Operation Manual

4-8 Maintenance and Troubleshooting
❏ Make sure your interface port and software settings are
correct. Also make sure that your computer’s interface board
is installed properly.
❏ For SCSI interface Users
Make sure the scanner’s SCSI ID and terminator are set
correctly. Also if you have other expansion boards in your
computer, make sure that their interrupt settings are not
interfering with your SCSI board. See your computer’s
documentation for details.
❏ For USB interface users
Try connecting the scanner directly to the computer’s USB
port, or use an EPSON USB cable.
Try connecting your scanner to a different port on your
hub, or a different hub, if one is available.
❏ For Macintosh and IEEE 1394 interface users
Make sure that the following Extensions are selected in
the Extensions Manager.
EPSON FW Scanner Enabler
EPSON FW Scanner Expert
EPSON FW Scanner Lib
Quality problems
The entire image is distorted or blurred
❏ Make sure the document is flat against the document table.
❏ Make sure you do not accidentally move the document
during scanning.
❏ Make sure the scanner is on a flat, stable surface.