FF-640 User's Guide
Contents FF-640 User's Guide .................................................................................................................................... 7 Scanner Basics............................................................................................................................................ 8 Scanner Parts Locations ...................................................................................................................... 8 Scanner Parts.................................
Scanning with Document Capture Pro and Document Capture.......................................................... 67 Scanning with Epson Scan................................................................................................................. 70 Available Image Adjustments ........................................................................................................ 72 Scanning Special Projects.............................................................................................
Image is Distorted or Blurry ......................................................................................................... 114 Image Colors are Patchy at the Edges ........................................................................................ 115 Image is Too Dark ....................................................................................................................... 115 Scanned Image Colors Do Not Match Original Colors....................................................
A Note Concerning Responsible Use of Copyrighted Materials................................................... 136 Copyright Attribution ....................................................................................................................
FF-640 User's Guide Welcome to the FF-640 User's Guide. For a printable PDF copy of this guide, click here.
Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off Setting Scanner Parts Locations See these sections to identify the parts on your scanner.
Scanner Parts 1 Scanner cover 2 Page separation lever 3 Edge guides 4 Input tray extension 5 Input tray 6 Cover open lever 7 Output tray 8 Output tray extension 9 Stopper 9
1 Kensington security slot 2 USB port 3 Power inlet 1 AC adapter 2 Power cord 3 USB cable 4 Microfiber cleaning cloths (2) 5 Carrier sheet 10
Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons 1 power button 2 stop button 3 scan button 11
Lights 1 Ready light 2 ! error light Parent topic: Scanner Parts Locations Related references Scanner Light Status 12
Page Separation Lever You can scan plastic cards, folded documents, envelopes, or any document or photo that requires a carrier sheet by adjusting the position of the page separation lever. Move the separation lever to this position only when scanning plastic cards, folded documents, envelopes, or any document or photo that requires a carrier sheet. Note: Use a carrier sheet to load small, fragile or irreplaceable photos, valuable original documents, or artwork.
Loading a Photo with a Carrier Sheet User Replaceable Epson Scanner Parts You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800GO-EPSON (800-463-7766).
3. Enter the time period of inactivity before the scanner turns off automatically as the Power Off Timer setting. If you enter a value of 0, the scanner will not turn off automatically. 4. Click OK.
Loading Originals Follow the instructions here to load your originals into the scanner. Preparing Photos for Scanning Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Preparing Photos for Scanning FastFoto can best scan batches of photos if they are all the same size. However, FastFoto can scan photos in these sizes in a single batch: 4 × 6 inches (102 × 152 mm) and 5 × 7 inches (127 × 178 mm).
scanning and use the included microfiber cloth to clean the scanner rollers after every 500 scans, or even before each scanning session. See the link below for instructions on cleaning the rollers. Parent topic: Loading Originals Related tasks Cleaning Inside Your Scanner Loading Photos in the Input Tray Loading Photos in the Input Tray You can load up to 30 photos that meet the scanner's photo specifications in the input tray.
1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning large photos, do not flip up the stopper.
2. Slide the input tray edge guides all the way out.
3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of photos. If you are scanning a photo using a carrier sheet, slide it to the upper position.
4. Flip your photos so they are facedown. 5. Fan your stack of photos and tap them gently on a flat surface to even the edges.
6. Load your photos into the center of the input tray facedown, in landscape orientation and top edge first, then slide them in until they meet resistance. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning. 7. Slide the edge guides against the edges of the photos.
Loading Multiple Sizes of Photos in the Input Tray You can load different sizes of photos in the input tray at the same time in these sizes: 4 × 6 inches (102 × 152 mm) and 5 × 7 inches (127 × 178 mm). Do not mix photos and documents. Scan photos larger than 5 × 7 inches (127 × 178 mm) one at a time. Caution: Do not load fragile or irreplaceable photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original.
2. Slide the input tray edge guides all the way out.
3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent jams, keep the lever in this position for most types of photos. If you are scanning a photo using a carrier sheet, slide it to the upper position.
4. Load photos in the center of the input tray in descending order of size with the largest at the back and the smallest at the front. The photos should be facedown, in landscape orientation and top edge first. Center the photos in relation to each other. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning. 5. Slide the edge guides against the edges of the widest photo.
Parent topic: Loading Photos in the Input Tray Related references Photo Loading Capacity Related tasks Preparing Photos for Scanning Loading a Photo with a Carrier Sheet You can load a large, thick, folded, fragile, or irregularly shaped photo in the input tray using a carrier sheet. Make sure the photo meets the photo loading specifications before loading it. 1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
2. Slide the input tray edge guides all the way outward. 3. Insert your photo in the center of the carrier sheet with the printed side facedown and the top edge facing the arrow on the sheet. 4. Load the carrier sheet in the input tray facedown with the arrow leading into the scanner. 5. Slide the carrier sheet into the scanner until it meets resistance.
