo (MI) 4 Tel. 02.660.321 4 Fax. 02.612.36.22 Assistenza e Servizio Clienti 4 TECHNICAL HELPDESK 02.268.300.58 4 www.epson.
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COMPUTER ASSISTANCE S.A.S. INFORMAINT S.N.C. Filiale di Olbia S.T.E. S.N.C. di Ciarrocchi A.& C. 1a Traversa Via del Gallitello Via Monte Pasubio, 22 Via Settimo Torinese, 5 07026 OLBIA 65016 MONTESILVANO (PE) 85100 POTENZA Tel: 0971-489973 Fax: 0971-476892 Tel: 0789-23786 Fax: 0789-203891 Tel : 085-4453664 4 4 Fax : 085-4456860 COMPUTER LAB S.N.C. JAM S.R.L. TECMATICA S.R.L. Via Quaranta, 29 Piazza Principale, 9 Via S.
COMPUTER SERVICE 2 S.N.C. MEDIEL S.N.C. filiale di Catania TECNO STAFF S.R.L. Via V.Guindani, 10 Via Novara, 9 00199 ROMA 26100 CREMONA 95125 CATANIA (CT) Tel : 06-8606173 Tel/Fax : 0372-435861 Tel : 095-7169125 Fax : 06-86200117 Via Vivaldi, 19 Fax : 095-7160889 COMPUTER SERVICE 2 S.N.C. MEDIEL S.R.L. TECNO STAFF S.R.L. Via S. Caterina, 14 Via P. Savani, 12/C 43100 PARMA 89121 REGGIO CALABRIA Via A.Manzoni, 263/265 Tel : 0521-941887 Tel : 0965-654711 06087 PONTE S.
1400 - 197 Lisboa 4 Tel.: 21 303 54 00 Fax: 21 303 54 90 4 Serviço de Apoio a Clientes 707 222 000 4 www.epson.pt 4 Austria EPSON Deutschland GmbH 4 Service & Support 0810-200113 4 Monday to Friday: 9 a.m. to 9 p.m. 4 Saturday to Sunday: 10 a.m. to 4 a.m. Public holidays: 10 a.m. to 4 p.m. 4 (0,7 E per minute) www.epson.at/support/ 4 Netherlands EPSON Deutschland GmbH 4 Service & Support 4 043-3515762 Monday to Friday: 9 a.m. to 9 p.m. 4 Saturday to Sunday: 10 a.m. to 4 a.m.
Public holidays: 10 a.m. to 4 p.m. www.epson.nl/support/ Belgium EPSON Deutschland GmbH Service & Support 070-222082 Monday to Friday: 9 a.m. to 9 p.m. Saturday to Sunday: 10 a.m. to 4 a.m. Public holidays: 10 a.m. to 4 p.m. (9 a.m. to 6 p.m.: 0,1735 E per minute, remaining time: 0,0868 E per minute) www.epson.be/support/ www.epson.be/nl/support/ Denmark Warranty & Support 80 88 11 27 Sales 38 48 71 37 www.epson.
0800 523 010 4 Sales (09) 8171 0083 4 www.epson.fi 4 Croatia RECRO d.d. 4 Trg Sportova 11 10000 Zagreb 4 Tel.: 00385 1 3091090 4 Fax: 00385 1 3091095 Email: servis@recro.hr 4 www.epson@recro.hr Macedonia 4 DIGIT COMPUTER ENGINEERING 4 3 Makedonska brigada b.b upravna zgrada R. Konkar - 4 91000 Skopje Tel.: 00389 91 463896 oppure 4 00389 91 463740 4 Fax: 00389 91 465294 E-mail: digits@unet.com.
REMA COMPUTERS Str. Kozara, 64-B-111000 Skopje Tel.: 00389 91 118 159 oppure 00389 91 113 637 Fax: 00389 91 214 338 E-mail: slatanas@unet.com.mk oppure www.rema@unet.com.mk Slovenia REPRO LJUBLJANA d.o.o. Smartinska 106 1000 Ljubljana Tel.: 00386 1 5853417 Fax: 00386 1 5400130 E-mail: bojan.zabnikar@repro.si Luxemburg EPSON Deutschland GmbH Service & Support 0352-26483302 Monday to Friday: 9 a.m. to 9 p.m. Saturday to Sunday: 10 a.m. to 4 a.m.
