Operation Manual

Maintenance and Troubleshooting 4-13
The scanner does not appear in the Port list of the EPSON
TWAIN Pro dialog box in the Control Panel when you
connect your scanner using the SCSI interface to your PC
running Windows other than Windows 98 or 2000
❏ Turn off the computer and scanner and check the connection
between your hardware.
❏ Change the SCSI ID number to one that is not being used by
any other SCSI devices.
❏ When the scanner is connected in a daisy chain, check the
connections of all the devices in the chain, and make sure that
the scanner’s terminator switch is set appropriately for its
position in the chain.
The Scanner Status does not indicate “Device Ready” after
you click Test in the EPSON TWAIN Pro dialog box
(Windows 95 and NT 4.0) or the Scanner’s Properties dialog
box (Windows 98 and Windows 2000) in the Control Panel
❏ Make sure the interface cable meets the requirements of your
interface board. See the manual that comes with the interface
board.
❏ Turn off the scanner and computer and check the connection
between the scanner and computer.
❏ Make sure the SCSI interface board is installed correctly.
❏ Make sure the power on sequence is correct.
❏ Make sure the SCSI driver is properly installed.
❏ Change the scanner’s SCSI ID number to one that is not being
used by any other SCSI device.
❏ When the scanner is connected in a daisy chain, check the
connections of all the devices in the chain, and make sure that
the scanner's terminator switch is set appropriately for its
position in the chain.