6. Slide the edge guides against the edges of the carrier sheet.
7. Set the page separation lever to the position shown here. Parent topic: Loading Photos in the Input Tray Related references Photo Loading Capacity Photo Loading Capacity You can load photos that meet these specifications in your scanner. Note: Use a carrier sheet to load large or thick photos, fragile or irreplaceable photos, valuable original documents, or artwork. Photo size Loading capacity 3 × 5 inches (76 × 127 mm) 30 photos (thickness less than 0.009 inch [0.
Photo size Loading capacity 6 × 8 inches (152 × 203 mm) 1 photo 8 × 10 inches (203 × 254 mm) Note: You can load up to 30 photos (combined) of the following sizes at the same time: 4 × 6 inches (102 × 152 mm) or 5 × 7 inches (127 × 178 mm). Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Polaroid or self-processed photos • Sticky photos • Photos thicker than .011 inch (.
1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals longer than this, do not flip up the stopper: Letter (8.5 × 11 inches [216 × 279 mm]).
2. Slide the input tray edge guides all the way out.
3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents. 4. If you are loading a multi-page document, fan your stack of pages and tap them gently on a flat surface to even the edges.
5. Slide your documents into the input tray as shown until they meet resistance. Make sure the printed side is facedown, in portrait orientation, and top edge first. Note: If you are loading a paper business card, load it horizontally.
6. Slide the edge guides against the edges of the document. Loading Multiple Sizes of Documents in the Input Tray Document Loading Capacity Parent topic: Loading Originals Loading Multiple Sizes of Documents in the Input Tray You can load different sizes of documents in the input tray at the same time. Make sure the documents meet the document specifications of the scanner. Do not mix photos and documents in the input tray.
1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals longer than this, do not flip up the stopper: Letter (8.5 × 11 inches [216 × 279 mm]).
2. Slide the input tray edge guides all the way out.
3. Check to make sure that the scan separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents.
4. Load the documents in the input tray in descending order of paper size with the largest at the back and the smallest at the front. The documents should be facedown, in portrait orientation, and top edge first. Center the documents in relation to one another. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning. Note: If you are loading a paper business card, load it horizontally. 5.
Paper size Paper weight Paper type Loading capacity Letter (8.5 × 11 inches [216 × 279 mm]) 10 to 56 lb (40 to 210 g/m²) Plain paper 10 lb (40 g/m²): 100 sheets Fine paper 21 lb (80 g/m²): 80 sheets Recycled paper 56 lb (210 g/m²): 30 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Loading capacity may vary depending on the paper type. Legal (8.5 × 14 inches [216 × 356 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) B5 (7.2 × 10.
• Glossy documents • Carbon paper • Non-carbon copy paper • Perforated documents • Documents with labels or stickers Parent topic: Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray. 1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
2. Slide the input tray edge guides all the way out.
3. Load up to three standard plastic cards horizontally in the input tray as shown, sliding them in until they meet resistance. Make sure the printed side is facedown and top edge first. Note: You can load only one embossed plastic card at a time. Do not load plastic cards vertically.
4. Slide the edge guides against the edges of the plastic card.
5. Set the page separation lever to the position shown here.
• When scanning up to 3 standard plastic cards: Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents. Plastic Card Loading Capacity Parent topic: Loading Originals Plastic Card Loading Capacity You can load original plastic cards that meet these specifications in your scanner. Type Plastic cards, including embossed cards (ISO7810 compliant) Size 2.1 × 3.3 inches (56 × 85.6 mm) Thickness Up to 0.
Note: Plastic cards with glossy surfaces may not scan properly. Parent topic: Loading Plastic Cards in the Input Tray Loading Special Documents You can load a single envelope or large, thick, or folded document in the input tray. Make sure the document meets the specifications for special documents before loading it. Note: When scanning special documents, turn off the Detect Double Feed setting in Epson Scan. Select Configuration and choose the Document tab to access the setting. 1.
2. Slide the input tray edge guides all the way out.
3. Do one of the following to load your original: • Load a large or thick document, or an envelope, in the input tray as shown. Make sure the printed side is facedown and top edge first. • For a folded document, fold and load the document as shown.
