User's Guide Scanner GT-2500
Table Of Contents
- Copyright and Trademarks
- Contents
- Safety Instructions
- Overview of Your Scanner Features
- Guide to the Scanner Parts
- Placing Originals on the Scanner
- Scanning Using the Automatic Document Feeder
- Scanning Using the Document Table
- Using the Scanner Features
- Using the Optional Network Image Express Card
- Maintenance
- Troubleshooting
- Reading the Scanner Lights
- Scanner Problems
- Scanning Software Problems
- Scan Quality Problems
- The Edges of Your Document Are Not Scanned
- You See Only a Few Dots in Your Scanned Image
- A Line of Dots Always Appears in Your Scanned Images
- Straight Lines in Your Image Come Out Crooked
- Your Image is Distorted or Blurred
- Colors Are Patchy or Distorted at the Edges of Your Image
- Your Scanned Image is Too Dark
- An Image on the Back of Your Original Appears in Your Scanned Image
- Ripple Patterns Appear in Your Scanned Image
- Characters Are Not Recognized Well When Converted into Editable Text (OCR)
- Scanned Colors Differ from the Original Colors
- Automatic Document Feeder Problems
- Optional Network Image Express Card Problems
- Uninstalling Your Scanning Software
- Where To Get Help
- Technical Specifications
- Index
Where To Get Help 169
A
A
A
A
A
A
A
A
A
A
A
A
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. Check your Pan-European Warranty Document for
information on how to contact EPSON Customer support.
They will be able to help you much more quickly if you give them
the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you
normally use with your product