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GT-5500 Rev.C A5 size July-18-97 ® Frontmatter Pass 0, DR GT-5500 Color Image Scanner All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein.
L GT-5500 Rev.C A5 size July-18-97 Frontmatter Pass 0, DR Declaration of Conformity Manufacturer: Address: SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan Representative: Address: EPSON EUROPE B.V. Prof. J. H.
GT-5500 Rev.C Proof Sign-off: E. Ohtera D. Grady A5 size July-18-97 R Frontmatter Pass 0, DR Contents Introduction Features . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . Warnings, Cautions, and Notes Important Safety Instructions . For United Kingdom Users . . Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L GT-5500 Rev.C A5 size July-18-97 Frontmatter Pass 0, DR Chapter 2 Using Your Scanner Lights and Buttons . . . . . . . . . . . . . . . . . . . Placing a Document on the Scanner . . . . . . . . . Removing the Cover for Thick or Large Documents Sizing Up Your System . . . . . . . . . . . . . . . . RAM and hard disk size . . . . . . . . . . . . . . Accelerator boards . . . . . . . . . . . . . . . . . Video cards . . . . . . . . . . . . . . . . . . . . . Monitors . . . . . . . . . . . . . . . . . . . . .
GT-5500 Rev.C A5 size July-18-97 R Frontmatter Pass 0, DR Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users For Australian Users . . . . . . . . . . . . . . . . . . . . For Singapore Users . . . . . . . . . . . . . . . . . . . . . For Hong Kong Users . . . . . . . . . . . . . . . . . . . . For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Proof Sign-off: E. Ohtera D. Grady _______ _______ GT-5500 Rev.C A5 size July-18-97 R Intro Pass 0, DR Introduction Features The EPSON GT-5500 scanner offers the following features: ❑ Maximum optical resolution of 400 dots per inch (dpi), 30-bit (for input, 24-bit for output), single/triple pass graphics scanner. ❑ Small and light body with A4 or letter size scanning area. ❑ Twice the scan speed of the EPSON GT-5000.
L GT-5500 Rev.C A5 size July-18-97 Intro Pass 0, DR SCSI System Cable (25-pin to 50-pin) (B860081) This cable provides a connection between a SCSI device and an Apple® Macintosh® computer. SCSI Peripheral Cable (50-pin to 50-pin) (B860091) This cable provides a connection between two SCSI devices in a daisy chain. Warnings, Cautions, and Notes w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment.
GT-5500 Rev.C A5 size July-18-97 R Intro Pass 0, DR ❑ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❑ Do not let the power cord become damaged or frayed. ❑ If you use an extension cord with the scanner, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
L GT-5500 Rev.C A5 size July-18-97 Intro Pass 0, DR For United Kingdom Users Safety information w Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
Proof Sign-off: E. Ohtera D. Grady _______ _______ GT-5500 Rev.C A5 size July-18-97 R Chapter 1 Pass 0, DR Chapter 1 Setting Up the Scanner 1 Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . 1-2 Removing the Transportation Screw . . . . . . . . . . . . . . . 1-3 Plugging In the Scanner . . . . . . . . . . . . . . . . . . . . . . 1-4 Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L GT-5500 Rev.C A5 size July-18-97 Chapter 1 Pass 0, DR Choosing a Place for the Scanner Follow the guidelines listed below when selecting a location for your scanner: ❑ Place the scanner on a flat, stable surface. The scanner will not operate properly if it is tilted or at an angle. ❑ Place the scanner close enough to the computer for the interface cable to reach it easily.
GT-5500 Rev.C A5 size July-18-97 R Chapter 1 Pass 0, DR Removing the Transportation Screw Before connecting the scanner to a power source, you must remove the transportation screw. 1. Place the scanner on a flat, stable surface with its rear panel facing you. 2. Remove the screw located in the middle of the rear panel by turning it counter-clockwise, as shown below. If necessary, turn the screw with a coin or screwdriver to loosen it. 02 SCSI *0 1 7 6 5 4 2 3 SCSI ON SW 3.