Caution: Do not load a folded document with the open side facing down. • For a photo or an irregularly-shaped document, use a carrier sheet to load the document. Do the following to load the document into the carrier sheet: • If the original is smaller than the carrier sheet, insert it in the center of the sheet with the printed side facedown and the top facing the arrow on the sheet. • If the original is larger than the carrier sheet, fold it in half with the sides to be scanned facing out.
5. Slide the edge guides against the edges of the sheet.
6. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents. Large or Thick Document Loading Capacity Parent topic: Loading Originals Large or Thick Document Loading Capacity You can load one large, thick, or folded document, or one envelope that meets these specifications in your scanner.
Paper type Paper size Paper weight Folded plain paper, fine paper, or recycled paper Unfolded minimum size: 13 to 35 lb (50 to 130 g/m²) A6 (4.1 × 5.8 inches [105 × 148 mm]) Unfolded maximum size: A3 (11.7 × 16.5 inches [297 × 420 mm]) Envelope 3.6 × 6.1 inches (92 × 155 mm) to 4.7 × 10.9 inches (120 × 277 mm) Up to 0.015 inch (0.38 mm) thick Irregularly shaped document Up to this size: A4 (8.3 × 11.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan from a Scanner Button Scanning Photos with FastFoto Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan Scanning Special Projects Starting a Scan from a Scanner Button You can scan using a button on your scanner. This automatically starts the scanning program you have assigned to the button. By default, pressing the scan button launches the FastFoto software.
You see a window like this: • Open the FastFoto software and select Scan Documents.
Note: The available options depend on the installed software. Additional software may be available for your product. Select a program and click Choose and Download to launch Software Updater and download additional software and updates. 2. Select the option that matches the type of scanning you will do or the program you prefer to use.
1. Open the Applications folder and double-click the FastFoto icon. You see a window like this: Note: You can also click the FastFoto icon in the Apple menu bar to display a list of available software. The FastFoto software must be running to use this icon.
2. Select an option from the list. Note: The available options depend on the installed software. Additional software may be available for your product. Select a program and click Choose and Download to launch Software Updater and download additional software and updates.
Windows OS X 60
3. If you want to change any of the scanning options, click Settings. 4. Click Start Scanning (Windows) or Scan (OS X).
OS X 5. If you want, enter a subject and date for this batch of photos. This information is added to the name of each scanned image, as shown in the preview text. 6. If you want to create a new subfolder for the scanned images, select the Create a subfolder for this batch of pictures checkbox. 7. If you do not want to see this window every time you scan, select the Do not prompt me to describe my photos when scanning checkbox. 8. Click Start Scanning.
Loading Photos in the Input Tray Changing Default Scan Button Settings - Windows Loading Photos in the Input Tray Sharing Photos with FastFoto - Windows You can share photos you have already scanned on Facebook or via email with the FastFoto software. 1. Do one of the following to start FastFoto: • Windows 10: Click and select All Apps. Select EPSON Software > FastFoto. • Windows 8.x: Navigate to the Apps screen and select FastFoto. • Windows (other versions): Click EPSON Software > FastFoto.
Parent topic: Scanning Photos with FastFoto Uploading Photos with FastFoto - Windows You can upload photos to Dropbox or Google Drive with the FastFoto software. You can automatically upload them as you scan them, or manually upload them afterwards. If you have not connected your Dropbox or Google Drive account with FastFoto, you will be prompted to do so. To set up Dropbox, you must have Dropbox installed on your computer. 1.
4. To set up automatic uploading or change your Dropbox and Google Drive settings, click Settings, click the Upload tab, and select the appropriate icon. Parent topic: Scanning Photos with FastFoto FastFoto Edit Menu - Windows You can select these settings from the FastFoto Edit menu. Rotate Left Rotates the selected photos 90° to the left. You can select and rotate multiple photos at the same time. Rotate Right Rotates the selected photos 90° to the right.
Available FastFoto Settings You can select FastFoto settings on multiple tabs in the Settings window. Organization tab Save my scanned photos here Choose a default folder to save your scanned photos. If you do not specify a folder during a scan, your photos will be saved to this location. Note: On OS X, you can choose to save your photos to the Photos application and to a folder.
Remove Red Eye Automatically reduces the red-eye effect in your photos. Restore Faded Colors Restores the colors in faded photos automatically. Apply these enhancements Choose whether to apply the enhancements to the original photos or create a separate enhanced copy with "_a" appended to the filename. Scan Settings tab Scan my photos at this resolution Select the resolution at which to scan your photos.
1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: 2.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. If you want to select detailed scan settings, do one of the following: • Windows: Click Detailed Settings.
