User's Guide Scanner GT-2500
Table Of Contents
- Copyright and Trademarks
- Contents
- Safety Instructions
- Overview of Your Scanner Features
- Guide to the Scanner Parts
- Placing Originals on the Scanner
- Scanning Using the Automatic Document Feeder
- Scanning Using the Document Table
- Using the Scanner Features
- Using the Optional Network Image Express Card
- Maintenance
- Troubleshooting
- Reading the Scanner Lights
- Scanner Problems
- Scanning Software Problems
- Scan Quality Problems
- The Edges of Your Document Are Not Scanned
- You See Only a Few Dots in Your Scanned Image
- A Line of Dots Always Appears in Your Scanned Images
- Straight Lines in Your Image Come Out Crooked
- Your Image is Distorted or Blurred
- Colors Are Patchy or Distorted at the Edges of Your Image
- Your Scanned Image is Too Dark
- An Image on the Back of Your Original Appears in Your Scanned Image
- Ripple Patterns Appear in Your Scanned Image
- Characters Are Not Recognized Well When Converted into Editable Text (OCR)
- Scanned Colors Differ from the Original Colors
- Automatic Document Feeder Problems
- Optional Network Image Express Card Problems
- Uninstalling Your Scanning Software
- Where To Get Help
- Technical Specifications
- Index
142 Troubleshooting
The Scanner Does Not Scan
❏ Wait until the Ready light turns green to indicate that the
scanner is ready to scan.
❏ Your system may not work properly if you use a USB cable
other than the one that came with your scanner.
❏ The scanner may not work properly when connected to the
computer through more than one hub. Connect the scanner
directly to the computer’s USB port or through one hub only.
❏ The scanner may not work properly when your computer is
in standby mode (Windows) or sleep mode (Mac OS X).
Restart EPSON Scan and try scanning again.
❏ The scanner may not work properly if you upgrade your
operating system but do not reinstall EPSON Scan. See
"Uninstalling Your Scanning Software" on page 164 for
instructions on uninstalling and reinstalling it.
❏ In Mac OS X Classic mode, the scanner may not work
properly. Use the Mac OS X interface instead.