L GT-5500 Rev.C A5 size July-18-97 Chapter 1 Pass 0, DR Plugging In the Scanner 1. Make sure that the scanner is turned off. It is off when the OPERATE button protrudes from the surface of the front panel. 08 OPER ATE RESET 2. Connect the power cable to the power inlet on the rear of the scanner and plug the other end into a properly grounded outlet. 04 SCSI *0 1 7 6 5 4 2 3 SCSI ON SW c 1-4 Caution: It is not possible to change the scanner’s voltage.
GT-5500 Rev.C A5 size July-18-97 R Chapter 1 Pass 0, DR Initialization Before connecting the scanner to your computer, follow the steps below to make sure that the scanner is operating properly. 1. Open the document cover so you can see the operation of the scanner during initialization (startup). 2. Turn on the scanner by pressing the OPERATE button. The OPERATE light comes on. 3. Make sure the fluorescent lamps on the carriage flash, and the carriage moves slightly. 4. The READY light comes on.
L GT-5500 Rev.C A5 size July-18-97 Chapter 1 Pass 0, DR Connecting the Scanner to Your Computer For PC users: If your PC does not have a SCSI board installed, you need to install one according to the directions that come with the SCSI board. If your PC already has a SCSI board, connect the scanner as described in the next section.
GT-5500 Rev.C A5 size July-18-97 R Chapter 1 Pass 0, DR SCSI Cables Before purchasing a SCSI cable or setting up your SCSI daisy chain, be sure your SCSI cable(s) has the right combination of 50-pin and 25-pin connectors. The combination you need varies depending on the maker of your SCSI device and SCSI interface board. SCSI ID and terminator Each device has a SCSI ID number: the computer is usually number 7, and each of the other devices must have a different number between 0 and 6.
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GT-5500 Rev.C A5 size July-18-97 R Chapter 1 Pass 0, DR Note: Do not use an external terminator. 06 ON SCSI *0 1 7 6 The terminator switch is located at the rear of the scanner.
L GT-5500 Rev.C A5 size July-18-97 Chapter 1 Pass 0, DR Connecting the scanner Connect the scanner to your computer or to another SCSI device as follows: Note: The combination of 50-pin and 25-pin connectors you need varies depending on the maker of your SCSI device and SCSI interface board. 1. Make sure the scanner, computer, and all other SCSI devices are turned off and unplugged from the power source.
GT-5500 Rev.C A5 size July-18-97 R Chapter 1 Pass 0, DR 3. Connect the other end of the cable to the SCSI port of your computer or another SCSI device. Note: The SCSI port of the Macintosh is the larger port with the SCSI icon over it. 4. Connect the power cables of your computer, scanner, and other external SCSI devices. Note: Before turning on your system, be sure to read “Power-on sequence” below.
L GT-5500 Rev.C A5 size July-18-97 Chapter 1 Pass 0, DR ❑ For Windows 95 users: The first time you turn on the computer after turning on the scanner, either of the following dialog boxes may appear. device2, osr2a If you see either of these, follow the installation instructions in Chapter 1 of your scanner software manual, and then see “Power-off sequence” below. Power-off sequence Keep the following in mind every time you turn off your computer and SCSI devices.
Proof Sign-off: E. Ohtera D. Grady GT-5500 Rev.C _______ _______ A5 size July-18-97 R Chapter 2 Pass 0, DR Chapter 2 Using Your Scanner Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Placing a Document on the Scanner . . . . . . . . . . . . . . . . 2-4 Removing the Cover for Thick or Large Documents . . . . . . 2-6 Sizing Up Your System . . . . RAM and hard disk size . Accelerator boards . . . . . Video cards . . . . . . . . . Monitors . . . . . . . . . .
L GT-5500 Rev.C A5 size July-18-97 Chapter 2 Pass 0, DR This chapter shows you how the scanner operates. The basic procedure for scanning is as follows. 1. Turn on the scanner. (Keep in mind the ’Power-on sequence’ on page 1-11.) 2. Place the document or material you want to scan on the document table. (This is described in detail on page 2-4.) 3. Run the scanner software and enjoy scanning. (See your scanner software manual for details on scanning.