Public holidays: 10 a.m. to 4 p.m. 4 (9 a.m. to 6 p.m.: 0,1435 E per minute, remaining time: 0,0716 E per minute) 4 http://www.epson.de/eng/support/ 4 Switzerland EPSON Deutschland GmbH 4 Service & Support 0848-448820 4 Monday to Friday: 9 a.m. to 9 p.m. 4 Saturday to Sunday: 10 a.m. to 4 a.m. Public holidays: 10 a.m. to 4 p.m. 4 (CH local tariff) www.epson.ch/support/ 4 www.epson.ch/fr/support/ 4 Hungary EPSON Deutschland GmbH 4 Service & Support 0680014-783 4 Monday to Friday: 9 a.m.
Slovac Republic EPSON Deutschland GmbH Service & Support ++421 02 52625241 Monday to Friday: 8.30 a.m. to 5 p.m. http://www.epson.sk/support/ Czek. Republic EPSON Deutschland GmbH Service & Support 00420-800142052 Monday to Friday: 9 a.m. to 5.30 p.m www.epson.cz/support/ Norway Warranty & Support 800 11 828 Sales 23 16 21 24 www.epson.
Sales 4 08 519 92 082 www.epson.se 4 Yugoslavia 4 BS PPROCESOR d.o.o. Hazdi Nikole Zivkovica 2 4 Beograd-F.R. Tel.: 00381 11 328 44 88 4 Fax: 00381 11 328 18 70 4 E-mail: vule@bsprocesor.com; www.goran@bsprocesor.com 4 www.gorangalic@sezampro.yu Greece 4 POULIADIS ASSOCIATES CORP. 4 142, Sygrou Avenue 176 71 Athens 4 Tel.: 0030 1 9242072 Fax: 0030 1 9241066 4 E-mail: k.athanasiadis@pouliadis.
Turkey ROMAR PAZARLAMA SANAYI VE TICARET A.S. Rihtim Cad. Tahir Han No. 201 Karaköy 80030 Istanbul Tel.: 0090 212 252 08 09 (ext:205) Fax: 0090 212 252 08 04 E-mail: zozenoglu@romar.com.tr PROSER ELEKTRONIK SANAYI VE TICARET LIMITEDN SIRKETI Inönü Caddesi, Teknik Han, No 72 Kat 3, Gümüssuyü Istanbul Tel.: 0090 212 252 17 67 Email: okyay@turk.net DATAPRO BILISIM HIZMETLERI SAN VE TICARET LTD.STI Gardenya Plaza 2, 42-A Blok Kat:20 Atasehir Istanbul Tel.: 0090 216 617775 E-mail: cem.kalyoncu@datapro.com.
ISTANBUL 4 Bilgisayar Hastanesi Inönü Cad. No:72 Teknik Han Kat:3 80090 Gümüssuyu-Taksim/Istanbul 4 Tel : 0 212 252 17 67 4 Fax : 0 212 244 54 79 E-Mail : epson@bilgisayarhastanesi.com 4 Datapro 4 Alemdag cad. Bayir Sok. No:5/3 Kisikli/Istanbul Tel : 0 216 461 77 75 4 Fax : 0 216 344 77 35 E-Mail : epson@datapro.com.tr 4 Romar Rihtim Cad. 201 Tahir Han Karaköy 80030 Istanbul 4 Tel : 0 212 252 08 09 4 Fax : 0 212 252 08 04 E-Mail : romar@romar.com.
