User`s manual

PRODUCT SUPPORT BULLETIN
DATE: 2/10/87
NUMBER: P-0003
SUBJECT: GQ-3500 Laser Printer Questions and Answers.
We received the following questions from the field and would like
to offer some solutions.
1. The data light blinks after a printout.
The GQ must be installed in much the same manner as the cut
sheet feeders and that is by reducing the number of lines
per page to 63 (this must be adjusted for in your software).
What is happening is
that 2 or 3 blank lines are being
pushed onto the next page and are sitting in the buffer
waiting to be printed.
Since the GQ only deals in whole
pages it will wait for the page to fill before printing. You
can clear the light by going off-line and pressing the Paper
Feed button. You will see a blank page but to the printer it
is not blank, it contains two lines of blank spaces.
2. I am getting line creep on multi-page documents.
This is caused by the same problem in #l, the need to set
number of lines per page to 63.
The blank lines are being
pushed to the next page and there cause line creep.
3. My document won't print out.
The GQ deals in only whole pages and will not print unless
it sees a full page or a Form Feed. Most software that
supports laser printers will add a Form Feed at the end of
the data when you order a printout. If not the data will sit
in the buffer until you either manually force the page to be
printed or the page is full.
4. What software printer drivers should I select to support the
GQ?
Laser printers don't
fall
into
any of
the
standard
categories that you are used to. If you are using standard
ASCII text only you can select almost any kind of dot-matrix
printer driver.
(We recommend the LQ-1500
or the FX)
When you need to use some of the special features (fonts,
expanded, super/sub script,
etc) you either need a printer
driver designed for the GQ,
or you have to embed the escape
codes into the document.
Embedded escape codes are usually
possible with word processing programs etc.