GT-5500 Rev.C A5 size July-18-97 R Chapter 2 Pass 0, DR Lights Indicator ERROR (red) READY (green) OPERATE (green) Printer Status o/f o o/f o An error occurred. This light, along with the READY light, indicates the type of error as shown on page 3-4. Ready to scan images. Along with the ERROR light, indicates the type of error. See page 3-4 for troubleshooting information. The scanner is turned on. o = on, f = flashing Buttons Button OPERATE RESET Function Turns the scanner on and off.
L GT-5500 Rev.C A5 size July-18-97 Chapter 2 Pass 0, DR Placing a Document on the Scanner Before scanning a document: Remember to respect the rights of copyright owners. Do not scan published text or images without first checking the copyright status. 1. Turn on the scanner, if necessary, by pressing the OPERATE button. The OPERATE light comes on. 08 OPER ATE RESE T 2. Turn on the computer and make sure that the scanner’s READY light is on. 3. Open the document cover.
GT-5500 Rev.C A5 size July-18-97 R Chapter 2 Pass 0, DR 4. Place the document on the document table, with the side to be scanned facing down. Make sure that the document is carefully aligned. 11 corner of the document 5. Close the document cover gently so that the document does not move.
L GT-5500 Rev.C A5 size July-18-97 Chapter 2 Pass 0, DR Note: ❑ Make sure the document is flat against the glass surface; otherwise the scanner cannot properly focus and scan your image. Also, make sure to close the document cover. This prevents interference from external light. ❑ Always keep the document table clean. See “Cleaning the Scanner” in Chapter 3. ❑ Do not leave photographs on the document table for an extended period of time; they may stick to the glass.
GT-5500 Rev.C A5 size July-18-97 R Chapter 2 Pass 0, DR When you are finished scanning, reattach the document cover by pushing straight down on the back of it until it clicks into place. 14 c Caution: Make sure that both of the cover’s notches are directly above the clips on the scanner before pushing the cover down into place; otherwise you may damage the cover.
L GT-5500 Rev.C A5 size July-18-97 Chapter 2 Pass 0, DR Accelerator boards In addition to memory, processing speed is important because large files take longer to process than small ones. Therefore, you may want to add an accelerator board to your computer. Video cards A video card that is sufficient for text may not be good enough for displaying graphic images, especially in color. If all your scanned images look coarse on your monitor, you may want to upgrade your video card.
Proof Sign-off: E. Ohtera G. Grady GT-5500 Rev.C _______ _______ A5 size July-18-96 R Chapter 3 Pass 0, DR Chapter 3 Maintenance and Troubleshooting Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . Replacing the fluorescent lamps . . . . . . . . . . . . . . . . 3-2 3-2 3-3 Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . 3-3 . . . . 3-4 3-4 3-5 3-7 Problems and Solutions Error indicators . .
L GT-5500 Rev.C A5 size July-18-96 Chapter 3 Pass 0, DR Maintenance Cleaning the scanner To keep your scanner operating at its best, you should clean it periodically, as described below. 1. Unplug the power cable. 2. Clean the outer case with mild detergent diluted in water. 3. If the glass of the document table gets dirty, clean it with a soft dry cloth. If the glass is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it.
GT-5500 Rev.C A5 size July-18-96 R Chapter 3 Pass 0, DR Replacing the fluorescent lamps The luminosity of the fluorescent lamps declines over time. If the lamps break or become too dim to operate normally, the scanner stops working and both the READY and ERROR lights flash. When this happens, the lamp assembly must be replaced. For details, contact your dealer. c Caution: Never open the case of the scanner. If you think repairs or adjustments are necessary, consult your dealer.
L GT-5500 Rev.C A5 size July-18-96 Chapter 3 Pass 0, DR Problems and Solutions This section divides scanner problems into three categories: Error indicators ................page 3-4 Operating problems ........page 3-5 Quality problems .............page 3-7 See the table in “Error indicators” first, and if the information there does not help you solve the problem, go to the category for the type of problem you have and look for the description that most closely matches the problem.
GT-5500 Rev.C A5 size July-18-96 R Chapter 3 Pass 0, DR Operating problems The problems you may have while using the scanner often involve the operation of your software and computer. Operation problems usually occur because of: ❑ Incorrect setup of the interface (see Chapter 1). ❑ Inappropriate selection of the scanner functions (see your software manual). ❑ Incorrect setup of your computer or software (see Chapter 1 in this guide or the software manual).