E-Mail : epson@datapro.com.tr Bilgisayar Hastanesi Toros Cd. Doktorlar Sitesi Asma Kat No:39 Seyhan/Adana Tel : 0 322 459 87 27 Fax : 0 322 459 87 28 E-Mail : adana@bhtemsilcilik.net ANKARA Bilgisayar Hastanesi Akay Caddesi No: 22/22 Kavaklidere / Ankara Tel : 0 312 417 16 40 Fax : 0 312 417 50 88 E-Mail : ankara@bhtemsilcilik.net Datapro Çetin Emeç Bulvari - 2.Cad. 28/1 Asagiöveçler/Ankara Tel : 0 312 482 03 28 Fax : 0 312 4823754 E-Mail : epson@datapro.com.
E-Mail : romar@romar.com.tr 4 ANTALYA Bilgisayar Hastanesi 4 Y.Ulusoy Bulvari-86.Sok. No:24/33 Antalya 4 Tel: 0 242 248 50 10 Fax: 0 242 248 50 09 4 E-Mail : antalya@bhtemsilcilik.net Romar Burhanettin Onat Cad. Zerdalelik Mah. Ekinciler sitesi A blok N.120/A Antalya Tel : 0 242 312 95 45 Fax : 0 242 312 69 26 4 4 4 E-Mail : romarantalya@romar.com.tr 4 BURSA Bilgisayar Hastanesi Nalbantoglu Taskapi Sk.
Tel: 0 224 225 29 47 Fax : 0 224 225 29 48 E-Mail : epson@datapro.com.tr DENIZLI Bilgisayar Hastanesi Murat dede mahellesi, 357. sokak No 8/b Denizli4 Çesme mevkii Tel : 0 258 241 97 41 Fax : 0 258 242 1148 E-Mail : denizli@bhtemsilcilik.net DIYARBAKIR Bilgisayar Hastanesi Ekinciler Cad. Azc Plaza K:3 No:7 Diyarbakir Tel : 0 412 223 60 60 Fax : 0 412 222 50 96 E-Mail : diyarbakir@bhtemsilcilik.net ERZURUM Bilgisayar Hastanesi Çaykara Cad. Sümbül Sok.
GAZIANTEP 4 Romar Gazi Muhtarpasa Bulvari Buhara Is Merkezi 1 Kat N. 48 Gaziantep 4 Tel : 0 342 215 06 31 4 Fax : 0 342 215 06 32 E-Mail : romargantep@romar.com.tr 4 IZMIR 4 Bilgisayar Hastanesi 1372 Sok. No:24 K:3 D:4-5-6 Çankaya/ Izmir 4 Tel: 0 232 445 80 79 Fax: 0 232 445 80 79 4 E-Mail : izmir2@bhtemsilcilik.net 4 Datapro Sair Esref Bulvari No: Kat 5 Daire 503 4 Ragip Sanli Is Merkezi Izmir 4 Tel : 0 232 4413244 Fax : 0 232 4413245 4 E-Mail : epson@datapro.com.
Tel : 0 232 463 39 74 Fax: 0 232 463 39 75 E-Mail : romar@romar.com.tr KOCAELI Bilgisayar Hastanesi Güzeller Mahellesi, Bagdat Caddesi No 195 Gebze/Kocaeli Tel : 0 262 643 65 66 Fax : 0 262 643 65 67 E-Mail : kocaeli@bhtemsilcilik.net KONYA Bilgisayar Hastanesi Nisantasi Mah. Tamer Sk. Bulus Sit. C Blok 9/A 42060 Selçuklu/Konya Tel : 0 332 238 91 31 Fax : 0 332 238 91 32 E-Mail : konya@bhtemsilcilik.net MERSIN Bilgisayar Hastanesi Istiklal Cad. 33 Sok.
E-Mail : mersin@bhtemsilcilik.net 4 SAMSUN Bilgisayar Hastanesi 4 Çiftlik Mah Sefa Sok. Ayazoglu Apt. 17/1 Samsun 4 Tel : 0 362 231 77 12 Fax : 0 362 234 46 74 4 E-Mail : samsun@bhtemsilcilik.net 4 TEKIRDAG Bilgisayar Hastanesi Omurtak Cad. Ist. Kismi Peksoy Apt. No:58/8 Çorlu/Tekirdag 4 Tel : 0 282 651 71 81 4 Fax : 0 282 652 28 35 E-Mail : tekirdag@bhtemsilcilik.net 4 TRABZON 4 Bilgisayar Hastanesi Kahramanmaras Cad. Ticaret Mektep Sok.
