Operation Manual

Maintenance and Troubleshooting 4-7
Option error
Check the option and correct the cause of the problems such as;
❏ paper jam
❏ an empty document feeder
❏ an open cover
Operating problems
Problems you may have while using the scanner often involve the
operation of your software and computer. Operation problems
usually occur because of:
❏ Incorrect setup of the interface.
❏ Inappropriate selection of the scanner functions.
❏ Incorrect setup of your computer or software.
❏ Incorrect operation of your software.
See the documentation that came with your computer and
software for possible solutions.
The OPERATE light does not come on
❏ Make sure the scanner is turned on. Press the OPERATE
button.
❏ Make sure the power cord is connected to the scanner and
plugged into a power outlet.
The scanner does not scan
❏ Make sure the scanner is ready for scanning. Wait until the
READY light stops flashing and remains on.