User`s guide

& “Incorrect or missing colors” on page 83
& “Blurry or smeared print” on page 84
Horizontal banding
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 66
❏ Try to use genuine Epson ink bottles.
❏ Make sure the paper type selected in printer driver is appropriate for the type of paper loaded in the product.
& “Paper type settings from the printer driver” on page 18
❏ If there is problem with copy quality, clean the exterior of the product.
& “Cleaning the exterior of the product” on page 70
Vertical banding or misalignment
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 66
❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 67
❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the
following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or
10.5), your product (in the Printers list box), Options & Supplies, and then Driver.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product.
& “Paper type settings from the printer driver” on page 18
❏ If there is problem with copy quality, clean the exterior of the product.
& “Cleaning the exterior of the product” on page 70
Incorrect or missing colors
❏ Make sure the initial ink charging is complete.
User’s Guide
Troubleshooting for Printing/Copying
83