5. Click Scan. You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window. 6. If you would like to scan additional originals and add them to the current captured images, click the Add Page button, select Acquire from Scanner, and repeat the previous steps. 7. Check the scanned images and edit them as necessary. 8. Click one of the Destination icons to choose where to send your scanned files.
• OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see a window like this: 2. Select options for each of the scan settings on the screen. 3. If necessary, click the Preview button. Epson Scan previews your original and displays the result in a separate Preview window. The scanner also ejects the page. 4. Reload the page in the scanner. 5. Click the Image Adjustment tab and select any of the image adjustment settings you want to use.
6. Click Scan. You see the File Save Settings window. 7. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Dropout The scan will not pick up the color you select. This setting is only available if you select an Image Type of Grayscale or Black & White. Color Enhance Enhances the red, green, or blue shades in the scanned image. Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to prevent this. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select.
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. You see this window: 3. Click the Scan icon, then click Detailed Settings.
You see an Epson Scan window like this: 4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side. 7. Click OK. 8. Click Scan. The scanned image is displayed.
Note: If the scanned images are not stitched together correctly, click Configuration on the Epson Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab.
You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) 7. Click File Name & Separation Settings. 8.
9. Select the method you used to separate the originals, select a folder name specification and click OK. 10. Select any additional settings from the File Name Settings dialog and click OK. 11. Confirm your settings and click OK or Send. Your originals are saved into separate files and folders as specified by your settings.
You see a window like this: 3. Select the language used in the document you are going to scan as the Document Language setting. 4. Click the icon that corresponds with the program or format you want to scan to. 5. If you see the Select Scanner window, select your product and click OK. Note: Do not select a WIA option for your product; it will not work correctly. You see the scan settings window. 6. Select your scan settings. 7. Click Preview and adjust the area you want to scan, if necessary. 8.
Your document is scanned and processed into editable text, then you see the Save As window. 10. Select a name and a file format for your document and click Save. The file is saved and then opened in an application associated with the file type you selected, if available on your system.
You see a window like this: 3. Open the Get Images From pop-up menu and select your product. 4. Select the language used in the document you are going to scan as the Document Language setting. 5. Select the type of document you are going to scan. 6. Select your scan settings and click Scan. Your document is scanned and you see the Epson Scan window while your document is converted to editable text. 7. Click Close to close the Epson Scan window and Preview window, if necessary.
You see the Save Converted File As window: 8. Click the Save button. The file is saved and then opened in an application associated with the file type you selected, if available on your system.
You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) You see the Batch Save or Transfer Settings window. 7.
Your originals are saved in the Office file format you selected. Parent topic: Scanning Special Projects Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro (Windows) or Document Capture (OS X) to upload scanned images to a SharePoint server or a cloud service. 1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.
3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Pull down on the cover open lever and open the scanner cover. 4. Use the included microfiber cloth or a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.
5. Wipe off any dust or dirt on the pickup rollers. 6. Plug in the AC adapter and press the power button to turn on the scanner. 7. Hold down the scan button for at least two seconds, and press the scan button several times to rotate the rollers shown here. Wipe off any dust or dirt on the rollers as they rotate. 8. Turn off the scanner and unplug the AC adapter.
9. Wipe off any dust or dirt on the glass scanning surfaces using the included microfiber cloth or a soft, dry cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 10. Close the scanner cover. 11. Plug in the AC adapter and turn on the scanner.
• OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. 3. Click Maintenance. You see a screen like this: 4. If the number of scans in the Number of Scans field exceeds the Life Cycle for the rollers, you need to replace the rollers. 5. Click OK. Parent topic: Cleaning and Transporting Your Scanner Related topics Replacing the Scanner Rollers Replacing the Scanner Rollers See these sections if you need to replace the rollers in your scanner.
Related tasks Checking the Scanner Roller Counter Replacing the Pickup Rollers Replace the pickup rollers after you have scanned 120,000 times. Check the scanner roller counter to see when you need to replace the rollers. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Pull down on the cover open lever and open the scanner cover.
4. Squeeze the tab on the right side of the pickup roller cover and open the cover. Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller.
5. Slide the pickup rollers to the right and remove them. 6. Remove the lower pickup roller from the spindle.
7. Place the new lower pickup roller on the spindle, rotate the roller, and slide it all the way onto the spindle. 8. Install the lower pickup roller spindle by aligning the notches on the roller and sliding it to the left.
9. Remove the middle pickup roller from the spindle.
10. Place the new middle pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way onto the spindle. 11. Install the middle pickup roller spindle by aligning the notches on the spindle and sliding it to the left.