Stavrou Avenue Marlen Cart Office 101-102 Stovolos 2035 Nicosia Tel.: 00357 2 368000 Fax: 00357 2 518250 E-mail: yannis.k@infotel.com.cy; george.p@infotel.com.cy Pouliadis Associated Cyprus Ltd 75, Limassol Avenue 2121 Nicosia Tel. +357 2 490209 Fax +357 2 490240 Poland EPSON Deutschland GmbH Service & Support 00800-4911299 Monday to Friday: 9 a.m. to 5.30 p.m www.epson.
Bulgaria 4 EPSON Deutschland GmbH Service & Support 4 www.epson.bg/support/ 4 Romania EPSON Deutschland GmbH 4 Service & Support +40 212305384115 4 Monday to Friday: 8.30 a.m. to 5.30 p.m. www.epson.ro/support/ 4 Estonia 4 EPSON Deutschland GmbH Service & Support 4 +372 6 718 166 Monday to Friday: 9 a.m. to 6 p.m. 4 http://www.epson.ee/support/ 4 Latvia EPSON Deutschland GmbH 4 Service & Support +371 7286496 4 Monday to Friday: 9 a.m. to 6 p.m.
http://www.epson.lv/support/ Lithuania EPSON Deutschland GmbH Service & Support 8-37-400088 Monday to Friday: 8.30 a.m. to 5.30 p.m. http://www.epson.lt/support/ Israel Warranty & Support 04 8 560 380 www.epson.com Middle East Warranty & Support + 971 (0) 4 352 44 88 or 351 77 77 www.epson.com Email Warranty & Support: epson-support@compubase.co.
For details of EPSON Express centres and Service Repair centres http://www.epson.co.za/support/index.htm 4 Sales 4 (011) 262 9200 or 0800 00 5956 www.epson.co.za/ 4 Bosnia Herzgovina 4 RECOS d.o.o. Vilsonovo setaliste 10 4 71000 Sarajevo Tel.: 00387 33 657 389 4 Fax: 00387 33 659 461 E-mail: recos@bih.net.ba oppure 4 www.edin@recos.ba 4 Argentina EPSON ARGENTINA S.A. 4 Avenida Belgrano 964/970 (1092), Buenos Aires 4 Tel.: (54 11) 4346-0300 4 Fax: (54 11) 4346-0333 www.epson.com.
Brazil EPSON DO BRASIL LTDA. Av. Tucunaré, 720 Tamboré Barueri, São Paulo, SP 06460-020 Tel.: (55 11) 7296-6100 Fax: (55 11) 7295-5624 www.epson.com.br Chile EPSON CHILE, S.A. La Concepción 322 Providencia, Santiago Tel.: (56 2) 236-2453 Fax: (56 2) 236-6524 www.epson.cl Colombia EPSON COLOMBIA, LTDA. Diagonal 109 No. 15-49 Bogotá, Colombia Tel.: (57 1) 523-5000 Fax: (57 1) 523-4180 www.epson.com.
Costa Rica 4 EPSON COSTA RICA, S.A Embajada Americana, 200 Sur y 300 Oeste 4 San José, Costa Rica Tel.: (50 6) 296-6222 4 Fax: (50 6) 296-6046 4 www.epsoncr.com Mexico 4 EPSON MÉXICO, S.A. de C.V. Av. Sonora #150 4 México, 06100, DF 4 Tel.: (52 5) 211-1736 Fax: (52 5) 533-1177 4 www.epson.com.mx 4 Peru EPSON PERÚ, S.A. 4 Av. Del Parque Sur #400 San Isidro, Lima, Perú 4 Tel.: (51 1) 224-2336 Fax: (51 1) 476-4049 4 www.epson.
