User`s guide

Troubleshooting Page 53
The scanner does not start scanning.
Problem Solution
The scanner isn’t
ready.
Check if the scanner’s READY light is on. If not, press the RESET
button and try again.
You have a system
interrupt conflict
(Windows).
If you have other expansion cards in your computer, make sure they’re
not set to the same interrupt level or I/O address as the interface card for
your scanner. See your computer manual and interface card manual.
Your INF file may not
be loaded correctly
(Windows).
Use Add/Remove Programs in the Windows Control Panel to uninstall
EPSON TWAIN Pro, then reinstall it. See
Setting Up and Using Your
Scanner for installation instructions.
You’re scanning a large
image and running out
of system memory.
If the image you’re scanning is too large or if your system has a
minimum amount of memory installed, you may run out of memory.
You’ll usually get an error message or your system locks up when this
happens. Reduce the image size or resolution and try scanning again. If
you still can’t scan the image, add more system memory.
On a Macintosh, you can assign additional memory to the application
itself. See your Macintosh documentation for details.
If you’ve just scanned a large image in Photoshop
®
and then
immediately scanned another, Photoshop may not have released the
memory allocated for the first image. Select Purge in Photoshop’s Edit
menu, or close Photoshop, restart it, and try scanning again.
You don’t have enough
hard disk space.
Try reducing the document size, scanning fewer pages at once, or
deleting unused files on your hard disk. If you’re running Windows,
empty your Recycle Bin. If these methods don’t work, see your system
documentation for more information about freeing hard disk space.