L GT-5500 Rev.C A5 size July-18-96 Chapter 3 Pass 0, DR Make sure that you have selected the correct interface port and settings with your software. Also make sure the interface board in your computer is properly installed. Make sure that the terminator and SCSI ID are correctly set up. See page 1-7. If you have other expansion boards in your computer, make sure that they are not interfering with the interrupt setting of the interface board for your scanner. (See your computer manual.
GT-5500 Rev.C A5 size July-18-96 R Chapter 3 Pass 0, DR Quality problems The entire image is distorted or blurred. Make sure that the document is placed flat against the document table. You may have accidentally moved the document during scanning. Check the position of the document and do not move it while the scanner is operating. See that the scanner is not tilted or placed on an unstable surface. Part of the image is distorted or blurred.
L GT-5500 Rev.C A5 size July-18-96 Chapter 3 Pass 0, DR If part of the document extends beyond the document table, that edge may not be in contact with the document table. Change the position of the document. The image is faint or out of focus. Check that the document is placed flush against the document table. Check the Gamma setting in your software. Check the Exposure setting in your software. The image is too dark. Adjust the brightness with your software.
GT-5500 Rev.C A5 size July-18-96 R Chapter 3 Pass 0, DR If you are importing an image file into your application software, make sure the file format is one your software can read. Also check that the image settings in your application are appropriate for the type of image you want to scan. (See your software manual.) A line of dots is always missing in the scanned image. If this happens in your printed image only, your printer or its print head is probably malfunctioning. (See your printer manual.
L GT-5500 Rev.C A5 size July-18-96 Chapter 3 Pass 0, DR Printed colors are different from those in the original image. Exact reproduction of colors is very difficult. The reason for this is explained in your Color Guide. See your software manual or your printing company for guidance on color matching. The printed image is larger or smaller than the original size. The image size settings in your software determine the size of the printed image.
Proof Sign-off: E. Ohtera G. Grady GT-5500 Rev.C _______ _______ A5 size July-18-97 R Appendix A Pass 0, DR Appendix A Technical Specifications Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 SCSI Interface . . . . . . . . . . . . . . . . . . .
L GT-5500 Rev.C A5 size July-18-97 Appendix A Pass 0, DR Scanning Scanner type: Flatbed, color Photoelectric device: Color CCD line sensor Effective pixels: 3400 × 4680 pixels at 400 dpi, 100% Document size: 216 mm × 297 mm (8.5 inches × 11.7 inches) A4 or US letter size (The reading area can be specified from your software.
GT-5500 Rev.C A5 size July-18-97 R Appendix A Pass 0, DR Color correction: 1 type for CRT display 3 types for printer output (available in color byte sequence mode and color line sequence mode) 1 type for user-defined Interface: SCSI Light source: Xe-gas cold cathode fluorescent lamp Reliability: 100,000 cycles of carriage movements (main unit MCBF) Dimensions: Width: 297 mm (11.9 inches) Depth: 443 mm (17.7 inches) Height: 87 mm (3.5 inches) Weight: Approx. 5 kg (11.
L GT-5500 Rev.C A5 size July-18-97 Appendix A Pass 0, DR Environmental Temperature: Operation 5° C to 35° C (41° F to 95° F) Storage –25° C to 60° C (–13° F to 140° F) Humidity: Operation 10% to 80%, without condensation Storage 10% to 85%, without condensation Operating conditions: Ordinary office or home conditions. Extreme dust should be avoided. Operation under direct sunlight or near a strong light source should be avoided. Note: Specifications are subject to change without notice.
GT-5500 Rev.C A5 size July-18-97 R Appendix A Pass 0, DR SCSI Interface Interface type: ANSI X3T9.2/375R Revision 10L (SCSI) Functions: BUS FREE phase ARBITRATION phase SELECTION/RESELECTION phase COMMAND phase (Logical Unit Number is fixed to 0 and command link function is not supported.) DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level: TTL compatible Electrical standard: ANSI X3T9.