Venezuela EPSON VENEZUELA, S.A. Calle 4 con Calle 11-1 La Urbina Sur Caracas, Venezuela Tel.: (58 2) 240-1111 Fax: (58 2) 240-1128 www.epson.com.ve USA (Latin America) EPSON LATIN AMERICA 6303 Blue Lagoon Dr., Ste. 390 Miami, FL 33126 Tel.: (1 305) 265-0092 Fax: (1 305) 265-0097 USA EPSON AMERICA, INC 3840 Kilroy Airport Way Long Beach, CA 90806 Tel.: (1 562) 981-3840 Fax: (1 562) 290-5051 www.epson.
Chapter 5 5 Options and Consumables Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Genuine EPSON ribbon cartridge . . . . . . . . . . . . . . . . . . . . . .118 Replacing the ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . . .118 Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ribbon Cartridge Genuine EPSON ribbon cartridge When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the print head and other printer parts. Other products not manufactured by EPSON may cause damage to your printer, which is not covered by EPSON’s warranties.
3. Pull the paper bail forward. 5 5 5 5 4. Flip the paper bail towards you. 5 5 Note: When it is difficult to open the paper bail because of the position of the print head, close the printer cover. Then, turn on the printer and the print head moves to the right automatically. After that, turn the printer off again. 5 5 Caution: Turn the printer off before following the steps below. Doing so while the printer is turned on can damage the printer. 5 5.
6. Hold both ends of the cartridge and pull it out of the printer. 7. Remove the new ribbon cartridge from its package. 8. Hold both sides of the ribbon guide and pull it until it is out of the cartridge. c 120 Caution: Do not tear off the clear film on the ribbon guide. Doing so may cause paper jams or printer malfunctions.
9. Hold the ribbon cartridge and insert it into the printer as shown below; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 5 5 5 10. Slide it into the print head aligning it with the grooves of the print head until it clicks in place. 5 5 5 5 Note: Be sure that the ribbon is not twisted when you slide the ribbon guide into the print head. 11. Turn the ribbon-tightening knob to remove any slack in the ribbon so that the ribbon moves freely.
12. Close the paper bail and the printer cover. Print Server You can use this printer as a network printer by installing a print server in the printer’s interface port. See the Administrator’s Manual packaged with this option for instructions on installation and use. The following Printer Servers can be used for LQ-630 only: ❏ EpsonNet 10/100 BASE Tx Ext.
Appendix A A Product Information Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Warnings, cautions, and notes . . . . . . . . . . . . . . . . . . . . . . . . .124 Hot parts caution symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . .124 For United Kingdom users . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Printer Parts . . . . . . . . . . .
Safety Instructions Warnings, cautions, and notes w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Hot parts caution symbol K This symbol is placed on the print head and other parts to indicate that they may be hot. Never touch those parts just after the printer has been used. Let them cool for a few minutes before touching them.
❏ Do not use a damaged or frayed power cord. ❏ If you use an extension cord with the printer, make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. ❏ Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only. A A A ❏ Replace fuses only with a fuse of the correct size and rating.
ENERGY STAR ® compliance As an ENERGY STAR® Partner, EPSON has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, and scanners in an effort to reduce air pollution caused by power generation.
If you have to fit a plug: As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug, please proceed as follows: The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the Earth symbol (G). The blue wire must be connected to the terminal in the plug marked with the letter N. A A A A The brown wire must be connected to the terminal in the plug marked with the letter L.
Printer Parts ribbon cartridge control panel OFF power switch printer cover edge guide paper-thickness lever print head paper release lever paper bail paper guide parallel/serial interface connector center paper support* USB interface connector * tractor unit parts ** parallel for LQ-630 only and serial for LQ-630S only.
Printer Specifications A Mechanical A Printing method: 24-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi 360 cps at 12 cpi A Draft 225 cps at 10 cpi (337 cps at 15 cpi maximum) A Letter quality 79 cps at 10 cpi Printing direction: Bidirectional logic seeking for text and graphics printing. Unidirectional text or graphics printing can be selected using software commands.
