Operation Manual

4-6 Maintenance and Troubleshooting
Error indicator
When an error occurs, the scanner stops operating and the
ERROR and READY lights indicate the error type as described
below.
Command error
Rescan the document. The scanner returns to normal when it
receives correct commands. Normally you do not need to reset
the scanner when this type of error occurs.
Interface error
Check the interface connection and then press the RESET button
or
OPERATE button to turn the scanner off and then back on
again to reset it.
Fatal error
❏ Check the fluorescent lamp, and replace it if needed.
❏ Make sure that the transportation lock is released.
❏ Check that the scanner is malfunctioning.
❏ Check that the transportation lock lever is released and check
any installed options for problems. Next, turn the scanner off
and then back on again. If this does not correct the problem,
consult your dealer.
ERROR Light READY Light Error Type
On On Command error
Flashing Off Interface error
Flashing Flashing Fatal error
Off Off Option error