L GT-5500 Rev.C A5 size July-18-97 Appendix A Pass 0, DR Initialization Methods The scanner can be initialized (returned to a fixed set of conditions) in the following ways: Hardware initialization * When the scanner is turned on. * When the scanner receives a SCSI Reset signal from the SCSI interface. * When you push the RESET button. Software initialization * When software sends the ESC @ (initialize the scanner) command. * When the scanner receives a SCSI Bus Device Message.
Proof Sign-off: Ohtera Grady _______ _______ GT-5500 Rev.C A5 size 07-18-97 R Appendix B Pass 0 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users . . . . B-2 For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . B-4 For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . B-5 For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . B-5 For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . .
L GT-5500 Rev.C A5 size 07-18-97 Appendix B Pass 0 If your scanner is not operating properly and you cannot solve your problem with the troubleshooting information in this guide and online help, contact customer support services for assistance. We will be able to help you much more quickly if you are able to give the exact information indicated below. Serial number of your scanner: (The serial number label is on the back of the scanner.
GT-5500 Rev.C A5 size 07-18-97 R Appendix B Pass 0 Customer Support Our Customer Support team can provide the following services: ❑ Technical information on installing, configuring, and operating your EPSON products ❑ Arranging for faulty EPSON products to be repaired within the warranty period For information on contacting our Customer Support team, please see the Service and Support Information booklet that came with your EPSON product.
L GT-5500 Rev.C A5 size 07-18-97 Appendix B Pass 0 World Wide Web If you can connect to the Internet and have a Web Browser, you can access EPSON’s World Wide Web site at http://www.epson.com. Here you will find information on the latest EPSON products, software drivers, and answers to frequently asked questions. For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service.
GT-5500 Rev.C A5 size 07-18-97 R Appendix B Pass 0 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located. Many types of queries are answered here.
L GT-5500 Rev.C A5 size 07-18-97 Appendix B Pass 0 Electronic bulletin board system An electronic bulletin board system (BBS) is also available to obtain scanner information and the latest versions of scanner drivers.
Proof Sign-off: E. Ohtera D. Grady _______ _______ R GT-5500 Rev.C A5 size July-18-97 Glossary DR, pass 0 Glossary additive primary colors Primary colors which produce white when mixed in a certain proportion. These are red, green, and blue --- the colors of the scanner lamps and color monitor displays. bi-level data Image data that is composed of 1 bit per pixel. A pixel is represented by a single bit of digital data that can express only 1 (light) or 0 (dark). bit Short for binary digit.
L GT-5500 Rev.C A5 size July-18-97 Glossary DR, pass 0 document The physical item, such as a sheet of paper or a book, that you place on the document table for the scanner to read. dpi Short for dots per inch. A unit of measurement for resolution. The higher the value, the higher the resolution. dropout color A color the scanner does not recognize and ignores. You can select and deselect dropout colors in the scanner software. ESC/I Abbreviation for EPSON Standard Code for Image scanners.
R GT-5500 Rev.C A5 size July-18-97 Glossary DR, pass 0 page sequence The type of color scanning in which the entire image is scanned once for each separation color. pixel Short for picture element. Each image is composed of a number of pixels. Pixels are also counted in units of dots. plain bi-level Bi-level image data without the halftoning process. port An interface channel through which data is transmitted between devices. primary colors Basic colors.
L GT-5500 Rev.C A5 size July-18-97 Glossary DR, pass 0 threshold A reference point that is used to determine whether data will be processed as “on” or “off”. If the value of the data is larger than the reference point, the data is considered “on”, and if the value is less than the reference point, the data is considered “off”. In the case of color image data, “on” means that a certain color will appear in a pixel or dot, and “off” means that color will not appear there.
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EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. EPSON UK LTD. 20770 Madrona Ave. Campus 100, Maylands Avenue, P.O. Box 2842 Hemel Hempstead, Herts, Torrance, CA 90509-2842 HP2 7TJ, U.K. Phone: (800) 922-8911 Phone: (+44) 01442 61144 Fax: (310) 782-5220 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A. Zülpicher Straße 6, 68 bis, rue Marjolin 40549 Düsseldorf Germany 92300, Levallois-Perret, France Phone: (0211) 56030 Phone: 33.1.40.87.37.