Dimensions and weight (with paper guide): Height Width Depth Weight Ribbon: Black ribbon cartridge S015290 Ribbon life Acoustic noise: 185 mm (7.3 inches) 386 mm (15.2 inches) 306 mm (12.0 inches) Approx. 3.5 kg (7.7 lb) Approx. 2 million characters (at 10 cpi in the letter-quality mode with 48 dots/character) Approx. 57 dB (A) (ISO 7779 pattern) Note: The paper-thickness lever position or an overheated print head may affect the print speed.
Electronic Interfaces: LQ-630: A One standard bidirectional, 8-bit, parallel interface with IEEE 1284 nibble mode support, one USB (ver 1.1) interface slot A LQ-630S: One EIA-232D serial interface, One USB (ver 1.
EPSON Sans Serif H10.
Electrical A 220 to 240 V Model Input voltage range 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.3 A (max. 0.9 A) Power consumption Approx. 20 W (ISO/IEC 10561 letter pattern) A A Note: Check the label on the back of the printer for the voltage of your printer.
Single sheets See also “Multipart forms” on page 136 for detailed information on the specification for single-sheet multipart forms. Width 90 to 257 mm (3.5 to 10.1 inches) Length 70 to 364 mm (2.8 to 14.3 inches) Thickness single sheets 0.065 to 0.14 mm (0.0025 to 0.0055 inch) multipart forms 0.12 to 0.39 mm (0.0047 to 0.
❏ The ratio of the cut/uncut length at the perforation should be between 3:1 and 5:1. The perforation between pages must not extend all the way to the edges of the paper. A A 1 A 2 A A 3 1. cut area 2. uncut area 3. uncut part of the edges of the paper A ❏ If you use continuous paper whose page length (A in the next illustration) is under 101.6 mm (4.0 inches), make sure that the length between folds (B) is over 101.6 mm (4.0 inches.
Width 101.6 to 254.0 mm (4.0 to 10.0 inches) Length/page 101.6 to 558.8 mm (4.0 to 22.0 inches) Copies 1 original + 4 copies Total thickness 0.065 to 0.39 mm (0.0025 to 0.
spot-gluing crimping A spot-gluing and crimping on each side A 1 4 A 5 A 2 3 1. 1 inch or less 2. 3 inches or less 3. printing side 4. 1 inch or less 5. 3 inches or less A A Note: When using 4 inches or wider but less than 9.4 inches wide multipart forms joined by crimping (multipart forms with cut-paper tab binding), set the Multipart forms with cut-paper tab binding in the default-setting mode to on.
❏ The thickness of the folded part when extended should be 1 mm or less. 1 mm or less ❏ The binding area should be flat and have no creases. ❏ The sprocket holes should be a circle or a notched circle. ❏ The sprocket holes of all sheets in the form should be aligned properly. ❏ The binding position should be outside the printable area. See “Printable area” on page 142 for more information. Labels (single-sheet) ❏ Labels should be securely attached to the backing sheet and the label surface must be flat.
❏ Always use labels whose backing sheet is entirely covered, and make sure the cuts around the edges of the labels are perforated. 1 A A 2 3 A A 4 1. backing sheet 2. label sheet 3. several uncut areas on each side 4. label A A Backing sheet Width 100 to 210 mm (3.9 to 8.3 inches) Length 100 to 297 mm (3.9 to 11.7 inches) A Width 63.5 mm (2.5 inches), minimum Height 23.8 mm (0.94 inch), minimum A Weight 64 g/m² (17 lb) Labels A Thickness Backing sheet 0.07 to 0.09 mm (0.0028 to 0.
❏ The labels should not peel off their backing sheet under the conditions below. 1 2 wrapping drum radius 27 mm wrapping angle 180° wrapping time 24 hours ambient temperature 40°C ambient humidity 30% 1. label 2. 27 mm ❏ When using labels whose backing sheet is entirely covered, make sure the cuts around the edges of the labels are perforated. 1 2 3 4 1. backing sheet 2. label sheet 3. several uncut areas on each side 4.
