Operation Manual

4-10 Maintenance and Troubleshooting
Straight lines in the image come out jagged
Make sure the document orientation is perfectly straight on the
document table. Align vertical and horizontal lines with the scales
at the top and side of the document table.
The image does not look the same as the original
❏ Try different image setting combinations on your scanner
software.
❏ Your software may not have sufficient color matching and
color management features, or these components may not be
installed correctly. See the documentation that comes with
your software and computer.
❏ If you are importing an image file, make sure the file format
is one your software can read. Also, make sure the image
settings of your software are appropriate for the type of image
you want to scan.
A line of dots is always missing from the scanned image
❏ See your printer manual. Print head malfunction is indicated
when a line is missing on printouts only.
❏ Scanner sensor malfunction is indicated when a line is
missing on both screen images and printouts. Contact your
dealer.
Moiré (cross-hatch) patterns appear in the scanned image
❏ Change the Image Type settings. Turn the De-screening
setting On in the Image Type dialog box.
❏ Place a transparency sheet between the document and
document table.
❏ Reposition the document slightly.