12. Remove the upper pickup roller from the spindle. 13. Place the new upper pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way onto the spindle. 14. Install the upper pickup roller spindle by aligning the notches on the spindle and sliding it to the left.
15. Close the pickup roller cover. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Make sure the rollers are pushed all the way to the left, then try to close the cover. If you still cannot close the cover, remove the rollers, reinstall them, and try to close the cover again. 16. Replace the separation rollers.
4. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover.
5. Press in on the separation roller to release it, then slide the roller to the side and remove it. 6. Remove the separation roller from the spindle. 7. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly. You hear a click when the roller is firmly locked into place.
Note: Check that there are no gaps between the roller and spindle. 8. Align the notches on the spindle and the scanner, then slide the separation roller into the scanner and gently push it until it clicks into place.
9. While applying gentle pressure on the separation roller, close the separation roller cover. Note: If you are not able to close the cover, the roller is not installed correctly.Make sure the roller is pushed all the way to the right, then try to close the cover. If you still cannot close the cover, remove the roller, reinstall it, and try to close the cover again. 10. Close the scanner cover. 11. Plug in the AC adapter and turn on the scanner. 12. Reset the roller counter.
You see a screen like this: 4. Click Reset. The Number of Scans setting changes to 0 (zero). 5. Click OK. Parent topic: Replacing the Scanner Rollers Related tasks Checking the Scanner Roller Counter Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3.
4. Remove the input tray by pulling it towards the scanner cover and then pulling it off the scanner. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
Light status Condition/solution Ready light is on The scanner is turned on and ready to scan. Ready light is flashing The scanner is scanning or initializing. Wait for the Ready light to stop flashing before turning off the scanner. ! error light is on An error has occurred. Try the following: • Check the scanner connection to your computer to make sure it is secure. • Make sure the scanner cover is closed and there is no paper jammed inside.
Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • Make sure the scanner is turned on. • Make sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.
Parent topic: Solving Scanning Problems Related references Page Separation Lever Related tasks Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Cleaning Inside Your Scanner Loading a Photo with a Carrier Sheet Related topics Replacing the Scanner Rollers Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3.
4. Gently pull out any jammed originals from inside the scanner.
5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Close the output tray and let the originals fall freely onto the surface below the scanner.
Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are running virus protection or other security software, exclude the TWAIN.log files from monitoring or set the TWAIN.log file as read only.
Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as you scan it.
Related references Available Image Adjustments Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan.
• If you are using OCR software, check the manual for any additional adjustments. • Try using another software program, such as ABBYY FineReader, as the OCR engine. Start Epson Scan and click File Save Settings. Select PDF as the File Type and click Options. Click the Text tab. Make sure Fine Reader is selected as the OCR Engine setting and click OK twice. Try your scan again using Epson Scan.
4. Wipe off any dust or dirt on the glass scanning surfaces using the included microfiber cloth or a soft, dry cloth. Note: If the glass surfaces are stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 5. Close the scanner cover. 6. Plug in the AC adapter and turn on the scanner.
• Adjust the cropping area shown in the Crop Margins for Size "Auto" setting in Epson Scan. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Click Configuration and select the Document tab. Adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture (OS X): Open the Scan menu and select Display the EPSON Scan Setup Screen. Click the Scan button. Select Main Settings from the Scan window. Click Configuration and select the Document tab.
• Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner software program and click Uninstall/Change. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or email Epson with your questions.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal.
Note: Epson Scan does not support the UNIX File System (UFS) for OS X. Install Epson Scan on a disk or in a partition that does not use UFS. Parent topic: Technical Specifications General Specifications Scanner type Sheet feed, one pass duplex, color Photoelectric device 1 line CMOS Contact Image Sensor (CIS) Effective pixels 5100 × 8400 pixels at 600 dpi Document size Paper: Maximum: 8.5 × 120 inches (215.9 × 3048 mm) Minimum: 2 × 2 inches (50.8 × 50.8 mm) Photos: Maximum: 8 × 10 inches (203.
Dimension Specifications Height 8.07 inches (205 mm) Width 11.8 inches (300 mm) Depth 8.66 inches (220 mm) Weight approximately 8.8 lb (4 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.
Rated output voltage DC 24 V Rated output current 2A Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 10 to 80% RH (non-condensing) Storage: 10 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.
Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No.
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal.
• Do not place or store the scanner outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide.
adapter; the scanner or the AC adapter has been dropped or the case has been damaged; the scanner or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.) • Unplug the scanner and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners. • If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet.
Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson.
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute Notice), or as otherwise agreed by the parties. b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees.
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1.5. This means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1) shall be null and void.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
• Neither the name of the libjpeg-turbo Project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS", AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