❏ When using labels whose backing sheet is not covered with the label material, see the illustration below. A 1 A 3 A 4 2 A 1. label 2. backing sheet 3. corner radius is more than 2.5 mm 4. label A Backing sheet Width 101.6 to 254 mm (4 to 10 inches) Length/page 101.6 to 558.8 mm (4 to 22 inches) A A Labels Width 63.5 mm (2.5 inches), minimum Height 23.8 mm (0.94 inch), minimum Corner radius 2.5 mm (0.1 inch), minimum Weight 64 g/m² (17 lb) A Backing sheet 0.07 to 0.09 mm (0.
Printable area Single sheets (including single-sheet multipart forms) A 4.2 mm (0.17 inch) or more A B B B The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum printable width is 203.2 mm (8.0 inches). For single sheets wider than 209.2 mm (8.24 inches), the side margins increase proportionally to match the width of the paper. A printable area Continuous paper (including continuous multipart forms) A The minimum top and bottom margins (above and below the perforation) are 4.
Labels (single-sheet) A A 3 mm (0.118 inch) or more A A A A A A A Labels (continuous forms) A A 6.35 mm (0.25 inch) or more C C B B 1.2 mm (0.0472 inch) or more A C 3 mm (0.
Command Lists EPSON ESC/P 2 control codes Selecting EPSON ESC/P 2 printer in your software allows you to use the most advanced font and graphics. For more information about the commands, contact EPSON customer services. See “Contacting Customer Support” on page 76 for details.
IBM PPDS Emulation Control Codes A This printer emulates the IBM Proprinter with the following commands.
Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps to clean the printer: 1. Turn off the printer and remove any paper loaded in the printer as well as the paper guide. 2. Use a soft brush to carefully brush away all dust and dirt from the outer case and the paper guide. 3. If the outer case and the paper guide are still dirty or dusty, clean them with a soft, clean cloth dampened with mild detergent dissolved in water.
Transporting the Printer A If you need to transport your printer some distance, carefully repack it using the original box and packing materials. Follow these steps to repack the printer in its original packing materials: w Warning: If you have just used the printer, the print head may be hot; let it cool for a few minutes before removing the ribbon cartridge. 1. Press the Load/Eject button and remove any paper loaded in the printer. A A A A 2. Turn off the printer. A 3.
148 Product Information
Glossary ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. auto line feed When this feature is selected in the default-setting mode, each carriage-return (CR) code is automatically followed by a line-feed (LF) code. bidirectional printing Printing in which the print head prints in both directions (bidirectionally). This increases the print speed but may reduce precise vertical alignment.
dot matrix A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots. draft The print mode used by your printer when you select Draft as the font. The Draft font uses less dots per character for faster printing. See also high speed draft. driver See printer driver. ESC/P Abbreviation for EPSON Standard Code for Printers. This is the system of commands your computer uses to control your printer.
letter quality (LQ) The print mode used by your printer when a font other than Draft is selected. Printing with letter-quality fonts provides better readability and appearance at a reduced print speed. See also draft and high speed draft. line feed (LF) A control code and control panel button that advances the paper one line space. loading position The position to which the paper is automatically loaded. platen The black flat part that provides a backing for the paper during printing.
unidirectional printing Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it allows precise vertical alignment. You can select unidirectional printing in the printer’s default-setting mode. See also bidirectional printing.
Index Numerics E 0 slash, 44 Electrical, 133 ENERGY STAR compliance, 126 EPSON Status Monitor 3, 24, 34 accessing, 36 setting up, 35 Error indication, 52 ESC/P2, 43 A A.G.M.
top-of-form position, 20 Multipart forms continuous, 14 single-sheet, 14 Multipart forms with cut-paper tab binding, 46 switching from, 18 switching to, 17 Skip over perforation, 43 Specifications standards and approvals, 143 Status Monitor 3, 24, 34 P T Packet mode, 45 Page length for tractor, 43 Paper jam clearing, 71 Paper release lever, 3 Paper source selecting, 2 Paper-thickness lever, 3 Parallel I/F (interface) bidirectional mode, 44 Parallel interface, 44 Pitch selecting, 40 Print direction, 43 P
