Operation Manual

4-12 Maintenance and Troubleshooting
The printed image is larger or smaller than the original
The image size settings of your software determine the size of the
printed image. Do not use the size of the monitor image to judge
the printed size.
Scanned images cannot be printed or come out garbled
when printed
❏ Make sure your printer is properly connected to the
computer, correctly set up, and maintained. See your printer
manual for details.
❏ Check that your software is properly installed and set up for
your printer.
The colors of negative film preview images look strange
❏ Make sure the EPSON TWAIN Pro Document Source setting
is TPU for Neg. Film.
❏ The dark area around the film, such as the frame of the film
holder, is perceived as white, which alters the exposure of the
scanning area and causes scans to appear darker. See the
correct color by clicking and dragging the mouse over an area,
and then clicking the zoom preview button.
Software setup problems
You cannot install EPSON TWAIN Pro
❏ Check if your computer and operating system meet the
system requirements. See your scanner manual.
❏ Make sure your computer has enough memory to run the
application.